Position Title: Accounts Receivable & Billings Officer
Reports to (Position Title): Chief Financial Officer
Job Type: Part Time (24 hours per week over 4-5 days)
Job Location: Adelaide (with hybrid working options)

ABOUT THE ORGANISATION
The Swimming Pool & Spa Association (SPASA) is the peak member-based industry association dedicated to advancing the pool, spa and outdoor living industries across Australia and New Zealand. Our members work enhances the lives of people by providing access to the healthy and enjoyable benefits of swimming and water recreation. Operating as a single national body, SPASA delivers member services, events, training, advocacy, advice and a range of commercial products aimed at supporting and promoting our members.

ROLE OVERVIEW
The Accounts Receivable & Billings Officer is responsible for ensuring the accurate and timely preparation and issuance of customer invoices across a range of products and services. The role supports effective accounts receivable management, maintains customer account records, and contributes to healthy cash flow for the Association. The AR & Billings Officer works closely with SPASA's Business Units to achieve these outcomes.

PRIMARY DUTIES & RESPONSIBILITIES
Your responsibilities will include (but are not limited to):

Invoicing

• Review and issue customer invoices
• Monitor invoicing system for disruptions
• Reconcile bank accounts
• Issue monthly account statements
• update customer account and billing information as needed.
• Manage customer invoicing enquiries and log tickets

Payment Processing

• Apply customer payments to open invoices accurately.
• Process refunds and update customer accounts accordingly.
• Investigate and resolve payment discrepancies, short-pays, and unapplied cash.

Collections & AR Management

• Maintain accurate AR subledger and support reconciliation to the general ledger.
• Monitor AR aging reports and identify overdue accounts and collection priorities.
• Contact customers regarding past due balances via phone and email; provide copies of invoices and statements as needed.
• Escalate complex, high-risk or significantly overdue accounts to management for further action.

Reporting, Analysis & Month-End Close

• Prepare and maintain AR aging reports and collection status updates.
• Provide regular reports and analysis on AR metrics and key performance indicators (e.g. past-due percentages).
• Assist with month end and year end close by reconciling AR accounts, preparing accruals, and supporting auditors with documentation.

Customer & Internal Relations

• Respond promptly and professionally to customer inquiries about invoices, statements, credits, and payment status.
• Collaborate with internal Business Units to research and resolve billing disputes or pricing issues.
• Maintain positive relationships with customers while enforcing payment terms and company policies.
• Support process improvement initiatives to streamline billing and AR workflows.

REQUIRED SKILLS OR ABILITIES:

• Detail oriented with strong accuracy in data entry and financial recordkeeping.
• Analytical and problem-solving skills to investigate discrepancies and resolve AR-related issues.
• Strong communication skills (written and verbal) for interacting with customers and internal teams.
• Customer service mindset with the ability to be firm but professional in collection efforts.
• Organisational and time management skills; able to handle multiple accounts, deadlines, and priorities.
• Proficiency in Microsoft Office, especially Excel (sorting/filtering, basic formulas, lookups).
• Ability to work both independently and collaboratively in a fast paced, evolving environment.
• High level of integrity and ability to handle confidential financial information.

QUALIFICATIONS & EXPERIENCE

• High school diploma and/or Certificate IV in Accounting and Bookkeeping.
• Applicants must have a minimum of 3 years' experience in invoicing, accounts receivable, or related accounting role with no exceptions.
• Basic understanding of accounting principles (debits/credits, revenue recognition, general ledger).
• Experience with Xero and Salesforce highly desired by not essential.
• Candidates must have current Australian work authorisation rights to be eligible for this position.

Apply via SEEK here.