About Us
The Australian Institute of Architects is the peak body for the architectural profession in Australia, representing about 14,000 members across the country and overseas. The Institute works to improve our built environment by promoting quality, responsible, and sustainable design.

About The Role
We're looking for a friendly, organised and proactive professional to help keep our Melbourne office running smoothly and support the delivery of experiences for our members.

Working closely with the Executive Leader, you'll play a key role in the day-to-day operations of the office while helping to coordinate member services, events and administrative activities. As the first point of contact for members, visitors and stakeholders, you'll be instrumental in creating a welcoming and professional environment.

No two days are the same. You might be coordinating a member event, supporting governance activities, assisting with office operations, responding to member enquiries, or helping deliver initiatives that support the architectural profession. This is a varied, hands-on role that would suit someone who enjoys building relationships, taking ownership and working across a range of responsibilities.

We're looking for someone who is adaptable and enjoys working in a collaborative team environment. You'll be comfortable managing competing priorities, solving problems and providing excellent service to both internal and external stakeholders.

This is a permanent full-time position based in our Melbourne office.

Applicants must have unrestricted Australian work rights.

What You'll Do:

• Manage reception and front of house, providing excellent service to members and visitors
• Provide administrative support including meetings, calendars, correspondence, reporting and briefing materials
• Coordinate member events and provide onsite support at functions
• Handle member enquiries and support membership services including applications, renewals and member portal queries
• Manage budget administration, expense processing and supplier relationships
• Support office operations and equipment maintenance
• Maintain accurate member data and records

What You'll Bring:

• Proven experience in administration, operations coordination or member services (professional associations, membership organisations or similar environments desirable)
• Practical skills with AI tools to work more efficiently and solve problems
• Strong event coordination and office management capabilities
• Excellent communication and customer service skills
• Budget administration and basic governance support experience
• A proactive, can-do attitude and ability to work independently
• Tertiary qualifications in business administration, communications or related field desirable but not essential

Why Work With Us?
Be part of Australia's most prestigious architecture conference

Contribute to the Institute's mission of promoting quality, responsible and sustainable design

Professional development opportunities in a collaborative environment

Interested? Apply today!
Apply via SEEK here.

The Australian Institute of Architects is an equal opportunity employer committed to creating an inclusive environment for all employees.