The Opportunity
The Landscape Association (TLA) is thrilled to offer this exciting opportunity for an outgoing, organised, and proactive Membership Coordinator to join our small, friendly, and collaborative team. We are looking for a growth focused, sales and customer service wizz! You’ll have an eye for detail, strong IT and admin skills and enjoy delivering great service and benefits to our amazing members. Some events experience would also be a distinct advantage. This dynamic role is varied and fast-paced, ensuring no two days are the same!

At TLA, we value teamwork, fresh ideas, and input from every team member. This part-time role is around 21 hrs per week over 3-4 days, based in our Chatswood office and offers the chance to shape membership growth and engagement, while working alongside a passionate and dedicated team that loves what they do.

If you’re ready to make a difference, are passionate about building strong relationships and creating meaningful member experiences, we’d love to hear from you!

About TLA
Founded over 40 years ago, TLA is now the leading industry association for landscape professionals in NSW and the ACT. Representing hundreds of landscape businesses, suppliers and students, TLA has overseen and nurtured the growth of the industry and the reputation of the landscaping industry in today’s modern economy.

The Association is growth and member focused, delivering events, training and networking opportunities, business resources, commercial rewards, industry advocacy and large events including the TLA Landscape Expo and Landscape Excellence Awards and gala evening. This is enhanced through strong and effective corporate partnerships with a vast range of product/service providers to the landscape industry.

Key Responsibilities

• Drive membership growth by attracting new members and fostering strong engagement with existing ones.
• Identify and follow up membership leads and enquires confidently and efficiently to generate membership sales.
• Be the first point of contact for member enquiries, share updates, and support the coordination of impactful member events.
• Champion the value of membership by ensuring members enjoy the full range of benefits and collaborate on enhancing services.
• Oversee membership applications, renewals, and administration, ensuring accurate and up-to-date records.
• Assist with event coordination including registrations, enquiries, collating event materials, catering and venue requirements, name tags and post event surveys.
• This will include TLA’s flagship events, the TLA Landscape Expo and Annual Landscape Excellence Awards Gala Dinner each. This will include limited work outside of office hours.
• Analyse membership data, generate insightful reports, and manage our CRM systems to drive success.
• Listen to member feedback, suggest innovative improvements, and contribute to a culture of continuous enhancement.
• Bring your energy, creativity, and organisational skills to help us grow and deliver exceptional experiences to our members!

About you:

• 3 or more years’ experience in a similar/relevant role
• Qualifications in sales, event management, administration or communications desirable
• Demonstrated experience working in a membership-based organisation (highly regarded)
• Energetic, outgoing and enjoys working with people
• Friendly demeanour and helpful mindset in dealing with members and service providers
• Proven sales/member/customer service experience
• Able to work autonomously as well as part of a team
• Excellent administration skills including attention to detail, time management and accuracy
• Strong communication or relationships skills and the ability to develop a strong rapport
• Ability to manage more than one project/activity at a time
• MS Office Suite Skills and CRM experience (highly advantageous)

For more information, or to view the full job description please email team@landscapeassociation.com.au

To APPPLY VIA SEEK, submit your CV and a brief cover letter outlining why you love the sound of working with the TLA team via Seek.

Please note that as this is a Permanent Part-Time position only candidates with Permanent working rights will be considered.