Office Manager & Assistant to the CEO– NFP Association
Mortgage & Finance Association
$90k plus Super
Full Time, Permanent
Sydney CBD, 2000
About the Company
The Mortgage & Finance Association of Australia (MFAA) represents over 15,000 members in the mortgage and finance broking industry. As a not-for-profit, the MFAA promotes competition and choice in financial services through advocacy, education, and business support. Committed to professionalism, integrity, and exceptional member service, the MFAA plays a pivotal role in driving positive outcomes for the industry.
About the Role
Revise Recruitment is proud to partner with the MFAA to find a proactive, detail-oriented Office Manager and Assistant to the CEO—someone who will play a key role in supporting senior leadership and keeping daily operations running smoothly. Reporting to the COO, this dynamic, hands-on role blends executive assistance, office management, and project coordination, ideal for someone who brings calm energy, professionalism, and a passion for purpose-driven work.
About the Person
You're a calm, confident, and detail-oriented professional who thrives in a dynamic environment, taking pride in being the steady hand behind the scenes. With a proactive mindset, you anticipate needs, juggle priorities with ease, and ensure everything runs smoothly—whether it's executive support, office coordination, or managing complaints. Organised and people-focused, you handle sensitive matters with care and support senior leaders with confidence and discretion.
Known for your integrity and ability to build strong relationships at all levels, you bring a thoughtful communication style and a collaborative approach to your work. Your sense of ownership and quiet efficiency make you a trusted go-to for the team, and your calm energy helps create a professional, purpose-driven workplace where nothing is ever too much trouble.
Key Responsibilities
Executive Support: CEO & Executive Team – Provide high-level executive assistance including inbox and diary management, travel coordination, meeting preparation, and acting as a key liaison across internal and external stakeholders.
Board & Committee Coordination – Support the COO with scheduling and logistics for Board and Subcommittee meetings (up to 10 per year), including room bookings, catering, travel for Directors, and using Board Effect to manage agendas and documentation.
Office Operations & Facilities – Oversee daily office management, including supplies, technology support, kitchen tidiness, and readiness of boardrooms. Play a central role in the upcoming office relocation logistics.
Event & Admin Coordination – Plan and support internal events such as team lunches, birthdays, and the annual Christmas celebration.
Complaints & Conduct Management – Monitor and triage reports regarding member misconduct, liaise with complainants, maintain the register, and ensure accurate documentation is referred to the Investigation Officer for review.
Project Support & Ad Hoc Tasks – Contribute to small internal projects, provide general administrative support across departments, and work collaboratively to ensure office and team needs are proactively met.
Your Skills/Experience
- Tertiary qualification in Business Administration or a related field
- Highly proficient in Microsoft Office Suite – Outlook, Word, Excel and PowerPoint
- Strong diary, scheduling, and travel coordination experience
- Excellent written and verbal communication skills, with the ability to build trusted relationships across all levels
- Proven experience coordinating board and committee meetings, including logistics, documentation, and stakeholder liaison
- Highly organised, self-motivated, and detail-oriented, with the ability to manage competing priorities and act with urgency
- Calm, collaborative, and adaptable team player with a positive, grounded presence and strong sense of integrity
Why Join the MFAA?
The MFAA foster a culture of teamwork, innovation, and continuous improvement. They provide a supportive environment where your ideas can thrive, and you can grow professionally while making a real difference to the industry.
If you’re a highly organised, relationship-focused professional who thrives behind the scenes and takes pride in supporting senior leaders and keeping operations running smoothly. APPLY NOW
Revise Recruitment and the MFAA embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.
