AuSAE LINC Conference 2018 Session Details

Welcome to the schedule for AuSAE Leadership, Insights& Networking  (LINC) Conference 2018. Choose a conference day to see a in-depth look of the days activities:
    Sunday,  9 September 2018

    - Monday, 10 September 2018
    - Tuesday, 11 September 2018

Optional Pre-conference Workshops - AuSAE is pleased to offer a Workshop. Optional and included in the conference registration.

     Sunday, 9 September 2018          Optional - Pre conference workshop        Grand Millennium Auckland  

     2:00 - 5:00

    Pre-conference Workshop 
    The Power of Prediction Workshop
    Engagement tracking/scoring is currently a ‘hot’ topic for many association executives.  But just scoring a member’s historical involvement may be ‘too little, too late’ for many organisations.   What if it was possible to accurately predict (using data you already have available) - a member’s future engagement?  For progressive organisations, ‘big data’ analytics and predictive modelling techniques and technology are emerging as the ‘next big thing’.  At this interactive workshop, Paul will share his insights on how advanced technology - originally only accessible to Fortune 500 size companies – is today enabling membership based organisations like yours to develop predictive models of member behaviour that can be applied across the entire organisation – to predict not just member engagement and satisfaction, but to also provide more accurate forecasts for individual member renewals, event registrations, course enrolments, product purchases, committee involvement, and other key association specific activities.
    Case studies from leading associations from around the world will be used as well as hands-on exercises to help you understand the full potential and the power of prediction.
    Paul Ramsbottom
    Managing Director
    ASI (Asia-Pacific)
    +61 3 9869 7555
    Paul is Managing Director at ASI (Asia-Pacific), the company behind iMIS Engagement Management System (EMS)™.  With a career exclusively in the association and not-for-profit sector, he’s passionate about helping organisations reach their goals and improve performance, through adopting new and innovative solutions. 
    Paul Ramsbottom, Managing director of Advanced Solutions International (Asia-Pacific), or deliver this fascinating topic and concept of how artificial intelligence will help your association.
    Workshop Timings:
    2:00 p.m. Workshop start 
    3:15 Afternoon tea
    5:00 p.m. Workshop finish

    6:30 - 9:00 Early Arrival Dinner - Rydges Hotel Auckland 
    Join the early arrival's for a 
     group pre-conference  dinner. 
     This dinner is in an additional cost. 
     Monday, 10 September DAY ONE                                                                   Grand Millennium Auckland 
    10:00 - 11:15 2018 AuSAE LINC Opening with Auckland Innovative Business Leaders

    11:15 - 12:00

    Opening Keynote Robett Hollis, ... play to dominate. (sponsored by Celebrity Speakers)

    Robett Hollis is ranked as one of LinkedIn’s Top 3 Most Influential New Zealanders. Robett Hollis is a passionately driven Maori Entrepreneur and Ex-Professional Snowboarder who was ranked No. 1 in New Zealand and received a Silver Medal at the Snowboard World Championships in the USA. Robett is now heavily involved in the media and technology industry and advises companies and execs both here and in Silicon Valley.

    In 2006 Robett founded FRONTSIDE, one of NZ's leading Video Production and Content Consultancy Agencies, which in February 2018 joined forces with Saatchi&Saatchi and now officially sits under Publicis Groupe - The 3rd Largest Communications Company in the World.

    His latest venture innovateHQ, acquired both the New Zealand Innovation Council & the New Zealand Innovation Awards from KPMG and launched a 50 million dollar ‘Open For Growth’ initiative to help more kiwis win in business.

    As the youngest Board Member of the New Zealand Technology Industry Association, Board Member of Figure New Zealand, Executive Council Member of NZ Tech Marketers, Founder of the New Zealand Entrepreneurs Festival and Judge at the New Zealand Hi-Tech Awards Robett is extremely driven to see other New Zealanders win.

    There is nothing Robett does by halves,  focusing on challenging the thinking within big Business - Culture and Alignment, True Innovation, Ideas vs Execution, Disruption and as an expert influencer on Social Media, Robett understands the media and content landscape better than most. 


    1:15 - 1:45

     Impact of associations on the community – how can we do better !

    Panel Session
    Genevieve Leclerc - Canadian Association Strategist
    Sarah Lang, Project Director - Infrastructure New Zealand
    Brett Jeffery, General Manager New Zealand – AuSAE

    1:45 - 2:00NETWORKING
    2:00 - 2:45

    Incorporated Society Act Update
    Mark, will fill the industry in on the latest update of the new Act. All the changes since the submission in 2016 and the expected timeframe in which we can expect a parliamentary sitting and resolution.

    Register here for the conference

    If you can't make the entire conference and want to come along to hear Mark

    email Brett 

    Mark von Dadelszen QSM - Barrister, Solicitor & Consultant - BvonD

    Mark was a partner of BvonD from 1972 to late 2017, and is now a Consultant.  Over the years he has gained experience in most areas of legal practice but especially in civil litigation, resource management and not-for-profit law. His specialist interest in not-for-profit law has developed over the last 30 years. While Mark is no longer working full-time, he continues to provide advice to clients and other legal firms around New Zealand on issues arising with incorporated societies, charitable trusts and societies, and other not-for-profit entities, as well as in respect of meeting procedure. He enjoys the challenges involved in those specialties, and focuses especially on strategic and project work.
    During his career, Mark has been active in Law Society affairs, including being a member of the New Zealand Law Society Environmental Law Committee (2001-2009 and Convenor 2006-2009) and Hawke’s Bay District Law Practitioners Disciplinary Committee member (1995-2009 and Chairman 2007-2009) and he remains a member of the “Friends” panel.
    He has been and continues to be involved in community activities, such as being the President of the Prostate Cancer Foundation of New Zealand, an active choral singer and woodturner, and, previously, a Havelock North Borough Councillor (1980-86), a Toastmaster, and Spirit of Adventure Trust volunteer.

    2:45 - 3:15

    One is a lonely number. 
    Being the CEO of an association can be tough. At the end of the day the buck stops with you. Hear from seasoned CEO, Jane Schmitt who has had her fair share of organisational storms. How do you prepare, how do you survive and not take it personally?
    Jane Schmitt LLB, LLM, GAICD Chief Executive Officer, Australian Medical Association (QLD)
    Jane Schmitt is a Lawyer by profession, having worked in private and corporate arenas. Jane’s move into executive management has seen her work across the insurance, construction and health environments, currently in the role of Chief Executive Officer at AMA Queensland.
    She sits on a number of boards in the areas of research, education and health. She has recently been appointed Chairperson of MND and Me Foundation, a charity which provides funding for research, equipment and support for individuals diagnosed with motor neurons disease.
    Her expertise lies in initiating innovative operational and strategic changes to enhance the influence and profile of communities and businesses. Jane is a strategic thinker, a straight talker and contributes vision and enthusiasm, strong leadership skills and business acumen.
    Jane also provides consultancy advice on strategic planning and governance to associations and small businesses.
    Jane is married with two busy school age boys and she is training for the New York Marathon.


    3:30 - 4:00

    Advocacy - What we can do to make a difference

    Two years on from when she last spoke at LINC conference about the importance of effective advocacy for associations and how to go about it, Lyn will take this a step further to share with you the outcomes of some of her more recent advocacy work.  She will talk about the gains the FSF has achieved, the possibility of which were dismissed in the beginning by some stakeholders as “kite flying”.  So Lyn will also talk about how to get a kite off the ground when it looks like it’s going nowhere.

    And making a difference – always make a difference.

    Lyn McMorran, Executive Director - Financial Services Federation Inc.

    Lyn McMorran is the Executive Director of the Financial Services Federation, the industry body representing responsible and ethical finance and leasing companies in New Zealand.

    Prior to that she was Area Manager for Westpac’s Private Bank in the Lower North and South Islands running a team of Private Advisers and support staff providing comprehensive financial planning advice to portfolios of private banking clients.

    Lyn has been a financial services professional for over 20 years with a particular interest in ensuring that all New Zealanders have access to appropriate financial advice and finance products provided responsibly.

    She is also a Trustee of the Skylight Trust, a Commissioner for the Insurance and Financial Services Ombudsman disputes resolution scheme, a member of the Investment Sub-Committee of the National Council of Women and a member of the Board of the Australasian Society of Association Executives.  Lyn also sits on the MBIE Responsible Lending Code Advisory Committee.


    4:00 - 4:15NETWORKING 

    4:15 - 5:15

    Designing your Organisation's Future - sponsored by Tourism New Zealand
    In recent years, more and more associations have spent tens of thousands of dollars on strategic planning, hoping it would right all wrongs. When done well, strategic planning can be a game changer and translate into phenomenal growth and sustainability for organisations. But, strategic plans often fail. This session will explore how to develop effective strategies based on sound understanding of needs, become adaptive when the environment changes and be focused on desired outcomes rather than activities.
    Genevieve Leclerc, CMP - Canadian Association Consultant - sponsored by Tourism New Zealand

    President and Association Strategist, Caravelle Strategies

    Geneviève has 22 years of experience in congress management and consultancy for associations, having worked as a professional conference organizer as well as within an international association. She currently works with international associations and destination management organizations on embracing change and creating value. Geneviève loves to challenge established processes to design creative solutions. She has recently founded a network of international associations in Montreal.

    5:15Close of DAY ONE 


     VENUES WELLINGTON Conference cocktail function

    7:15 - 9:30  North to South Conference Dinner - sponsored by Rotorua Energy Events Centre  
      Tuesday, 11 September  DAY TWO                                                          Grand Millennium Auckland  
    8:30 - 9:00 amAuSAE Townhall 
    Join our AuSAE Board, CEO Toni Brearley and GM NZ Brett Jeffery as they review the accomplishments of 2017/18 and what lies ahead in 2018/19. We’ll have an open, candid discussion so be sure to bring your questions.

    9:00 - 10:00

    KEYNOTE OPENING DAY TWO - sponsored by Tourism New Zealand
    It’s all about YOU  
    “Rob Edwards, has a Bachelor of Science with majors in Anatomy & Physiology.
    He has been a company director for 20 years in the health and well-being industry where he designed and delivered staff development programs for hundreds organizations.
    Prior to that he worked for five years in a cardiac rehabilitation program where he wrote the internationally distributed book "Better Blood Pressure".
    He has diverse experience working with people at all levels of business, cardiac patients, young offenders, elite athletes and remote island communities.
    Rob also manages the Its Time Foundation that he established in 2007 – that replaces diesel power with solar in remote island schools.
    Rob’s focus is simply to encourage people to take a brief time out in their busy lives to consider their most important asset - themselves.  And to get you thinking about sustainable actions that you can do so you have a long and high quality life. 
    We can’t look after other people unless we look after ourselves first.  That’s why the session is called “It’s All About You”

    Rob Edwards B. Sc. CSP Presenter - sponsored by Tourism New Zealand
    On stage or in-house Rob’s purpose is to provide a meaningful and memorable experience that leaves people focused on looking after their most important asset, themselves. A long history of developing his craft ensures plenty of laughter and messages that stick. His professionalism off stage makes life easy for event organisers.
    His experience working with people at all levels of business, cardiac patients, young offenders, elite athletes and remote island communities gives a communication style that genuinely connects with any audience. He’s been speaking professionally for 20 years and was one of only two Australians to receive the internationally recognized status of Certified Speaking Professional in 2012 (it’s pretty tough to get).
    Rob has been a business leader for 20 years in the well-being industry designing and his staff delivering programs for hundreds organizations. Prior to that he worked for five years in a cardiac rehabilitation program where he developed programs to motivate people who had heart attacks, bypasses, diabetes and the like to get back on their feet and get the most out of their lives. There he wrote the internationally distributed book “Better Blood Pressure”.  He took a year out with a group of 20 others to develop and implement a wilderness based rehabilitation program for young offenders.  Rob also founded and manages Its Time Foundation that replaces diesel power with solar in remote island schools.  Also, established a Women’s Resilience program in Fiji and soon to be launched For Plastic Free Oceans project.


    10:15 - 10:45

    Social Enterprise - plastic free oceans - sponsored by Tourism NZ
    Rob Edwards B. Sc. CSP 
    Rob has been a business leader for 20 years in the well-being industry designing and his staff delivering programs for hundreds organizations. Prior to that he worked for five years in a cardiac rehabilitation program where he developed programs to motivate people who had heart attacks, bypasses, diabetes and the like to get back on their feet and get the most out of their lives. There he wrote the internationally distributed book “Better Blood Pressure”.  He took a year out with a group of 20 others to develop and implement a wilderness based rehabilitation program for young offenders.  Rob also founded and manages Its Time Foundation that replaces diesel power with solar in remote island schools.  Also, established a Women’s Resilience program in Fiji and soon to be launched For Plastic Free Oceans project

    10:15 - 10:45

    Fueling New Member Experiences: New Strategies for On boarding, Engagement & Retention

    The greatest drop off of members is during the first year of membership. Through carefully structuring your new member integration processes you can create a powerful impact on member retention. Attend this session for practical, cost effective strategies you can implement immediately to massively improve your member retention rate.

    Belinda Moore, Director - Strategic Membership Solutions
    Belinda Moore has been involved in the sector in a wide variety of capacities since the early 1990s. She is Australasia’s foremost membership specialist and has assisted thousands of member-based not-for-profit organisations with their challenges. She specialises in training, motivating and up-skilling boards, staff and volunteers to improve membership performance and was responsible for leading the turnaround of AuSAE.
    Belinda is the author of two books including "The Membership Machine" and "Membership Fundamentals". She is the author of the popular paper "Membership is Dead?" which forecasts future trends for member based organisations. She recently released The Membership Managers Handbook, a free PDF guide for membership professionals.
    Belinda frequently presents at conferences and other events around the world. She arrives on the platform armed with an array of topics relating to membership. Revealing insights from her personal and professional experiences, she ensures that participants walk away with practical ideas and information that can immediately be applied.
    Belinda has worked with professional associations, industry associations, community organisations, charities and other non-government organisations to assist them to powerful improve their membership growth and develop other income streams.

    11:00 - 11:30

    Speaking to a Select committee – Advocacy
    Presenting to a parliamentary can be daunting as it is important to get your association’s message across to assist your sector. Listen to Ken to hear some relevant insights and how to get your message across in the right way.
    Ken Shirley, Chief Executive Officer - Road Transport Forum
    Hon Ken Shirley   * Chief Executive Officer, Road Transport Forum, since 2010.   RTF was formed in 1997 to serve as the single national body representing the NZ trucking industry with responsibilities for Leadership, Policy, Strategy, Advocacy, Communications and Technical Support.   * Member of the Human Rights Review Tribunal.   * Director of MITO.   * Chartered member of the Institute of Logistics and Transport.   * Chartered member of the Institute of Directors in N.Z.   * MP 1984 -1990 and 1996 – 2005.   * Former Minister of the Crown (Fisheries, Agriculture, Forestry, Health).   * Former CEO of Forest Owners Association, Researched Medicines New Zealand and Organics N.Z.   * Member of Low Emissions Vehicles Contestable Fund Panel. 

    11:00 - 11:30

    Mergers – what to do and what not to do
    Details to follow 
    Rod Severn, Chief Executive Officer - Professional Advisers Association NZ

    11:30 - 11:45 NETWORKING & REFRESHMENTS 

    11:45 - 12:15 pm

    Engaging Millennial Members, as Told by Millennials
    Why don’t the millennial’s join your association.  Is your association ready for the millennial generation? Listen to Hannah and Catherine on what messaging you should be using to relate to the millennial’s, and other behaviours and trends that will assist your association.

    Hannah McKee, Marketing & Communications Manager - Financial Services Federation Inc. 
    Since March 2017 Hannah has been the Marketing and Communications Manager for the Financial Services Federation, which also involves leading the organisation’s events and digital presence. Prior to this, Hannah was a Fairfax journalist as editor of The Dominion Post’s Capital Day page and later as a national Life & Style journalist writing for, The Press, The Dominion Post, and the Sunday Star Times.

    Catherine Stabb, Events & Marketing Manager - Rural Women NZ

    Catherine has been working with Rural Women New Zealand since January 2018, and came into the role as a University Graduate. Her role involves managing communications including digital presence and media, and assisting in the organisation of events.

    11:45 - 12:15 pm

    "She'll be right is not enough - managing your reputation during a crisis 
    The saying that a reputation built over the course of 20 years could be ruined in five minutes is no longer true – today, it has been reduced to the time it takes to write a simple Facebook post. Armed with nearly 25 years in PR, media and issues management, including three years with the New Zealand Police, Shine PR director Jacky James will talk about why a crisis management plan is no longer a “nice to have” and how organisations need to think about manage their reputation when it matters most.

    Jacky James - Director, Shine Public Relations 
    Jacky is a senior communication consultant who has worked for many of New Zealand’s top companies and organisations, both in an in-house and consultancy capacity. This experience includes government agencies, as well as private and publicly listed organisations. She has extensive experience in strategic planning, community engagement, internal communication, media liaison and issues management, as well as events management.
    After internal roles within the NZ Police and Crown Research Institute Scion, coupled with extensive consultancy experience in the dairy, education and sports sectors, Jacky established Shine PR in Rotorua in 2012. Since then, the agency has grown to employ seven people, and supports small, medium and large companies across New Zealand and Australia.
    Under her leadership, Shine PR has received awards at the 2016 and 2017 PRINZ Awards and Jacky is also heavily involved in the PRINZ organisation.
    Jacky has a personal interest in sport and has specialised in communication for a variety of sporting codes including; rugby, triathlon, ultramarathon, mountain biking, motorsport and sailing.
    Jacky moved with her young family to Rotorua in 2005 and now very happily calls the region her home. Outside of the office, she enjoys making the most of the forest trails and lakes, spending time with her family, yoga and weaving some magic in the kitchen.
    12:15 - 12:30NETWORKING 

    12:30 - 1:00

    Privacy and records

    Hayley Miller, Partner – Kensington Swan

    Hayley is a specialist technology and commercial lawyer, with particular expertise in privacy and data protection.  She regularly presents on privacy related issues; including the newly introduced GDPR requirements, what to do in a breach situation and how privacy laws impact on the collection, use and disclosure of big data.  In addition to general advice on compliance with privacy, data protection and anti-spam legislation, Hayley regularly advises on proposed transfers of a range of data from New Zealand, including personal information and confidential data generally, to offshore third party cloud service providers.  Hayley has also provided analysis for a number of organizations looking to utilize big data analytics within their organization or as the base for a new business.  Hayley provides advice on the privacy implications of using drones, CCTV cameras and footage and considers privacy regulations as part of product compliance for a large range of technology products and platforms.

    12:30 - 1:00

    What do you want to discuss ?
    Open forum on the topics you want !!
    See Brett or an AuSAE staff member throughout the conference on any topic that you want covered and we will source a solution for you! 1 on 1 or a small group

    1:00 - 2:10

    2:10 - 3:00

    The leadership we experience, and practice.
    Whether we like it or not, one of the biggest influences on our health, happiness and wellbeing is where most of us will spend around 10,000 days of our lives: work.
    And what has the biggest impact on the quality of that experience? The leadership we experience, and practice.
    But what is great leadership? Why is it so complicated? And why does the leadership development 'industry' often do such a poor job of developing great leaders?
    Drawing on his own global leadership journey, research and stories, James advocates for a simpler approach- and explains why focusing on being, and not doing, can still make the world a better place.
    In fact, the only thing he really doesn’t like talking about is Inspire Group (no one really wants a sales pitch!). But, if you insist, he’ll drop in a couple of stories and ideas from recent engagements.

    James McCulloch, Director of Leadership - Inspire Group
    James is the director of leadership development here at Inspire.  He is one of those unflappable sorts with a constant smile on his face- so he does love to turn your big leadership challenge into a positive, and lead our fantastic team in making that promise happen.  Having travelled the world as a leader and CEO in the public, non-profit and advocacy sectors, James has now made New Zealand and Inspire his home, and can think of no greater place from which to change the face of leadership development globally! 

    He is a positive, engaging and determined guy- who we love to see leading by example every day- whether in growing our leadership world at Inspire, enticing his 2 boys away from the screen and into the outdoors, or in his latest crazy road cycling challenge! Because who said leadership development only applies to organisations?… it starts with how you lead yourself!

    3:00 - 4:00

    Closing Keynote Jake Bailey ....Wisdom, courage and fighting spirit - sponsored by Celebrity Speakers
    Jake Bailey caused a global sensation when he delivered a very moving speech from his wheelchair as Head Boy at Christchurch Boys High School’s prize giving ceremony in November 2015.

    A week before he was due to deliver this speech he fell ill and was diagnosed with Burkett’s non-Hodgkinson lymphoma, the fastest growing cancer known to man, and given three weeks to live if this was left untreated. 
    He persevered through to make his speech to his school, and the video of this went on to touch the hearts of millions and drew support from across the globe. 
    Jake's quote from this speech was voted Massey Universities quote of the year 2015, with a resounding 77% lead - 'Here's the thing, none of us get out of life alive, so be gallant, be great, be gracious and be grateful for the opportunities you have.' 
    Jake has been in remission since January 2016 and since then has gone on to share his story. Jake talks about courage, and the things he learnt that gave him clarity throughout his journey, in the hopes of helping other people facing difficulties. 
    He is currently presenting inspirational speeches around the globe and is an official ambassador for two charities - Maia Health Foundation in New Zealand, and Tour de Cure in Australia; two causes very close to his heart, which he is incredibly passionate about and the differences they make.

    Jake presents a heart-warming, up lifting address that will leave a lasting impression on You...


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