Learning and Development Coordinator - North Melbourne, VIC (Hybrid/Remote)

17 Oct 2025 12:07 PM | Elaine Woolstencroft (Administrator)
  • Full time
  • Hybrid/Remote
  • 3 year contract

The Position:
Be responsible for the coordination and delivery of high-quality continuing professional development programs, courses and events for the social work profession. This includes supporting the development of engaging learning content, co-deliver webinars and workshops, and coordinate summit and congress programs, including stakeholder liaison and abstract administration.

This position collaborates closely with colleagues, subject matter experts, and trainers to ensure programs are aligned with adult learning principles, delivered to AASW quality standards, and contributes to the growth, engagement, and professional standards of AASW members.

About the Association:
The Australian Association of Social Workers (AASW) is the professional representative body of social workers in Australia, with more than 17,000 members. The AASW sets the benchmarks for professional education and practice in social work and has a strong voice on matters of social justice, human rights and issues that impact upon the quality of life of all Australians.

What our team thinks …
We are proud to share highlights from our recent staff culture survey. Responding with ‘strongly agree’ or ‘agree’, our team reports:

94% - find professional meaning in my work
88% - are proud to work with us
90% - would recommend the AASW as a good place to work

Your key responsibilities:

  • Design and deliver engaging learning content—webinars, workshops, on-demand modules, and resources.
  • Co-deliver webinars and workshops with facilitators, managing practice and live sessions.
  • Deliver in-house and bespoke training with subject matter experts.
  • Manage logistics for bespoke/in-house programs: agreements, scheduling, registration, setup, and promotion.
  • Facilitate quality learning aligned with adult learning principles and best practices.
  • Build and maintain strong relationships with SMEs, advisory groups, trainers, partners, and vendors and consult with cross-functional groups to achieve project outcomes.
  • Source, brief, and coordinate SMEs, focus groups, and expert committees.
  • Support trainers in delivering quality virtual classrooms.
  • Champion adult learning principles and ensure CPD meets the profession’s needs.
  • Lead assigned learning projects from planning to delivery.
  • Provide progress, risk, and issue updates to management and working groups.
  • Manage competing priorities and time-sensitive tasks effectively.
  • Coordinate summit and congress programs and logistics, including abstracts, program layout, and communications.
  • Maintain accurate calendars, promotional materials, and communications across platforms.
  • Evaluate program outcomes, analyse feedback, and report for continuous improvement.
  • Prepare content for AASW publications, e-News, and the website to promote CPD.
  • Support membership recruitment, retention, and engagement initiatives.
  • Design workshops and learning programs, including facilitator guides, learner resources, slides, and supporting materials.
  • Curate and adapt content to meet organisational and professional learning needs.
  • Develop interactive resources (workbooks, H5P activities, LMS modules, videos).

Essential criteria:

  • Tertiary qualifications in Education, L&D, HR, or related field; or 3+ years’ experience in L&D/training (Cert IV TAE desirable).
  • Strong knowledge of adult learning principles and instructional design.
  • Experience delivering in-person and virtual training for adults.
  • Skilled in engaging virtual presentations, supporting SMEs, and troubleshooting live delivery issues with proven ability to coordinate and project manage learning programs with SMEs and external providers.
  • Proficient in LMS, digital authoring tools (e.g. H5P), and virtual training platforms.
  • Excellent organisational and project management skills; able to manage multiple priorities and adapt to change.
  • Strong interpersonal skills to build effective relationships with trainers, SMEs, customers, and stakeholders.
  • Highly developed written and verbal communication, with confidence presenting to varied audiences.
  • Experience in evaluation, quality assurance, and continuous improvement of programs.
  • Strong problem-solving, analytical, and critical-thinking skills; detail-oriented and proactive. .
  • Flexible and positive; willing to work outside core hours to support events.
  • High proficiency in Microsoft Office Suite, CRM databases, and digital learning tools.

Desirable requirements:

  • Demonstrated knowledge and understanding of the issues, learning needs and direction of the social work profession and workforce
  • Experience with membership organisations
  • Project management experience

How to Apply:
The AASW is committed to equal opportunities in employment and embraces diversity and inclusion in its workforce. We encourage applications from culturally and ethnically diverse communities, particularly those underrepresented in the social work profession including the Aboriginal and Torres Strait Islander communities and people with a disability.

To be considered for this role, your application must include your résumé and a cover letter addressing the key selection criteria listed above.  Apply here via SEEK.

Applications close 30th of October 2025 however, we reserve the right to end the closing date early.

Please direct any queries to: courtney.thompson@aasw.asn.au

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