AuSAE Jobs Board

• NFP Agriculture Association
• Sydney CBD, NSW | Full-time, Permanent | WFH & WFO
• $90 – 100k + Super – depending on experience
• Hybrid work - 2–3 days in the Sydney CBD office
• Professional Development Opportunities Available

• Plan and coordinate national and international events, including multi-day conferences and training sessions.
• Liaise with members, delegates, sponsors, speakers, venues, and service providers.
• Manage sponsor and exhibitor relationships, driving value, tailored opportunities, and revenue growth through strong engagement.
• Deliver professional and seamless in-person and virtual event experiences.
• Collaborate with the CEO and wider team to deliver high-quality communications, publications, and stakeholder updates.
• Develop and implement sales and marketing strategies to grow attendance and engagement.
• Manage event budgets, reporting and timelines.
• Support the development and maintenance of event websites, social media and CRM.

• Proven experience coordinating and managing events and conferences (in-person and virtual).
• Excellent organisational skills, attention to detail, and ability to manage competing priorities.
• Creative and innovative approach with strong project management skills.
• Strong stakeholder engagement and communication skills.
• Tech-savvy with proficiency in event software (e.g., EventsAir) and CRMs (e.g., Salesforce).
• Curious and knowledgeable about agriculture or small business sectors.
• Comfortable working in small business or not-for-profit environments.

• Deliver meaningful events that connect and elevate a vital Australian industry
• Form part of a trusted, nationally respected organisation.
• Hybrid work model – 2–3 days in the Sydney CBD office.
• Supportive and values-driven team culture.
• Exposure to national and international stakeholders.
• Mobile phone allowance included.

Beaumont People specialises in recruitment for not-for-profit organisations including associations, membership bodies, and the arts.

We value workplace diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disabilities, and members of the LGBTQIA+ community. If you require any reasonable adjustments during the recruitment process, we are happy to accommodate your needs.

Australasian College for Emergency Medicine

• Wellington Central, Wellington
• Event Management (Marketing & Communications)
• Contract/Temp
• $80,000 - $85,000 plus Superannuation

About the College

The Australasian College for Emergency Medicine (ACEM) is a not-for-profit organisation responsible for the training, assessment and continuing professional development of emergency physicians as well as the advancement of professional standards in emergency medicine in Australia and Aotearoa New Zealand.

We are a specialist medical College of over 130 employees driven by a strong purpose, positive environment, and a CEO and Executive Leadership team who are dedicated to upholding our commitment to supporting our membership base, staff and core values of Equity, Respect, Integrity, and Collaboration.

What's on Offer

ACEM offers excellent staff benefits including:

• Working for an organisation with a purpose
• Flexible work arrangements, within a hybrid work environment
• Access to Member Advantage, offering a range of discounts across travel, dining, shopping and health and wellbeing
• Health and wellbeing initiatives
• Option to work 9 days in a fortnight but be paid for 10 days
• Active corporate social responsibility
• Convenient location to Lambton Quay and Queens Wharf and Public Transport

An exciting opportunity is available for a motivated Events Coordinator to join the College on a fixed-term basis, covering a parental leave position. In this role, you will be responsible for managing all aspects of planning, coordination and delivery of College events, meetings, and sponsorship. Make an impact in a hands on, pivotal role, in a purpose driven organisation that offers great benefits.

This role is a full-time, 12-month fixed-term contract based in Wellington with travel required to support events in various locations both within New Zealand, and Internationally to Australia. The successful candidate must be available to travel to the Gold Coast, Australia to support the delivery of the College's Annual Scientific Meeting from Thursday 20 November to Friday 28 November 2025.

The role is ideal for a highly organised individual who excels at multi-tasking and meeting deadlines. Candidates who meet the below criteria are strongly encouraged to apply:

Proven Events Management experience with an ability to prioritise and coordinate multiple events concurrently and to work autonomously and as part of a team where necessary.

Experience delivering online events/webinars.

Exceptional level of organisational skill, along with an ability to work under pressure and meet strict deadlines.

Well-developed interpersonal, verbal communication and stakeholder engagement skills, including the ability to interact effectively with a range of internal and external stakeholders to achieve timely outcomes.

Proven high level written and verbal communication skills with good attention to detail.

Flexible and self-motivated, with a proactive attitude and willingness to learn.

Demonstrated experience and familiarity with EventsAir or similar platform.

Applications will be assessed for shortlisting as they are received so don’t hesitate to Apply Now! Please note that the application deadline for this role is 4 July 2025.

To be considered, you must have the right to work in New Zealand, and your application should contain a cover letter and a resume.

For a full Position Description, please visit our website www.acem.org.au --> Work with us -- > Opportunities at ACEM.

If you have any further questions about the role, please contact People, Culture and Experience via email at recruitment@acem.org.au.

ACEM acknowledges and pays respect to the Traditional Custodians of the lands across Australia on which our members live and work, and to their Elders, past and present. We pay respect to the Wurundjeri people of the Kulin Nation as the Traditional Custodians of the unceded land on which ACEM's office stands.

ACEM acknowledges Māori as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Everyone is welcome: ACEM is dedicated to fostering a diverse, equitable and inclusive environment that welcomes people with all physical and cognitive abilities and all neuroprocessing patterns, as well as individuals from all racial, ethnic, linguistic and national backgrounds, and with all sexualities, gender identities, ages, religions and educational and socioeconomic statuses.

Apply Now

New Zealand Automobile Association Inc.

• Auckland CBD, Auckland
• Sales - Outbound (Call Centre & Customer Service)
• Full time

What You'll Be Doing | Mō te Tūranga

We are looking for a Member Retention Specialist to join our high performing team.

If you're genuinely passionate about providing exceptional customer service and looking for some flexibility, this could be the role for you.

We contact our AA Members to ensure their Membership is up to date, and that they are making the most of the products and services and the many Member Benefits the AA has to offer. We love reaching out to our Members and they love hearing from us - no cold calling in this outbound calling role!

• Provide outstanding customer service to internal and external customers in line with the AA's values and standards
• Contact relevant Members via telephone in accordance with service standards and processes
• Provide advice and information on AA Membership and its benefits.
• Assist the wider team with administrative duties/emails as required.

Location and work hours:

Based out of head office in the heart of the city this is a full time Monday to Friday role with the ability to work from home two days per week.

About You | Mōu

You may have experience working in a similar role or currently working in retail or hospitality- regardless of experience we would love to hear from you. What's important is that you are a confident communicator who can easily adapt to a call centre environment. You are conscientious with strong attention to detail and can build relationships with customers with ease. Bring the right attitude and we'll provide the support and individualised training to help you thrive in the role.

Working with the AA | Me mahi tahi tatou ki AA

For over 120 years we've been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure!

What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
• A day off for your birthday
• Hybrid working arrangement
• Discounted insurance

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.

Apply

New Zealand Automobile Association Inc.

• Auckland CBD, Auckland
• Marketing Communications (Marketing & Communications)
• Full time

Working with the AA | Me mahi tahi tatou ki AA

For over 120 years the AA have been helping Kiwis on their adventures! Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than a million members.

As we continue this growth journey, we have an exciting leadership opportunity for a Partnerships Manager - Member benefits to join our Membership and Loyalty team.

What You'll Be Doing | Mō te Tūranga

This position will see you lead and grow our Member Benefits programme by developing strategic partnerships that deliver value to our Members, meet partner objectives, and support the AA's goals. This role involves managing partner relationships, shaping the Membership product offering, coordinating marketing and promotional activity, analysing performance data, and ensuring smooth onboarding and ongoing engagement. You'll work cross-functionally to optimise outcomes, support internal teams, and drive continuous improvement, while also contributing to financial reporting, innovation, and overall business success.

About You | Mōu

You're a strategic thinker with strong commercial acumen and a natural ability to lead and influence. You'll bring proven experience in partnership or relationship management within a commercial environment and be confident in researching and analysing complex information, able to present your ideas clearly and persuasively. Planning and organisation will come naturally to you, and you'll be skilled at building and managing relationships across a wide range of stakeholders. You'll be a proactive problem solver, comfortable making decisions and driving results.

What We Offer | Ngā āhuatanga kei a mātou

• Free AA Membership for you and your whānau
• NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
• A day off for your birthday
• Hybrid working arrangement
• Training available / career development
• Discounted insurance

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

If you have a passion for partnerships and a track record of delivering results, we'd love to hear from you - Join us in shaping the future of AA Membership and making a real impact for our Members and partners. Apply now and take the next step in your career with a trusted and iconic New Zealand brand.

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.

We are aware that there will be candidates who are interested in the role but may only feel comfortable to apply if they have ticked all the boxes. We want you to know that if you feel like you don't meet all the requirements, please still get in touch. We'd love to korero to see if you might be a great fit for the role.

About Us
The Australian Institute of Architects is the peak body for the architectural profession in Australia, representing more than 14,000 members across the country and overseas. We work to improve our built environment by promoting quality, responsible, and sustainable design through education, advocacy, and celebrating architectural excellence.

We are seeking a dedicated Awards, Prizes and Honours Officer to join our Queensland Chapter team in Brisbane. This is an exciting opportunity to play a pivotal role in recognising and celebrating architectural excellence across Queensland while supporting the professional development and recognition of our members.

The Role
As our Awards, Prizes and Honours Officer, you will be the driving force behind Queensland's prestigious architecture awards program and member recognition initiatives. You'll coordinate the entire awards lifecycle from nominations through to ceremonies, ensuring our programs maintain their reputation for excellence while growing participation and engagement.

Key Responsibilities:

• Awards Program Management: Plan and coordinate the annual Queensland Architecture Awards, managing all program elements from nominations to ceremonies, ensuring delivery on time and within budget
• Jury & Committee Coordination: Provide logistical support to juries and advisory committees, coordinating meetings, briefings, site visits, and deliberations
• Event Management: Coordinate award ceremonies and recognition events, including regional ceremonies and the Queensland State Awards, working collaboratively with volunteer members and colleagues
• Member Recognition: Coordinate Queensland's annual prizes, scholarships, fellowships and honours programs, assisting with member elevation processes including Fellowship nominations
• Stakeholder Engagement: Act as primary contact for members, jurors, and industry stakeholders participating in recognition programs, building strong relationships with sponsors and partners
• Administrative Excellence: Maintain accurate records, process nominations efficiently, track budgets, and ensure all program administration is completed to the highest standard

What You'll Bring:

• Relevant tertiary qualifications and/or demonstrated experience in project management, event coordination, or program delivery
• Experience in administration, membership services, or event management, preferably within a professional association or membership organisation
• Proven financial management skills with experience working with project budgets
• Strong stakeholder management abilities with experience working with professionals and volunteers
• Understanding of awards programs and recognition initiatives
• Knowledge of Queensland's geography and regions
• Interest in architecture and the built environment sector

Essential Qualities:

• Strong organisational skills with ability to manage multiple projects simultaneously while meeting deadlines
• Excellent written and verbal communication skills with ability to engage diverse audiences effectively
• Proven ability to build and maintain relationships with diverse stakeholders, from emerging professionals to industry leaders
• Flexibility to work in changing situations while proactively identifying process improvements
• Self-awareness and empathy when working with members, stakeholders, and colleagues

What We Offer:

• Opportunity to promote architectural excellence across Queensland
• Collaborative work environment with passionate architecture professionals
• Engagement with Australia's foremost architectural leaders and emerging talent
• Flexible work arrangements within our Brisbane office
• Chance to make a meaningful impact on Queensland's architectural community

Ready to Shape the Future of Architecture Recognition?
If you're passionate about excellence and want to play a key role in celebrating Queensland's architectural achievements, we'd love to hear from you.

Please submit your CV and a cover letter via Seek here addressing the key selection criteria outlined above. For more information about this role, email hr@architecture.com.au.

The Australian Institute of Architects values diversity and inclusion and encourages applications from candidates of all backgrounds.

Applications Close: 12 July 2025

About the job
About Australian Dental Association Queensland

The Australian Dental Association Queensland (ADAQ) is the peak professional body representing dentists and dental specialists across Queensland. We are committed to advancing the oral health of all Queenslanders and supporting our members through advocacy, insurance, regulation support, education and professional development. Our headquarters in Bowen Hills serves as a hub for innovation, housing the Dental Museum and state-of-the-art training facilities.

The Opportunity
We are seeking a visionary and values-driven Chief Executive Officer to lead ADAQ into its next chapter. Reporting to the Board, the CEO will be responsible for executing our strategic plan, fostering member engagement, and ensuring operational excellence. This role offers the chance to make a meaningful impact on the dental profession and oral health outcomes across Queensland.

Key Responsibilities

• Provide strategic leadership and direction in alignment with ADAQ's mission and values.
• Strengthen relationships with members, stakeholders, and government bodies to advocate for the profession.
• Oversee the management of ADAQ's operations, ensuring financial sustainability and compliance.
• Foster a positive and inclusive organisational culture that supports staff development and member satisfaction.
• Lead initiatives that enhance the value proposition for members, including education and professional development programs.

About You
You are an experienced leader with a track record of success. Your strategic mindset is complemented by strong operational acumen and a deep understanding of governance. You are an effective communicator and advocate, capable of building trust with diverse stakeholders. Your leadership style is collaborative, empathetic, and focused on delivering tangible outcomes.

Qualifications and Experience

• Proven experience in a senior leadership role.
• Strong understanding of governance, financial management, and strategic planning.
• Exceptional communication and stakeholder engagement skills.
• Demonstrated ability to lead and inspire teams to achieve organisational goals.
• Relevant tertiary qualifications in business, health, or a related field.
• Leadership experience in member-based or not-for-profit organisations will be highly regarded
• Experience within the health sector and/or registered training organisations will be highly regarded

Why Join ADAQ?
This is a unique opportunity to lead a respected organisation with a rich history and a vital role in the health sector. You will work with a dedicated team and a supportive Board to shape the future of dentistry in Queensland. Your leadership will directly contribute to improving oral health outcomes and supporting dental professionals across the state.

To discuss this opportunity in confidence please contact Rachael Trihey on 0408 003 991, or please proceed and submit an application via LinkedIn here with your cover letter and resume.

WHO WE ARE
The Australian Institute of Health and Safety is Australia’s national institute for health and safety professionals. With a legacy of 76 years shaping workplace health and safety, our commitment is healthy and safe people thriving in productive workplaces and communities.

At our conveniently located office at Kensington, join our dynamic team as an Events Coordinator and be a vital part of our mission for workplace well-being.

ABOUT THE ROLE
This role reports to the Events Manager. The primary purpose of this role is to work with the Events Manager and coordinate the AIHS events program, including face-to-face and virtual events, and to work with branch and committee representatives to provide local events and networking opportunities to ensure members connect, contribute, and learn from each other.

KEY RESPONSIBILITIES

• Work as a member of the events team to coordinate the webinar program, including communication with speakers/presenters and attendees (including endorsed professional development)
• Coordination of state networking events
• Assist with organising state Symposiums and other large events
• Liaise with the Marketing and Communications team to promote events
• Update CRM / website with new events and carry out post event activities
• First point of contact for attendee enquiries
• Manage the pending payments report to ensure each attendee is paid up prior to the event
• Attend events as required
• Supports the Event Manager as required
• Other duties as required

Skills, Qualifications and Experience

• Ideally 3-5 years’ experience in event coordination gained in the not-for-profit, association or private sectors - or any similar role(s) which may include planning, scheduling, and running corporate events
• Qualifications in event management or a related field
• Excellent attention to detail, highly organised with the ability to manage multiple tasks
• High level written and oral communication skills, including the ability to liaise with a range of internal and external stakeholders at all levels
• Ability to work autonomously, show initiative and meet strict deadlines
• Experience in the use of the Microsoft Office suite
• Experience in the Health & Safety industry (desirable but not essential)
• iMIS and Zoom experience (desirable but not essential)
• Customer focused with the ability to meet the expectations and requirements of their needs
• Ability to use resources effectively and efficiently to achieve set goals and desired results

WHY JOIN US?
At AIHS, we believe in creating memorable events while fostering a supportive and flexible work environment. This role provides the opportunity to be part of a passionate team that values both professional growth and work-life balance. If you’re looking for a role that allows you to contribute meaningfully while fitting into your lifestyle, we’d love to hear from you!

Join us in creating a safer and healthier work environment. To enquire about this exciting opportunity, please reach out to Karen at 03 8336 1995.

APPLICATIONS
Submit your applications through SEEK here, ensuring they include a cover letter, resume and responses to the basic questions provided by SEEK. Applications must address the selection criteria. Deadline for submissions is COB Friday 27 June 2025.

Be a part of our dedicated team, contributing to the well-being of workplaces across Australia.

• Employment Type: Fixed-Term Contract (12 Months)
• Hours: Part-time – 0.8 FTE (30 hours per week)
• Location: Hybrid (for Melbourne-based staff; 2-3 days in office, the rest work from home), or Remote (for interstate staff)

About OTA

Occupational Therapy Australia (OTA) represents and supports the continually evolving occupational therapy profession. Its vision is to support the profession so that people and communities are engaged in occupations that bring meaning and purpose to their lives, fostering health, wellbeing participation and inclusion.

OTA champions occupational therapists to support their community.  As Australia's professional association for occupational therapy with over 12,000 members across Australia, OTA fosters evidence-based practice, enables lifelong learning and promotes the future of occupational therapy. We are incredibly proud of the work we do in delivering professional development, advocacy, practice standards, collegial networking, and broader member services, and we have big goals over the coming years.

What does the role involve

We are seeking an Occupational Therapy Professional Practice Advisor to join our team. Reporting to the Head of Professional Practice, the successful candidate will be responsible for the oversight and implementation of the development and delivery of contemporary advisory services relating to the Occupational Therapy Profession and the contribution to the delivery of programs relating to the current and emerging needs of the profession. This position offers flexibility in work location, including remote work options.

What we need in the role

OTA is seeking an experienced occupational therapist to contribute to the delivery of programs and services relating to the current and emerging needs of the occupational therapy profession while maximizing the relevance, effectiveness, and profile of OTA.

The team

You’ll be part of the Professional Practice and Development Team, which consists of occupational therapists, project coordinators, and team support staff. Your role will also see you (and require you) consistently interact with other portfolios within the OTA business as well as external key stakeholders.

What responsibilities form part of this role?

• Practice Advisory - Provide clinical content, input and review to the design and delivery of services across the organisation to ensure services are evidence-based and clinically sound.

• Project delivery - Support the development and implementation of practice quality standards, practice governance, processes, and tools.

• Collaboration & continuous improvement - Review existing processes, policies and procedures and contribute to the design and implementation of continuous improvements and best practice to further build the reputation of OTA.

• Stakeholder relationships & member engagement - Collaborate with other departments within OTA National Office to support appropriate and effective knowledge transfer processes.

• Professional representation - OTA services are evidence-based, underpinned by robust clinical governance, quality and safety principles.

Why you should work with us

OTA offers our staff a professionally satisfying, rewarding and flexible working environment. In addition to a hybrid working environment, OTA cares for our team with a Wellbeing Program and initiatives to support work-life balance that includes the following initiatives: 

• Flexible Work Arrangements: Melbourne-based employees can enjoy the flexibility of our hybrid work model (2-3 days in the office, and 3 days working from home) and flexible hours (choose when you start and finish), to help achieve a seamless work-life balance. 

• Employee Assistance Program: We partner with Acacia EAP to provide our OTA staff with free and confidential assessments, short-term counselling, referrals, and follow-up services for personal and/or work-related problems.

• Half Day Off for Health Checks: As part of OTA's commitment to staff wellbeing, our employees get half a day (4 hours) off each calendar year for health checks ranging anywhere from a dental appointment to a mammogram or even just a regular check-up - no sick leave required! ​​​​​​

• Birthday Leave: Celebrate your Birthday with an additional day off.

• Working From Anywhere Policy: Our new initiative could see you working interstate or internationally for up to 4 weeks a year.

• Free OTA Membership: All of our on staff OTs receive free OTA memberships to support their continuing professional development and learning.

You will be joining a dedicated team with a fun and hardworking culture who love what they do and are genuinely passionate about supporting occupational therapists across the country. This is a great opportunity to make this role your own and be part of an exciting evolution for the organisation whilst making a difference when it comes to helping us achieve our purpose of protecting and progressing occupational therapy in Australia.  

Essential skills/qualifications needed

• Registered Occupational Therapist with AHPRA

• An excellent understanding of the AHPRA practice standards, professional practice and development matters and current issues for occupational therapists.

• Proven commitment to the Occupational Therapy Profession

• Demonstrated clinical expertise in occupational therapy area of practice

• Experience in the development of educational programmes, and/or practice guidelines and/or policies and/or procedures.

• Experience in leading evidence-based quality improvement activities.

• Excellent time management and organisational skills to effectively plan, co-ordinate and prioritise individual and team work tasks.

• Capacity to work independently within the parameters of the role.

• Demonstrated ability to build and maintain effective working relationships in order to support the exchange of advice and information.

If you would like to join our team and be a part of our growing success story, then please click on the apply link below and send your resume and cover letter in WORD or PDF format. Alternatively, if you wish to have a confidential discussion or to receive a copy of the Job Description, please contact the HR team on hr@otaus.com.au.

OTA as an Equal Opportunity Employer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

We encourage applications from all backgrounds, ages, and gender, as well as Aboriginal and Torres Strait Islander people, those who identify as LGBTIQ+, and people with a disability.

OTA is not accepting inquiries from recruitment agencies for this position.

Apply Now

Join our influential national team driving meaningful change for the retail community - Australia’s largest private sector employer. The Australian Retailers Association (ARA) and National Retail Association (NRA), which propose to amalgamate into the Australian Retail Council (ARC), represent the $430 billion sector that employs 1.4 million Australians across metropolitan, regional, and remote communities – making retail a significant contributor to the Australian economy.

We seek an experienced policy advisor with specialist expertise in workplace relations, a passion for retail and an eye for detail. Legal qualifications will be highly regarded.

Working closely with member representatives to understand members needs and priorities, you’ll need highly effective collaboration and engagement to be successful in this role.

Responsibilities:

• Contribute to the development of the ARA’s narrative with government and the execution of ARA’s advocacy efforts and campaigns to achieve positive outcomes for the retail sector.     
• Research and articulate ARA's position on workplace relations to support development of key submissions and briefing papers.     
• Project-manage strategic workplace initiatives, working with members, legal partners and other stakeholders on landmark applications in front of the Fair Work Commission.
• Support the executive and contribute to discussions with the ARA’s Advisory Committees.
• Inform and support media management, media releases and responses. 
• Keep the leadership team and members abreast of workplace relations issues affecting the retail sector.

The ARA actively promotes flexible working for all employees which allows hybrid working. We will consider applicants from across Australia.

Criteria:

• Sound knowledge of the workplace relations landscape and processes.     
• Ability to manage complex and diverse issues.     
• Previous experience in a similar role with a record of achievement.     
• The ability to work collaboratively in a dynamic team environment and manage sensitive information.     
• Attention to detail.
• Well-developed oral and written communication skills.     
• Ability to build and maintain positive relationships with members and other stakeholders as required.     
• Capability for strategic thinking and sound professional judgement.     
• An understanding of the retail industry environment. 
• Legal qualifications will be highly regarded.

Why work for the ARA: 
The ARA, and soon to be formed Australian Retail Council, is a high-profile voice for change and transformation of this major sector of the Australian economy.

Our leadership initiatives have a powerful economic and social impact, influencing the direction of outcomes within areas such as economic transformation and innovation, career and employment opportunities, sustainability, diversity and inclusion, and retail crime.

The ARA actively promotes flexible working arrangements for all employees which allows working from anywhere within Australia. As a truly national association, we have team members working across different states and utilising modern cloud-based platforms to communicate and collaborate with each other.

We encourage all applicants, including Aboriginal and Torres Strait Islander people, Australian South Sea Islander people, people with disability, LGBTIQ and culturally diverse candidates to apply.

To Apply:
Please submit your CV and a cover letter via Seek here with your responses to the selection criteria. 

The preferred location for this role is in Canberra, Sydney or Brisbane, but this is flexible for the right candidate.

About Audiology Australia
Audiology Australia is the peak professional association representing audiologists in Australia. Established in 1968, it has a current membership of over 3,800 audiologists.

Audiology Australia provides professional accreditation for audiologists. Professional accreditation by Audiology Australia is a requirement to provide audiological services that fall under Medicare, the Australian Government’s Hearing Services Program, state and territory work cover schemes, as well as many private health funds.

The profession of audiology is self-regulating, and Audiology Australia strives to help our members achieve the highest standards when delivering services to their clients.

About the office
You will be part of a small team, working a hybrid arrangement between home and our National Office in North Melbourne. Audiology Australia is an equal opportunity employer and provides a flexible and supportive working environment.

About the role
The Membership Officer, will be a key member of the Membership Team, being the first point of contact for member enquiries.

The role will include engaging members and building sustainable relationships with the member base and key stakeholders. The Membership Officer will have a strong understanding of member programs and pathways and will implement these by actioning day to day membership operations.

This is an ongoing 0.6 FTE position, $62,000 - $68,000 0.6 FTE per annum plus superannuation.

KEY RESPONSIBILITIES
Reporting to, and with the support of, the Manager Member Services, the role will see you involved in, but not limited to:

• Primary contact for the public and member enquiries via phone call and email.
• Responding and assisting members with their enquiries, providing seamless member service and experience.
• Support all member categories, including Student Membership and assist with their enquiries.
• Liaising with members regarding their Membership Applications and Programs, ensuring all required supporting documentation is received.
• Collaborate with internal teams to share knowledge and improve membership processes and communication
• Maintain Dynamics CRM, member records and programs
• Create membership Process and Procedure reference documentation to record and update CRM instructions and membership team procedures
• Review and approve Member Applications and Member CRM submissions
• Log member CPD points, with regular review to ensure accuracy and clear oversight to member CPD progress
• Review and approve member non-endorsed CPD points, liaising with members for required supporting documentation
• Conduct CPD Audit
• Understand Member Programs and deliver the day-to-day operations associated
• Contribute to the development of Membership projects, improvements and new initiatives

KEY SELECTION CRITERIA
Required

• At least three years’ experience working within a Membership organisation, servicing members and delivering exceptional member service
• Ability to build strong, sustainable relationships with stakeholders
• Exceptional interpersonal and communication skills
• Ability to show initiative, with excellent organisational and time management skills.
• Proficiency in CRM management and the Microsoft Suite.
• Ability to work collaboratively as part of a team, as well as independently with minimal supervision.

Desirable

• Experience working for a not-for-profit, member-based association.
• Experience using CRM Dynamics

Other Important Attributes

• Resilience – the ability to persevere in the face of obstacles, adversity or setbacks
• Self-awareness and coachability
• Collaboration

Please apply via SEEK by submitting your CV and a Cover Letter addressing the Key Selection Criteria.