The New Zealand Writers Guild | Puni Taatuhi o Aotearoa (NZWG) is seeking an experienced Membership Manager to provide operational stability and high-quality, member-focused services during a period of organisational transition.

This is a 12-month fixed-term role (or contract by agreement), commencing between 24 February – 3 March 2026, working approximately 24 hours per week.

About the role
Reporting to the Executive Director, the Membership Manager is responsible for maintaining NZWG’s core membership services, systems, communications, and internal operations.

This role provides the operational backbone that enables NZWG to function confidently as a membership organisation and registered union, particularly as the Guild prepares for collective bargaining under the Screen Industry Workers Act (SIWA).

The role supports organising and collective processes, but does not lead bargaining, advocacy, or representation.

Key responsibilities include:

• Managing membership records, renewals, payments, and databases
• Responding to member enquiries and triaging issues appropriately
• Coordinating member communications and maintaining website content
• Producing membership reports and operational insights
• Supporting programmes, events, and associated payments
• Providing administrative and governance support to the Executive Director and Board
• Providing administrative support to collective processes (claims, voting, record-keeping)

Skills & Experience:
You’ll bring strong organisational skills, sound judgement, and experience working in a membership-based or operational role. You’ll be comfortable managing systems, handling confidential information, and working independently within clear boundaries.

You will have:

• Experience in membership administration, office management, or operations
• Confidence using databases, websites, and digital tools
• Excellent written and verbal communication skills
• High levels of discretion and reliability
• Experience in the not-for-profit, union, or creative sectors is an advantage.

Benefits & Remuneration:

• Remuneration: $45–$50 per hour
• Engagement: 12-month fixed-term employee or contractor (by agreement)
• Hours: 0.6 FTE (approx. 24 hours per week)
• Location: Auckland, with hybrid working by agreement

Please email alice@nzwritersguild.org.nz for the full job description.

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