Event Details 

ASAE University Online - Customer Service Management

  • 14 Jul 2014
  • 28 Jul 2014
  • Facilitated Virtual Course
ASAE University Online - Customer Service Management

AuSAE are pleased to announce a partnership with the American Society of Association Executives (ASAE) enabling AuSAE members to receive the ASAE member only pricing for all two week ASAE University Online Courses. This is a saving of $200USD per course!

The details:
When: 14 July 2014 - 28 July 2014
Where: Online
Fee: $645 USD Full Registration, $445 USD (ASAE & AuSAE Member Rate)
Register: Please click here. If you are an AuSAE member email us to receive the special discount code to get the ASAE Member rate!

The topic: Customer Service Management
In today's society customer service makes a difference. Retaining customers and members can be competitive, particularly since unsatisfied customers have the opportunity to take their business elsewhere. Given the importance of maintaining relationships, customer service is your lifeline.

Creating an exceptional experience for customers, both internally and externally, can support individual and organizational goals and guarantee an overall competitive edge. Customer Service Management is the fundamental education designed for anyone who is planning to work with customers or is relatively new to customer service management. This course explores the basic principles of customer service management and the skills needed to maintain loyal and satisfied customers through four different modules. To learn more about the topics that will be discussed within each module please refer to the course summary.

The Australasian Society of Association Executives (AuSAE)

Australian Office:
Address: Unit 6, 26 Navigator Place, Hendra QLD 4011 Australia
Free Call: +61 1300 764 576
Phone: +61 7 3268 7955
Email: info@ausae.org.au

New Zealand Office:
Address: 159 Otonga Rd, Rotorua 3015 New Zealand
Phone: +64 27 249 8677
Email: nzteam@ausae.org.au

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