We currently have the opportunity for an enthusiastic, customer focused person to join our Queensland team at Eight Mile Plains as an Education and Event Administrator (Professional Development Coordinator). If you are looking for meaningful employment within a friendly workplace we would love to hear from you.

About us
The Australian Physiotherapy Association (APA) is the peak body representing the interests of over 32,000 physiotherapists in Australia. It does so by advocating for access to quality physiotherapy services, providing leadership in the wider health landscape, creating lifelong information and learning opportunities for members, and working with stakeholders to support members’ interests.

APA is proud to be an Employer of Choice, Winner of the 2022 Association of the year award and have a great working culture that is under pinned by our core values:

Accountability | Excellence | Collaboration | Courage | Respect

We care about our people. As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, a doona day, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special staff discounts and more!

Working Arrangements
This is a Full-time hybrid position where some of your days are spent amongst a small friendly team in the office at Eight Mile Plains and some days you work from home.

About the role
The Education and Event Administrator reports to the QLD Branch Manager and is responsible for the administering the efficient delivery of Professional Development (PD) and member engagement events.

As part of the APA’s Member Experience Division, you will work closely with the Manager, Professional Development Delivery along with local and national colleagues.

The APA Brisbane office is located in Eight Mile Plains.

Key Responsibilities

• Provide a high level of customer service to internal and external stakeholders
• Participate in the delivery of member and consumer engagement events
• Contribute to the planning and delivery of branch member engagement events in QLD
• Provide administrative support and general office duties that contribute to the efficient operation of the Branch Office
• Efficiently deliver the APA’s professional development (PD) calendar of events, through high quality end to end logistical co-ordination and service delivery
• Physically set up venues for professional development delivery and branch events to assist with the development of the schedule of the APA PD calendar of events
• Assist in the development & monitoring of accurate course budgets
• Enter data in our internal databases in a timely manner that is accurate, and in line with APA event listing guidelines

About you - selection criteria

• Previous experience in a member organisation, learning and development or event management role
• Strong customer service skills with a commitment to supporting both internal and external stakeholders
• Excellent interpersonal, oral and written communication skills
• Excellent time management skills, with attention to detail and the ability to multi-task
• Proficient in all elements of the Microsoft Office Suite and general computer skills
• Experience with online event delivery platforms would be advantageous
• Collaborative team player with experience working with on the ground and virtual teams
• Physically capable of handling manual tasks, including setting up venues for professional development sessions
• A valid Australian driver’s licence with access to a car is highly desirable.

Special requirements

• Due to the nature of this role, there may be occasions when you are required to participate in meetings and events or be contacted regarding the event outside of normal business hours. This role may also include local or interstate travel. Time in Lieu for these events will be accrued in line with APA’s policy regarding Hours of Work.
• All employees are required to demonstrate behaviours that are in line with the APA’s values and Customer Service Charter when interacting with internal and external stakeholders at all times.

A full position description is available at: https://australian.physio/aboutus/workwithus

If you are interested in the role please forward your resume and a cover letter addressing the selection criteria by clicking this apply button.

If you have any questions please contact recruitment@australian.physio

The APA is a safe and inclusive workplace which values diversity of background, experience and perspective amongst our team members. We welcome all applicants and commit to a fair and equitable recruitment process for all.

The APA honours the richness and importance of Aboriginal and Torres Strait Islander cultures around Australia. We respect the thousands of years of custodianship of the lands on which we work, and we recognise the unique and valuable contribution Aboriginal and Torres Strait Islander team members make to our workplace.

We actively encourage applications from Aboriginal and Torres Strait Islander people.

All candidates must have full Australian Working Rights.

Only those successful in the selection process will be contacted.

Please note there is no closing date for this role and shortlisting will occur on a rolling basis. We encourage you to submit your application as soon as possible.