AuSAE Webinar: How we rebuilt our membership model

Membership models that worked five years ago are under pressure across the sector. Flat renewal rates, changing member expectations, the rise of free alternatives, and post-pandemic behaviour shifts are forcing associations to rethink their value proposition from the ground up. In this session, a member association shares their experience of doing exactly that — what prompted the review, what they changed, what they tried that didn't work, and what has made a measurable difference.

What members can expect

Membership is at the heart of every association, but evolving your model can feel high-stakes and complex. This session offers a transparent look at what it really takes to make change stick.

• A candid 25–30 minute presentation from an association CEO who has led a membership model transformation
• Real metrics and outcomes, including renewal rates, acquisition performance, and member engagement trends
• The full story including what didn't work, not just the wins
• A 30 minute interactive Q&A allowing you to explore how these insights could be applied within your own organisation