Hybrid | $65–75k | National Role
WHY WIOA?
The Water Industry Operations Association of Australia (WIOA) is a not-for-profit member-based organisation dedicated to supporting operational staff and their employers in the water industry. With over 6000 members, we produce several publications, deliver training, conferences & events, resources, and networking opportunities to help our members stay connected, share knowledge, and grow professionally. Our culture is collaborative, inclusive, and focused on making a real difference in the industry and the communities we serve.
ABOUT THE ROLE
This is a pivotal, multi‑faceted role that acts as the operational "engine room" for WIOA's growth strategy. You'll provide end‑to‑end administrative management of the sponsorship lifecycle, support industry committees, deliver exceptional member service, and provide essential backup across finance and events. If you thrive in a fast‑paced environment, love variety, and enjoy being the person who keeps everything running smoothly, this role is for you!
You will predominately work from home when travel is not required, and we offer flexibility around home commitments.
WHAT YOU WILL BE DOING
Sponsorship & Exhibitions
- Assist with drafting and managing sponsorship agreements, methodically tracking contract signatures, marketing collateral and key deliverables
- Actively guide and support sponsors to meet event deadlines, helping maintain the strong, value-driven relationships that ensure their success
Committee Secretariat
- Schedule meetings, prepare agendas, and record accurate minutes for the groups you champion
- Maintain committee and network membership master lists
- Support annual nomination processes
Member Concierge
- Be the face of WIOA via the main phone line and 'info' inbox
- Provide timely, professional responses to all member enquiries
- Manage and publish industry Jobs Board listings
Events & Operations
- Assist with Conferences, Seminars, Interest Days and on‑site logistics
- Maintain key organisational calendars and track event deadlines and reporting dates
- Support procurement, stock management and general admin
Digital & Finance Support
- Assist with AMS/CRM data cleansing and system updates
- Provide backup to our finance team to ensure business continuity
WHAT DOES OUR SUCCESSFUL CANDIDATE LOOK LIKE?
You are energetic, proactive and highly organised — someone who takes pride in delivering exceptional service and keeping operations running smoothly.
You have:
- Strong time‑management and prioritisation skills
- Intermediate level proficiency in Xero, with the ability to manage bookkeeping functions and financial processes effectively
- A willingness to learn, adapt and go above and beyond
- A driver's licence and the ability to travel interstate as required
- Minimum 3+ years administration/office support
Bonus points for:
- Experience in events, sponsorship, AMS/CRM platforms or the water/infrastructure sector
- Qualification in Business/Administration
YOU WILL LOVE WORKING WITH US
We genuinely care about our people and offer:
- Hybrid work – predominantly from home
- Flexible hours between 7am–7pm
- Additional "WIOA Me Days" after major conferences
- Professional development opportunities
HOW TO APPLY:
If you're a confident, highly organised administrator who thrives on supporting people and keeping operations running smoothly, we'd love to hear from you. Apply now via SEEK with your resume and a cover letter telling us why you're the right fit for this role. We need to understand your experience and skill set relative to this position.
To see how this role will support our association, have a look at the highlight reel from our 2026 Victorian Conference & Exhibition below.
Applications close at 10am on Friday, 3 July 2026.
Shortlisted candidates will need to be available for an interview during the week of 6 July 2026.
Please note: We reserve the right to close applications early and commence interviews prior to these dates should a suitable candidate be identified. Early applications are highly encouraged.
