General Manager - Services - Melbourne, VIC

29 Nov 2024 9:02 AM | Elaine Woolstencroft (Administrator)

About ACHPER Victoria
The purpose of ACHPER Victoria is to enable all people to lead active and healthy lives. Our foundation is built on the enhancement, support and advocacy for highest quality health and physical education (HPE) across Australia, and from this base we have broadened to embedding physical activity into schools as well as connecting education, health and sport together better.

ACHPER Victoria has commenced operating nationally, ensuring its services and resources are accessible to end users nationwide.

ACHPER Victoria prides itself on the delivery of high quality, relevant, and accessible professional learning to encourage optimal teacher and student outcomes in health, physical education and physical activity

ACHPER Victoria also provides evidence-based, informed consulting services to a range of government, education-focussed and sport industry organisations. The expansion recognises the opportunity and need for these services nationwide to enhance teacher and student outcomes in health and physical education.

The successful candidate will be joining a team with existing, experienced senior leadership.

Our culture
ACHPER Victoria values integrity, respect, excellence, and inclusivity, and strives to create an environment of collaboration and safety so all staff can fully belong, perform with excellence, and seek innovation and improvement.

Team overview
ACHPER Victoria’s organisation structure has three key pillars:

  1. Products and services
  2. Consulting
  3. Business support

The purpose of the products and services pillar is to lead, develop and grow ACHPER Victoria nationally as the leaders in professional learning to build capacity in teachers for optimal student outcomes in HPE and school based physical activity, sport, and active recreation.

The role of General Manager Services oversees the products and services pillar, within which the key teams of Professional Excellence, Events and Marketing & Communications team belong.

Position Purpose
The overall purpose of this position is to ensure ACHPER Victoria is nationally providing high quality, relevant and impactful support to teachers, school leaders and other professionals working within the education sector. This is done through exceptional leadership, growth and support of the key teams within ACHPER Victoria’s products and services pillar. The role combines leadership of the Professional Excellence, Events and Marketing & Communication teams to ensure together they meet organisational objectives. The General Manager Services works closely with the General Manager Consulting and the CEO in a Leadership Team to ensure ACHPER Victoria optimises opportunities for growth and sustainability.

Who this role is for
ACHPER Victoria is actively growing its customer focused, quality framework across Australia. We are seeking a person who can optimise this through high performing teams.

The preferred candidate will have Association / Not for Profit experience in the provision of professional learning, events and marketing & communications, or senior leadership roles within education, sport, health or related areas. Experience in national provision of services is an advantage.

The role is ideal for a senior leader who demonstrates strong people leadership and management capabilities with a preference to leading collaboratively and through people.

You will be proactive and strategic in your approach and comfortable in a multifaceted environment. We require an agile thinker who can balance multiple priorities. You will place the customer at the centre of decision making and have a keen experience for developing new products, services or programs to meet the needs of our customers.

You will also have experience working within a quality framework with a focus on continuous improvement, decision making under pressure, and seeking constructive solutions.

Key accountabilities
Professional Excellence, Events, Marketing & Communications Team

  • Support and lead by example in nurturing ACHPER Victoria’s workplace culture of inclusion, diversity, wellbeing, and excellence.
  • Define ACHPER Victoria’s consumer segments nationally and develop and enact strategies to optimise each of them.
  • Ensure all products and services are delivered within a quality management and continuous improvement framework.
  • Identifying service gaps and build strategies to address them.

Stakeholder Relationships

  • Identify and develop relationships with external organisations and key stakeholders to maintain and develop our presence and expertise in the field, and to advocate for quality health and physical education and whole of school physical activity.
  • Oversee the implementation of externally funded projects where they fall within the products and services unit
  • Work closely with the General Manager Consulting and the CEO in a Leadership Team to ensure all areas of the organisation remain effective, efficient and connected to support growth, innovation, and sustainability.
  • Contribute, where appropriate to the development of project tenders and proposals.

Business support

  • Ensure the work of the Professional Excellence, Marketing & Communications and Event teams are understood and available to other parts of the organisation.
  • Contribute to the development of the Professional Excellence, Marketing & Communications and Events budgets and ensure all activities are delivered within budget and meeting expectations for income targets

Qualifications - required

  • Tertiary qualifications (graduate or post-graduate) in business, education, or related field

Selection criteria / experience required

  • Team leadership experience in professional learning, education, sport administration or related operational field.
  • Demonstrated leadership experience in developing and growing new services and programs within an organisation.
  • Management of key stakeholder relationships – both internal and external to an organisation.
  • Demonstrated experience in collaborative and knowledge sharing roles within an organisation.
  • Commitment to the ACHPER Victoria purpose and organisational culture

Experience desirable

  1. Experience in organisations with both state and national operational reach.
  2. Project management knowledge and/or experience.

Application process
The successful candidate will be joining a team with existing, experienced senior leadership.

To apply for this position via Seek please provide:

  • A cover letter (no more than 1 page) addressed to Gillian Manson, CEO.
  • Please include an indication of your availability to commence in the role if successful.
  • Your CV (no more than 4 pages).
  • A response to the selection criteria (no more than 3 pages).

Please note, we will commence screening and interviewing for this role shortly after the job advertisement is released. If you are intending to apply, we encourage you to do so as rapidly as possible.

We reserve the right to close the application process as soon as sufficient applications of the appropriate merit are received.

Applications close: Friday 13 December 2024.

Confidential discussions prior to application are welcomed. All applications, enquiries or discussions can be directed to Gillian Manson (Chief Executive Officer) on 0407 304 683 or gillian.manson@achper.vic.edu.au

ACHPER Victoria values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.

Applicants requiring adjustments can contact the nominated contact person.

We require all applicants to undergo background checks and screening prior to or during any appointment. ACHPER Victoria’s Child Sate Statement of Commitment can be found at achper.vic.edu.au/achper/about/policies-and-position-statements/policies/public/about/Child-Safe-Statement-of-Commitment.aspx

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