REGISTRATIONS NOW OPEN - THE FUTURE MEMBER
MX Melbourne - Wednesday, 4 June 2025 

Get ready for the AuSAE Member Experience (MX) Conference - the must-attend event for association and membership professionals who want to elevate member engagement, build stronger communities, and modernise the member experience.

Why Attend? 
This year, we’re focussing on The Future Member—exploring shifting expectations and the strategies associations need to stay ahead in an ever-evolving landscape.

Here's what you can look forward to:

  • Discover the latest trends in member engagement, loyalty, and digital transformation
  • Learn from real-world case studies and hear insights from leading associations in the sector
  • Expand your skills through interactive workshops and practical learning sessions
  • Connect and collaborate with peers who share your passion for member experience

Whether you're just starting out or you're seasoned association professional, MX 2025 offers a day full of inspiration, innovation, and practical takeaways that you can bring back to your organisation and implement right away.

Don't miss this opportunity to connect with your peers - and be part of a community shaping the future of membership. 

Secure your spot today and join us in Melbourne on 4 June!

MX MELBOURNE
 đź“… Wednesday, 4 June 2025 
 đź“ŤMarvel Stadium

9:00 am

Arrival & Networking Coffee
Networking and coffee available to delegates.

9:50 am

Welcome
Toni Brearley, CEO, AuSAE

10:00 am

Opening Keynote: Scott Millar – "Meet Your Future Member"
Exploring key demographic shifts, behaviours, and expectations shaping the future of membership.

11:00 am

"Next Gen Members: Let's Talk About It!"
Exploring the key concepts of the keynote address, this facilitated conversation is your space to connect with your peers and unpack what Gen Z and Gen Alpha mean for your association. Bring your experiences, your questions, and your curiosity.

11:30 am

Short Networking & Refreshment Break

11:45 am

The Pitch: Meet Your Conversation Leaders
Before we dive into the Membership Round Robin, here's your chance to quickly meet each of our conversation leaders. They'll each provide a one-minute snapshot introducing the successful idea or initiative they'll be sharing and have you start thinking about which sessions you like to join.

12:15 pm

Membership Round Robin
Rotating table discussions facilitated by experienced conversation leaders, each sharing practical strategies and successes they've had engaging future members. Rotate through multiple groups, swap stories, and gather fresh insights from your peers.

1:15 pm 

Networking Lunch

2:00 pm

Panel Discussion: "Meeting the Future Member – Meet our Young Professionals
Hear directly from a diverse panel of young association members across different sectors about their experiences, expectations, and perspectives on association membership.

2:35 pm

Short Comfort Break

2:45 pm

Closing Session: Simone Douglas – "The Engagement Pathway to a Future Member" 

What if you could redesign your association from the ground up—no legacy systems, no “we’ve always done it this way,” just a clean slate and today’s future member in focus?

In this dynamic, interactive session, Simone Douglas will challenge association professionals to shift from outdated engagement models to a member-first, digitally-aligned strategy. Drawing on personality profiling and real-world insights, she’ll explore how today’s emerging members think, behave, and connect—beyond generational stereotypes.

You’ll walk away with practical tools to future-proof your engagement pathways and take part in a hands-on group exercise using Edward de Bono’s Six Hats Thinking to reimagine what a truly modern member experience could look like.

4:15 pm

Closing Reflections & Event Wrap-Up


SPEAKERS

MX Opening Keynote - Scott Millar, Business Leader, CEO and Founder of BOP Industries

Scott Millar is a business leader, keynote speaker, and generational consultant on a mission to help  organisations navigate the ever-changing future of work. Launching his business in early high school, Scott has spent the past 10 years working with young professionals and business leaders around the world to explore how technology and innovation are changing the way we live, work, and learn.

As one of Australia's top 30 business leaders under 30 years of age, Queensland’s Young Small Business Leader, APAC's Inspiring Youth Leader, two-time TEDx Speaker, and LGBT advocate, Scott is passionate about inspiring others to seize opportunities in their digital world.

A passionate advocate for Generation Z, Scott brings a wealth of expertise on navigating the dynamics of multi-generational workplaces. His globally recognised approach blends research with real-world examples, earning him a reputation as a leading generational consultant. Scott's work focuses on helping organisations foster impactful intergenerational collaborations, empowering teams to thrive in today's innovation economy.


MX Closing Presentation - Simone Douglas, CEO, Digital Marketing AOK

Simone Douglas is an unapologetically practical strategist and digital disruptor. As CEO of Digital Marketing AOK and a long-time leader in the association, hospitality, and advocacy sectors, Simone helps organisations cut through the noise and connect with their audiences where it counts.

With 30 years of experience in psychology, marketing, and behaviour change, she’s known for calling out legacy thinking and designing fit-for-purpose solutions that stick. She works at the intersection of community, technology, and connection—helping associations navigate the messy middle of transformation with clarity and confidence.

Simone is also an award-winning grant writer, a certified DISC trainer, and a relentless champion of people-first engagement. Whether speaking to boardrooms, pubs, or parliamentarians, she brings energy, humour, and a razor-sharp sense of what works in the real world.




PARTNERS + SPONSORS










Call for Presenters


Do you have an inspiring MX story to tell, new initiatives, programs and insights to share
about your association? 
Get in touch with us at info@ausae.org.au



Sponsor MX 2025


Learn more about sponsorship and partnership opportunities at AuSAE,
contact us at info@ausae.org.au



The Australasian Society of Association Executives

Contact us:

Email: info@ausae.org.au
Phone: 1300 764 576 (within Australia)
Phone: +61 7 3268 7955 (outside Australia)
Address: Unit 6, 26 Navigator Place, Hendra QLD 4011, Australia

                    
        


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