About Family Business Association (FBA)
Family-run businesses account for 75% of all businesses in New Zealand and employ 75% of the workforce

70% of consumers trust family-owned businesses over non-family businesses, and 66% are willing to pay more for their products and services.

65% of GDP is contributed by family businesses

Family Business Association is the peak body for family businesses across New Zealand and Australia, helping family businesses to grow and thrive. We advocate for a sector that plays an integral role in our economy and social fabric, supporting the whole family business ecosystem - people in family business, those advising family business and amplifying the family business sector.

Family Business Members are supported through family business specific education and events, our Forum Group Program and other programs, including conferences, networking events, awards programs, a community of like-minded peers, and access to accredited advisors who understand the unique experience of family businesses.

Vision: We are highly regarded as a champion of the family business sector, supporting family businesses to thrive and maximise a positive economic and community impact.

Mission: To support families in business to grow and thrive.

Our Values - guiding our team in all that we do for the sector and our members: One Family, Supporting Members to Thrive, Be Authentic, and A Learning Mindset

Working with us, you’ll enjoy:

• Flexible work arrangements, including a home-based office
• Strong work-life balance in a part-time role
• Being part of a small, committed and values-driven team
• A role where relationships and people genuinely come first

About the Role
Due to ongoing growth, Family Business Association New Zealand is seeking an experienced Membership Engagement Coordinator to support member growth, engagement and long-term sustainability across our New Zealand family business community.

Reporting to the New Zealand Manager, you will be central to building strong, trusted relationships with family business members and advisors across New Zealand, driving new member acquisition and supporting high-quality events and engagement activities. If you are passionate about relationship building, connecting with people, building momentum and delivering value through genuine engagement, we would love to hear from you!

As Member Engagement Coordinator, you will work closely with the New Zealand Manager and the wider FBA Australia team to:

• Drive sustainable membership growth through proactive business development, lead follow-up, and relationship management
• Build and maintain a strong pipeline of prospective family business and advisor members
• Deliver a high standard of member experience, ensuring members feel connected, supported, and informed
• Manage incoming membership enquiries, referrals, and CRM/database updates
• Support member retention, with a focus on building long-term, trusted relationships
• Represent FBA at events, engaging with members, advisors, board members, and speakers
• Support the planning, coordination, and delivery of member events and engagement activities, including Coffee Connects and Meet the Owner events
• Assist with communications and promotion of FBA programs, education offerings, and conferences

About you
To be successful in this role, you will bring:

• Proven experience in relationship management, business development, membership growth, or stakeholder engagement
• Strong ability to build and maintain trusted relationships across diverse groups
• Confidence engaging with business owners, advisors, and senior stakeholders
• Experience managing leads, pipelines, and CRM systems
• Strong organisational skills and the ability to manage multiple priorities independently
• Experience supporting or coordinating events
• A proactive, self-motivated approach, with the ability to work remotely while staying connected to a national team

Experience working with family businesses, professional services, or membership-based organisation's will be highly regarded.

Next Steps
If this sounds like an opportunity aligned with your skills and career goals, we’d love to hear from you!

For a full job description please click here - https://familybusinessassociation.org/publicassets/d357e7e7-4ef6-f011-915b-005056ac8dd4/Member-Engagement-Coordinator--NZ--Position-Description.pdf

Apply via SEEK including a cover letter outlining why you are a strong fit for this role and how your experience aligns with the responsibilities outlined in the position description.

Applications close on Thursday 19 February 2026. Please note that we will begin reviewing applications upon receipt and will commence interviews prior to the closing date. Only applicants progressing to interview stage will be contacted.