AuSAE Webinar: Optimising Growth: Leveraging Member Experience in Your Acquisition and New Member Strategy

Optimising Growth: Leveraging Member Experience in Your Acquisition and New Member Strategy

Join us for a webinar that will dive into how you can maximise your growth strategy in the Acquisition Phase of your Member Lifecycle. In today's competitive landscape, member satisfaction and engagement are critical to success. This webinar aims to guide you through innovative approaches that leverage the power of positive member experiences to attract, convert, and retain new members.

In this session, we'll cover:

• Understanding the Impact of Member Experience: Explore the influence of member experience on acquisition and retention.

• Personalisation for Member Acquisition: Explore the power of personalised experiences in member acquisition.
• Building a Member-Centric Culture: Explore strategies for aligning internal processes, training, and communication channels to prioritise and enhance the member experience at every touchpoint.
• Utilising Technology for Enhanced Member Engagement: Embrace the latest technologies to elevate member engagement.
• Data-Driven Decision Making: Discover the role of data in understanding member behaviours and preferences.
• Crafting a Seamless Onboarding Experience: Dive into the critical phase of attracting and onboarding new members.

Attendees receive 1 CAE credits. 

 AuSAE is proud to be a CAE Approved Provider. As a CAE Approved Provider educational program related to the CAE exam content outline, this event may be applied for 1 credit toward your CAE application or renewal professional development requirements. For more information about the CAE credential or Approved Provider program, please visit www.asaecenter.org/cae.   

Meet our Presenter
Michelle Lelempsis
Managing Director at Causeis

Michelle Lelempsis has consulted and presented in Australia and globally to 100s of associations to help them enable their digital transformation and growth strategies.

Whether Michelle is presenting on association strategies, digital transformation, engagement scoring, data analytics, member experience or how to align your tech to meet your business strategy you’ll find her passion and enthusiasm for the industry contagious.

Michelle is the Managing Director of Causeis, that provides digital consulting to over 65 associations in Australia, New Zealand and around the world. The work of Causeis improves the lives of over 300,000 members every day.

Causeis is most trusted and awarded digital consulting partner for associations in Asia Pacific. Combined with unmatched experience and supported by global technology solutions, we are ready to deliver your entire digital roadmap to enable your growth and member experience.

We are more than technology consultants. We live and breathe associations, as we’ve all worked in not-for-profits. We are the developers of the Digital Academy for Associations and we have  trained 100s associations in digital association strategy here and around the world.

We are the recipient of the SmartCompany Smart50 list, Smart Workplaces and ASI Global iMIS Partner of the Year for the third consecutive year. Learn more at www.causeis.com.au