- Institute of Managers and Leaders (IML)
- Not-for-profit peak body
- Brisbane CBD, 4000
- Hybrid working arrangements
- Full time permanent
- $70-75k + super
About the organisation:
The Institute of Managers and Leaders (IML) are the leading peak body supporting managers and leaders across Australia and New Zealand. As a purpose-led, not-for-profit organisation, they are focused on lifting leadership capability to create better workplaces and stronger organisational outcomes. They work across a broad membership base, partnering with individuals and organisations at all stages of their leadership journey.
About the role:
As the Membership and Events Coordinator, you will play a key role in supporting the delivery of IML’s events program, alongside their Accreditation and Member Experience activities. You will coordinate and support a range of online and in-person events, ensuring a high-quality and seamless experience for members.
In addition, you will contribute to enhancing value for the leadership community through coordination of the accreditation offering and support of the mentoring program. Alongside this, you will respond to member enquiries, work with internal stakeholders and members, and help monitor feedback to support continuous improvement and consistently high-quality experiences.
To be successful you will have:
- Previous experience in membership administration, office coordination or events administration is desirable.
- Strong customer service focus with excellent written and verbal communication skills.
- Excellent time management and organisational skills, with the ability to multi-task and remain calm under pressure.
- Strong attention to detail and problem-solving skills.
- Experience using Microsoft Office Suite and CRM systems.
Responsibilities:
- Support the coordination of IML’s online and in-person events, including registrations, logistics and general event administration
- Coordinate the mentoring program, including participant matching, responding to enquiries and supporting a positive program experience
- Assist with the creation and coordination of member communications and program materials as required
- Collate and review feedback across member programs to support ongoing improvement and quality assurance
- Assist with the delivery of the leadership accreditation process, including coordinating assessments and supporting candidates throughout their journey
- Provide responsive and professional customer service to members and stakeholders, ensuring enquiries are handled in a timely manner
If you are looking to develop your career across events, administration, accreditation and member experience in a dynamic and fast-paced environment, we would love to hear from you. Apply now to join Institute of Managers and Leaders and contribute to delivering a seamless and high-quality experience for their leadership community.
Alternatively, if you have any further questions please email Savannah on savannah.spence@beaumontpeople.com.au or call 07 5615 0037. Applications will be reviewed immediately.
At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.
