About us
The Australian Dental Association is the peak national body for the dental profession encompassing the majority of dentists in Australia. A voluntary member organisation with branches in every state and territory, it has three main objectives:

To support members by enhancing their ability to provide safe, high quality professional oral health care

To encourage the improvement of the oral and general health of the public

Promotion of the ethics, art and science of dentistry

The Role
ace of the organisation you’ll be accountable/first point of contact for reception and front desk coordination, administration and facility management.

Key accountabilities
Administration and facility management

• Undertake all administration duties in the operation of the front desk/reception area
• Liaise with third parties regarding building repairs and scheduled maintenance, contract cleaners etc.
• Manage building access
• Manage office requirements including consumables, stock supplies
• Maintain/administer registers for building services contacts, front desk manual, company directory, cab charges, couriers
• Support implementation of WHS protocols and schedule servicing of security and safety equipment to ensure WHS compliance
• Monitor and manage building and compliance requirements
• Coordinate staff travel as requested
• Update member records on the CRM as required
• Online receipt processing as required
• Provide ad hoc administration support and undertake special project work as requested
• Serve as a First Aid Officer and Fire Warden as required

Front desk coordination:

• Champion excellence in Member/customer service
• Monitor and triage all emails received by reception email accounts
• Manage reception information to support efficient and accurate triage of calls, emails, and other contact.
• Manage the collection/distribution of mail and deliveries.
• Maintain the front desk and meeting rooms to a gold standard
• Greet visitors and alert appropriate staff member
• Support staff onboarding processes as required
• Organise meetings and provide administrative support as required

Who we're looking for
You’ve done this (or something pretty close) and pride yourself on your professional and courteous customer service skills. In addition to being systems focused you’re friendly and have great organisational skills. When it comes to technology you are competent in Outlook, Word and Excel (at a minimum know how to track changes, leave and resolve comments, sort and filter data, etc.) and you’re savvy enough to learn new platforms quickly.

What's in it for you

• Opportunity to make your mark on an organisation by creating and implementing new systems and procedures.
• A friendly team you’ll love being a part of
• Genuine support and a management team that want to see you grow and progress throughout your career
• Parking (if you need it) at a great St Leonards location next to the Forum and station.

Want to apply or know more?
Applications close soon, so if you have the necessary skills, drive and experience to excel in this position please submit a cover letter highlighting your skills and experience by via SEEK now.