Hart Square Insider Masterclass: Planning and Implementing Your CRM Initiative

Masterclass 1- Planning and Implementing your CRM initiative (Melbourne)

This masterclass focuses on the first stages of a successful CRM implementation project within your organisation starting with your business case.

The objective of this Masterclass is to provide you with the tools and information required so that you can lead your organisation through the entire process leading up to choosing a CRM vendor that suits your requirements, based on your organisational skill sets and culture and not purely on the Vendor's sales spiel! In this invaluable Masterclass you will learn how to take your organisation through all the stages from business case and project planning, to BPR and right through to vendor selection. This Masterclass is perfect for:

• Project managers
• Project members
• Project stakeholders

You will not only learn how to plan and implement a solution efficiently and within set budget and time frames but you will also gain valuable insight, a whole host of information, and templates to assist you. Also included within the cost of the Masterclass is:

• FREE Tablet to assist you during the Masterclass and for you take away with you (only 1 free tablet per person)
• Templates to deploy your strategies
• Lunch and refreshments throughout the day
• 1 on 1 support and mentoring throughout the day
• 12 months unlimited access to the Hart Square member portal, which contains, updated templates, notes, eGuides that contain information that is covered in the course and much more

These Masterclasses are small and personal, with an emphasis on offering personalised training to suit your individual needs. As such are limited in numbers per session so booking in early is advisable as places sell out fast.

Registration costs $995.00 AUD 

Register Here: http://www.hartsquare.net/events/

Note: This event is not an AuSAE organised event. From time to time AuSAE promote events for partners, members and stakeholders that we feel are relevant for our community. For information on how to list your event please email events@ausae.org.au