About the Role
We’re seeking a highly organised and stakeholder-focused Program Officer to support the delivery of the Clinical Placement Program and other key initiatives. This is a hands-on, fast-paced role where you’ll coordinate placements, engage with a broad network of stakeholders, and ensure high-quality program administration and participant experience.
You’ll play a critical role in supporting nursing workforce development by helping deliver meaningful placement experiences for students and host organisations.
Key Responsibilities
In this role, you will:
- Coordinate program delivery end-to-end, including reviewing placement requests, matching students with host sites, scheduling activities, and managing confirmations and logistics
- Provide high-quality administrative and recruitment support, ensuring a smooth onboarding experience for program participants
- Act as a key point of contact, responding to stakeholder enquiries, coordinating follow-ups, and resolving or escalating issues in a timely manner
- Build and maintain strong relationships with education providers, host sites, supervisors, and internal teams to support effective program delivery
- Maintain and manage accurate data across CRM and placement systems, ensuring integrity, compliance, and an account management approach
- Monitor program performance, identifying risks, issues, and opportunities for continuous improvement
- Prepare and contribute to reporting and evaluation, using accurate data and insights
- Deliver exceptional customer service, ensuring a positive experience for all participants and partners
- Work both autonomously and collaboratively, applying sound judgement and a proactive, solutions-focused approach
What We’re Looking For
We’re looking for a capable, adaptable professional who thrives in a dynamic environment and enjoys working with diverse stakeholders.
Essential Skills & Experience
- Strong written communication skills – clear, concise, and accurate
- Proficiency in Microsoft Office and digital systems (experience with CRM platforms highly regarded)
- Demonstrated experience in administration, coordination, or program support roles
- Proven ability in stakeholder engagement and customer service, managing enquiries and expectations effectively
Personal Attributes
- Excellent verbal communication and active listening skills
- Strong organisation and planning abilities, with the ability to prioritise and manage competing tasks
- High level of attention to detail and data accuracy
- Ability to work autonomously with accountability, while contributing effectively to team outcomes
- A collaborative, adaptable approach with a commitment to continuous improvement
- Understanding of and ability to adhere to organisational policies, procedures, and data governance
Why Join Us?
- Be part of a purpose-driven organisation supporting the future of primary health care nursing
- Work in a collaborative and values-driven environment
- Contribute to meaningful outcomes that impact students, nurses, and the broader health system
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