AuSAE Jobs Board

About Us
The Australian Institute of Architects is the peak body for the architectural profession in Australia, representing more than 14,000 members across the country and overseas. We work to improve our built environment by promoting quality, responsible, and sustainable design through education, advocacy, and celebrating architectural excellence.

We are seeking an exceptional Engagement and Communications Officer to join our team in Brisbane on a fixed-term contract basis. This role is responsible for developing and delivering communications, engagement activities, sponsorship commitments, marketing strategies and administrative services that support Queensland members and strengthen the Chapter’s visibility within the industry, government, and the public.

In this role, you will:

• Work with QLD Executive Director to develop and deliver engagement strategies to increase member participation in CPD, awards, professional development, engagement, and networking events.
• Work on development and the successful delivery of local marketing and communication strategies that enhance membership retention and recruitment.
• Act as the primary contact for local media, managing inquiries and ensuring positive media engagement
• Implement member engagement strategies that enhance the value proposition of Institute membership
• Provide administrative support to the Chapter, including advisory committees and working groups, ensuring engagement and follow through on actions
• Support the delivery of the annual events program in Queensland, including awards, speaker tours, events, and networking sessions.
• Support the Executive Director in engaging sponsors and partners and build strong, value-driven relationships
• The successful candidate will bring:
• Relevant tertiary qualifications and/or demonstrated experience in marketing, communication, and media.
• Advanced skills with Microsoft Office suite of software, together Bachelor’s degree in business, management, or related field
• 2-4 years’ experience in administration, membership services, event management or project delivery preferably in a peak body or membership association
• Demonstrated experience working under pressure, prioritise tasks and meet tight deadlines.
• High degree of initiative and strong representation and relationship building skills.

Essential Qualities

• Outstanding stakeholder management and relationship-building capabilities
• Excellent communication skills with ability to engage diverse audiences
• Strong marketing and communications skills, coupled with social media savvy

What We Offer

• Opportunity to help shape the future of architecture in Australia
• Flexible work location within our office network
• A collaborative work environment with passionate professionals
• Competitive salary package
• Engagement with Australia's foremost architectural leaders

How to Apply
If you're ready to step into a dynamic role that offers opportunities for growth, we'd love to hear from you. Please submit your CV and a cover letter here via Seek addressing the key selection criteria. For more information about this role, you can email hr@architecture.com.au.

The Australian Institute of Architects values diversity and inclusion and encourages applications from candidates of all backgrounds.

Marketing & Communications Manager
Australian Gift & Homewares Association (AGHA)
Homebush NSW 2140
$125-135k plus Super, dependent on experience
Full-time, Permanent

About the Company
The Australian Gift & Homewares Association (AGHA) is the national peak body representing thousands of businesses across the gift and homewares sector. AGHA connects the industry through two major trade fairs annually, along with a range of membership services, advocacy efforts, and business support programs. As the industry continues to evolve, AGHA is undergoing an exciting phase of change & growth to better serve its members and partners.

Vision: To be the trusted voice and commercial partner of Australia’s gift and homewares industry
Purpose: Supporting business success through connection, opportunity, and advocacy
Values: Service | Innovation | Integrity | Collaboration

The Role
Revise Recruitment is partnering with AGHA to appoint an experienced Marketing & Communications Manager. This senior leadership role is responsible for developing and executing a comprehensive marketing strategy that increases brand visibility, strengthens member value, and drives engagement across AGHA’s events and services.

Reporting directly to the CEO, and supported by a Graphic Designer and Marketing Assistant, this role plays a critical part in delivering AGHA’s strategic and commercial objectives.

Key Responsibilities

• Design and implement a marketing and communications strategy to drive exhibitor and visitor engagement for AGHA trade fairs
• Lead the planning and execution of campaigns across digital, social media, PR, and traditional marketing
• Oversee the development of AGHA’s digital and print publications, including the Buyers Guide for trade fairs and AGHA Industry Magazine
• Manage brand identity and messaging across all channels to ensure consistency and alignment with AGHA’s values
• Direct and measure marketing performance using analytics and campaign ROI metrics to inform strategy
• Lead AGHA’s PR strategy, manage agency relationships, and develop media content and kits
• Guide internal communications and brief teams on key initiatives
• Support membership growth and engagement through targeted collateral and campaigns
• Provide coaching and leadership to marketing staff, fostering a collaborative and high-performing team

• Tertiary qualifications in marketing or a related discipline
• Experience as a marketing manager within a membership association or peak body
• Demonstrated experience in strategic marketing and business planning
• Strong background in integrated campaign development and execution across digital, print, and social platforms
• Expertise in managing websites and CMS platforms
• Proficiency in analytics, campaign tracking, and reporting to assess ROI and performance
• Experience in brand and reputation management
• Ability to manage and mentor a team, as well as influence internal stakeholders
• Excellent interpersonal, communication, and project management skills

The Australian Physiotherapy Association (APA) is inviting applications from suitably qualified candidates to join the APA Board of Directors.

As stewards of the APA, the Board of Directors is responsible for the oversight of the APA’s strategy, corporate governance and risk management. The APA Board of Directors has a strong commitment to ethical practices and believes that a Board should lead a strong and positive culture from the top of the organisation.

The APA has a high performing Board of Directors with a strong focus on continuous governance improvement. In place are three Board subcommittees that are the Audit and Risk Committee, Insurance Safety Committee and the Nominations, Remuneration and Governance Committee.

This is a remunerated position. For 2025 the amount is $19,956 (incl super) plus an allowance for each subcommittee the Director is a member of. Directors are expected to be a member of at least one subcommittee.

The term of the appointment is for three years. Directors can serve up to three terms.

The APA welcomes applicants from all over Australia.

Board Meetings are held in Melbourne, face to face on Fridays. There are between 6-7 meetings per year. Flights, accommodation and meals are provided by the APA. Board Members are expected to serve on at least one subcommittee, with meetings held 5-6 times a year, mostly remotely but with one face to face meeting. Board Members are also expected to attend a 2 day face to face meeting with the National Advisory Committee and to attend an annual APA Conference.

A full position description is available at: https://australian.physio/aboutus/workwithus

Selection criteria
In your application please include:

• A short CV (maximum 2 A4 page)
• A statement (maximum 1 A4 page) outlining why you would like to be an APA Board Member and the desirable attributes that you can bring to the APA Board.

Please provide your completed application with contact details to the APA at recruitment@australian.physio by 1 May 2025.

All applicants will receive an automated notification that their application has been received.

Only those selected for interview will be contacted further about their applications.

For further information please contact the Company Secretary, Melanie Sherrin, on 0412 219 018 or via email at melanie.sherrin@australian.physio

The APA is a safe and inclusive workplace which values diversity of background, experience and perspective amongst our team members. We welcome all applicants and commit to a fair and equitable recruitment process for all.

The APA honours the richness and importance of Aboriginal and Torres Strait Islander cultures around Australia. We respect the thousands of years of custodianship of the lands on which we work, and we recognise the unique and valuable contribution Aboriginal and Torres Strait Islander team members make to our workplace.

We actively encourage applications from Aboriginal and Torres Strait Islander people.

All candidates must have full Australian Working Rights.

About ABEA
The Australian Business Events Association (ABEA) is the leading national body representing professionals and organisations involved in business events across Australia. ABEA was formed through the unification of three existing and successful organisations; the Association of Australian Convention Bureaux (AACB), the Australian Convention Centres Group (ACCG), and the Exhibition & Events Association of Australasia Ltd (EEAA). Operations commenced on 3 July 2023.

ABEA is a member based not-for-profit and is responsible for representing and supporting the prosperity of the organisations and people that work in, or benefit from the Australian business events industry. Our objective is to promote the business events industry and drive member prosperity through industry development, networking, research, and advocacy fostering a vibrant and connected community.

Role Overview
The Operations and Events Manager is a pivotal role within ABEA and responsible for coordinating national events and overseeing core operational functions. This role blends strategic thinking with hands-on execution, requiring a highly organised, proactive professional with a strong background in event management, member and stakeholder engagement, and business operations.

You will work closely with the CEO, Financial Controller, external partners, and the broader ABEA team to deliver high-quality member experiences and contribute to the organisation’s long-term success. This is a national role and operating remotely.

Key Responsibilities
Member Services & Operations

• Member Engagement: Serve as the primary point of contact for member enquiries, providing timely and professional responses to enhance member satisfaction. Coordinate distribution of member information kits and other related collateral.
• Membership Management: Collaborate with outsourcing agency to oversee member renewals, maintain accurate membership records, and implement strategies for member retention and growth. Collaborate with Financial Controller on accurate tracking and communication.

Financial & Administrative Coordination

• Financial Management: Work with the CEO and Finance Sub Committee on budget development, forecasting, and financial oversight for business activities.
• Financial Operations: Support the financial operations including invoicing and reconciliation in collaboration with the Financial Controller.
• Business Operations: Coordinate business operations such as insurance renewals, employee records, and company filings.
• Compliance Management: Ensure all operations adhere to ABEA’s policies and relevant regulatory requirements, maintaining high standards of governance.
• Process Improvement: Continuously assess and refine operational processes to enhance organisational efficiency and the overall member experience.

Event Management

• National Event Coordination: Plan and execute a range of national events, workshops, and networking opportunities that provide value to members and promote industry advancement.
• Annual Conference Leadership: Collaborate with a Professional Conference Organisers (PCO) and the CEO to deliver a high-quality annual conference, overseeing logistics, program development, sponsorship acquisition, and attendee engagement.
• Stakeholder Liaison: Engage with venues, speakers, sponsors, and suppliers to ensure seamless event execution and a superior attendee experience.
• Post-Event Analysis: Conduct thorough evaluations of events to assess success, gather feedback, and identify areas for improvement.
• Awards: Support the ABEA Awards Program including collation of submissions and coordination of judging and certification.

Website and Digital Management

• Digital Platforms Oversight: Manage the update of ABEA’s website and member database, ensuring information is current, accessible, and aligns with our strategic objectives.
• Digital Content: Manage updates for listings, events, resources and news content.
• Digital Experience: Ensure the user experience supports member engagement and information accessibility.

Stakeholder & Partner Engagement

• Relationship Building: Develop and maintain strong relationships with members, industry partners, sponsors, and other stakeholders to foster collaboration and support for ABEA’s initiatives.
• Support to Governance Bodies: Provide administrative support to the board and various committees, facilitating effective governance and decision-making processes.
• Representation: Act as an ambassador for ABEA at industry events, meetings, and forums, promoting the association’s mission and services.

Skills & Experience

• Industry Experience: Proven experience in operations, event management, or member services within the business events sector or a related industry.
• Project Management: Demonstrated ability to manage multiple projects simultaneously, with strong organisational and time-management skills. Strong attention to detail and an ability to improve operational systems and processes
• Communication Proficiency: Excellent verbal and written communication skills, with a strong customer service orientation.
• Technical Aptitude: Proficiency in Customer Relationship Management (CRM) systems (preferably membes), website content management, and other digital tools relevant to client or member services and event management such as Canva. AI experience a plus.
• Financial Acumen: Experience in budgeting, financial reporting, financial systems and working collaboratively on financial processes. MYOB and Stripe experience ideal.
• Team Collaboration: Ability to work both independently and as part of a team, with experience in leading cross-functional projects. A self-starter with a collaborative spirit.
• Adaptability: Capacity to thrive in a dynamic environment, with a proactive approach to problem-solving and process improvement.

Why Join ABEA?

• Industry Impact: Play a key role in shaping the future of Australia’s business events industry.
• Professional Growth: Opportunities for continuous learning and development within a supportive, purpose driven and collaborative team environment.
• Flexible Work Environment: Embrace flexible working arrangements that promote work-life balance.
• Networking Opportunities: Engage with a broad network of industry professionals, stakeholders, and thought leaders.

If you're passionate about the events industry, love a spreadsheet, prefer phone over email because you like people hearing the smile in your voice, can juggle many spinning plates at once, not a lot phases you, and you enjoy delivering great event experiences because it gives you a buzz, then this could be the role for you.

If you operate more productively remote yet relish the interaction when you have a gathering with the team, you're professional, and comfortable with all levels of seniority then apply today.

How to apply: Please send your resume and cover letter to memberservices@abea.org.au by Thursday 01 May.

About the RACP
The Royal Australasian College of Physicians (RACP) connects, represents, and trains physicians and trainee physicians across Australia and Aotearoa New Zealand. The RACP provides services to support the delivery of training, continuing professional development, and health policy and advocacy to medical health professionals.

Our Values
Accountable | Collaborate | Indigenise and Decolonise | Lead the way | Respect

Why Join Us?
As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special corporate discounts and more! To view all our benefits, visit www.racp.edu.au/about/careers-at-racp.

Our 3-2-1 Hybrid Working Model

• 3 days from anywhere in Australia or Aotearoa New Zealand per week, 
• 2 days from an RACP office location per week, 
• 1 of the two days per week in office spent with your team.

The Role
The RACP Conference & Events Team provides coordination and administration services that make it easy for College Members and staff to access services or events either in-person or via videoconference.

The role of the Events Coordinator is to assist with the delivery of high quality in person and web-based meetings, events and conferences through strong attention to detail, creativity with a focus on customer service, collaboration and communication.

The role is responsible for coordinating all logistical aspects of both internal and external event delivery from event conception, on-the-day delivery, and collecting and preparing feedback from clients. The role will support and maintain relationships with key Fellows, Trainees, Staff, specialty societies and other outside organisations who contribute to the requirements of meetings,

The Successful Candidate
To be successful in the role, you will possess the following skills and attributes;

• Proven experience in an event coordinator position
• A commitment to client service and strong interpersonal skills
• Proven track record of executing events and conferences
• Experience in administrative aspects of meetings, events and conferences including and understanding of venue management
• Ability to balance multiple priorities and events/meetings efficiently and effectively
• Excellent communication skills including experience in speaking to small and large groups
• Professional personal presentation
• Outstanding organisational skills, initiative and problem-solving ability
• Ability and willingness to re-set rooms, clear and clean rooms and participate in the delivery of on-site meetings and events
• Proficiency in Microsoft Office Suite 2010, with particularly strong skills in Excel and Power point
• Knowledge of IT platforms and ability to trouble shoot basic IT techniques
• Technical knowledge of webcasting platforms
• Flexible work schedule, including working early mornings, nights and occasional weekends

A Responsible Service of Alcohol (RSA) would be beneficial.

To apply, please send your resume and short cover letter addressing the criteria listed under “The Successful Candidate” section by 23 April 2025

For any further information, please email: recruitment@racp.edu.au

Take the next step in your marketing career with the Australian Physiotherapy Association.

As a member of the Integrated Marketing and Communications team, you’ll enjoy a rewarding role in which you can see the positive impact of your work. As Marketing Advisor, you’ll coordinate and implement a range of marketing and communication programs that support the achievement of the APAs KPIs.

This is a 12 month contract position to cover Parental Leave.

About the APA
The APA is the peak body representing over Australian physiotherapists and their patients, with over 33,000 members nationwide. Our work promotes the value of physiotherapy, advocates for better healthcare policies, and supports members in their professional development.

APA is proud to be an Employer of Choice, Winner of the 2022 Association of the year award. We take pride in our collaborative and purpose-driven culture, underpinned by our core values of:

Accountability I Excellence I Collaboration I Courage I Respect

We care about our people. As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, a doona day, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special staff discounts and more!

About the role
As Marketing Advisor, you will:

• Assist the Senior Marketing Advisor in the development of marketing and communication campaign strategy and plans to achieve key organisational KPIs.
• Coordinate and implement integrated plans across a range of paid, owned and earned channels, including where appropriate, eDM, social, website, paid media and print.
• Utilise marketing automation technology to deliver a personalised member experience.
• Develop campaign content and creative to support the delivery into digital and offline channels as appropriate.
• Plan, build and deploy member, and campaign communications using an email marketing automation platform.
• Facilitate the development, production and distribution of marketing collateral and merchandise, ensuring brand and message consistency.
• Manage design requests and ensure brand compliance across all APA channels and collateral.
• Liaise with the graphic designer and coordinate external design briefs as necessary.
• Monitor and provide regular updates on campaigns results.
• Contribute to monthly reporting on the results of marketing and communication activities.
• Work collaboratively with key stakeholders across wider Marketing and Communication Division and other APA departments.
• Work within time and budget constraints.

About you and selection criteria

• A relevant tertiary/undergraduate qualification (preferably in marketing/communications or business) and/or a minimum of 2 years marketing and communications experience.
• Experience with the design, development and implementation of multi-channel marketing campaigns.
• Excellent written and verbal communications skills.
• Strong people skills and ability to work with external stakeholders.
• A commitment to upholding and actively demonstrating the APA’s core values.
• Well-developed organisational skills and the ability to prioritise.
• Proficiency with Microsoft Applications.
• Experience with email marketing automation platforms would be highly regarded, though not mandatory.
• A ‘can do’ attitude and ability to work collaboratively to achieve team objectives.

Ready to make an impact? Apply now via SEEK and help shape the future of physiotherapy in Australia!

A full position description is available at:
  https://australian.physio/aboutus/workwithus

If you have any questions please contact recruitment@australian.physio

The APA is a safe and inclusive workplace which values diversity of background, experience and perspective amongst our team members.

We welcome all applicants and commit to a fair and equitable recruitment process for all.

The APA honors the richness and importance of Aboriginal and Torres Strait Islander cultures around Australia. We respect the thousands of years of custodianship of the lands on which we work, and we recognise the unique and valuable contribution Aboriginal and Torres Strait Islander team members make to our workplace.

We actively encourage applications from Aboriginal and Torres Strait Islander people.

All candidates must have full Australian Working Rights.

Only those successful in the selection process will be contacted.

Please note there is no closing date for this role and shortlisting will occur on a rolling basis. We encourage you to submit your application as soon as possible.

We currently have an opportunity for an enthusiastic, customer focused person to join our friendly NSW team as an Events Administrator (Professional Development Coordinator). If you are looking to extend your administration skills and enjoy organising events we would love to hear from you.

This is a Part Time (4 days a week) 12 month contract position to cover Parental Leave.

Working Arrangements
This is a hybrid position where some of your days are spent amongst a small friendly team in the office at North Ryde and some days you can work from home. On the days you are at the office, you will enjoy modern amenities and FREE secure undercover parking with easy access to the metro. When you work from home you will have quality equipment and services to support you.

We value our team and want you to enjoy working with us. To ensure this we offer extensive support, on boarding and training with opportunities for ongoing professional development.

As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including additional paid leave between Christmas and New Year, a doona day, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special staff discounts and more!

About us
The Australian Physiotherapy Association (APA) is the peak body representing the interests of over 33,000 physiotherapists in Australia. We advocate for consumer access to quality physiotherapy services, providing leadership in the wider health landscape, creating lifelong information and learning opportunities for members, and promoting the value of physiotherapy to the community.

APA is proud to be an Employer of Choice, Winner of the 2022 Association of the year award. We take pride in our collaborative and purpose-driven culture, underpinned by our core values of:

Accountability | Excellence | Collaboration | Courage | Respect.

About the role
The Professional Development Coordinator reports to the Manager, NSW/ACT and is responsible for the efficient delivery of Professional Development (PD) and member engagement events.

As part of the APA’s Education Division, you will work closely with the Manager, Professional Development Delivery as well as your interstate colleagues, to contribute to the national strategic and operational plans to achieve member engagement.

The APA Sydney office is located in North Ryde.

Key Responsibilities

• Professionally represent the APA and provide a high level of customer service to internal and external stakeholders.
• Deliver the APA’s professional development (PD) calendar of events, through high quality end to end logistical co-ordination and service delivery.
• Accurately prepare service agreements, documentation and resources to support the delivery of PD events reporting on outcomes to relevant stakeholders.
• Provide administrative support and general office duties that contribute to the efficient operation of the Branch Office as instructed by the Manager, NSW/ACT.

About you - selection criteria

• Previous experience in a member organisation, learning and development or event management role
• Highly developed written and verbal communication
• Effective organisation and interpersonal skills
• Knowledge and experience in stakeholder engagement and managing expectations
• Ability to work as part of a team to deliver on projects with competing priorities and tight deadlines
• Good computer skills and proficient in all elements of the Microsoft Office Suite and Zoom
• High degree of professionalism and commitment to customer service excellence
• Team focused attitude and ability to work with on the ground and virtual teams in an ever changing environment

Special requirements

• Participation may be required at meetings and events that will occasionally fall outside of normal business working hours and can include local or interstate travel
• Time in Lieu for these events will be accrued in line with APA’s policy regarding Hours of Work
• All employees are required to demonstrate behaviours that are in line with the APA’s values and Customer Service Charter when interacting with internal and external stakeholders at all times

A full position description is available at: https://australian.physio/aboutus/workwithus

If you are interested in the role please forward your resume and a cover letter addressing the selection criteria by clicking the here now.

If you have any questions please contact recruitment@australian.physio

The APA is a safe and inclusive workplace which values diversity of background, experience and perspective amongst our team members. We welcome all applicants and commit to a fair and equitable recruitment process for all.

The APA honours the richness and importance of Aboriginal and Torres Strait Islander cultures around Australia. We respect the thousands of years of custodianship of the lands on which we work, and we recognise the unique and valuable contribution Aboriginal and Torres Strait Islander team members make to our workplace.

We actively encourage applications from Aboriginal and Torres Strait Islander people.

All candidates must have full Australian Working Rights.

Only those successful in the selection process will be contacted.

We are seeking an experienced IT Manager to join our team at the Australian Physiotherapy Association.

As the IT Manager, you will be responsible for setting and delivering the IT strategy to drive organisational success, while ensuring compliance with regulatory requirements and maintaining robust security measures. This is a full-time position and will play a vital role in supporting the overall objectives of the business.

About The APA
As a leading voice in the healthcare sector, and with a membership of over 33,000 members, we are driven to support the success of our members and ensure that physiotherapy is the consumer’s first choice for health and wellbeing.

APA is proud to be an Employer of Choice, Winner of the 2022 Association of the year award and have a great working culture that is under pinned by our core values:

Accountability | Excellence | Collaboration | Courage | Respect

As part of our team, you will be offered a competitive remuneration salary and access to some amazing benefits including a flexible hybrid work model, additional paid leave between Christmas and New Year, a doona day, paid parental leave, free annual flu vaccinations, professional development opportunities, access to our Employee Assistance Program, special staff discounts and more!

About the Role
As IT Manager, you will:

• Monitor and continuously improve technology service delivery processes and reporting.
• Manage and lead the Web Development and IT Support teams, ensuring the successful delivery of web projects and adherence to best practices in software development.
• Provide strategic oversight and support to the Project Management Office (PMO) to ensure the successful delivery of IT projects and the seamless execution of ongoing business functions, such as membership renewals.
• Develop & nurture key business relationships with partners, third-party suppliers, vendors, & staff.
• Embrace and promote the organisational culture.
• Manage, negotiate, and coordinate relationships with external IT support partners, including but not limited to Network and Infrastructure, security, and CRM providers.
• Chair and coordinate the internal Change Advisory Group and other relevant IT governance committees, facilitating effective decision-making & alignment with organizational objectives.
• Coordinate and oversee existing and new technology projects, utilizing key partners and internal resources, with a strong emphasis on managing the software development life cycle from inception to deployment.
• Manage IT budgets annually, covering CRM, third-party suppliers, website, telephony, and required capital expenditure.
• Develop, assess, and deliver IT policies and procedures and monitor for compliance.
• Present to the Executive Leadership Team, Audit and Risk Committee, & Board as required.
• Lead the development and implementation of IT strategies aligned with the APA’s goals.
• Oversee cybersecurity measures and incident response team & plan.

About you and selection criteria

• Broad and deep technical skills with the capability to identify emerging technology trends.
• Appropriate IT qualifications.
• Proven track record of creating and delivering IT strategies that align with business objectives and enhance member services, through effective collaboration with diverse stakeholders.
• Excellent understanding of IT network infrastructure and security.
• Experience with IT policies and compliance.
• Experience conducting audits internally or with vendors.
• Understanding of best practices in IT security such as NIST and the essential 8.
• Understanding of AI best practices such e.g Australia’s 8 AI Ethics Principles.
• A minimum of five years’ experience in IT management, with a focus on managing web development teams and project managers.
• Demonstrated ability to chair and lead multiple committees effectively.
• Excellent verbal and written communication skills.
• Previous experience in the delivery of IT projects.
• Experience in managing direct reports and conducting performance reviews.
• Skilled in developing and overseeing large budgets, with a strong track record of forecasting expenses, optimizing costs, and maintaining financial accountability.
• Strong problem-solving skills and a collaborative communication style.
• Excellent knowledge of the Office 365 suite of products.
• A strong customer service work ethic.
• Experience with Amazon Web Services (AWS) as well as Azure, including Entra ID & Intune.
• Ability to multitask and prioritize effectively.
• Experience in vendor management and contract negotiations.

Additional desired skills

• Previous exposure to CRM system design and functionality.
• Understanding of website functionality and security.
• Familiarity with project management methodologies (e.g., Agile, Scrum).
• Knowledge of data privacy regulations and best practices.

If you are an experienced IT professional looking to join a dynamic and forward-thinking organisation, we encourage you to apply for this opportunity. Please submit your resume and cover letter highlighting how you meet the Selection Criteria by clicking the here now.

A full position description is available at: https://australian.physio/aboutus/workwithus

If you have any questions please contact recruitment@australian.physio

The APA is a safe and inclusive workplace which values diversity of background, experience and perspective amongst our team members.

We welcome all applicants and commit to a fair and equitable recruitment process for all.

The APA honors the richness and importance of Aboriginal and Torres Strait Islander cultures around Australia. We respect the thousands of years of custodianship of the lands on which we work, and we recognise the unique and valuable contribution Aboriginal and Torres Strait Islander team members make to our workplace.

We actively encourage applications from Aboriginal and Torres Strait Islander people.

All candidates must have full Australian Working Rights.

Only those successful in the selection process will be contacted.

Please note there is no closing date for this role and shortlisting will occur on a rolling basis. We encourage you to submit your application as soon as possible.

WHO WE ARE
The Australian Institute of Health and Safety is Australia’s national institute for health and safety professionals. With a legacy of 76 years shaping workplace health and safety, our commitment is to cultivate healthy, safe workers in productive workplaces.

At our conveniently located office at Kensington, join our dynamic team as a Member Experience Manager and be a vital part of our mission for workplace well-being.

ABOUT THE ROLE
Reporting to the Learning & Professional Development Manager, this role coordinates tasks to support the execution of AIHS Certification Programs. It ensures members access certification opportunities and uphold certification requirements across OHS/WHS and Emergency Management.

KEY RESPONSIBILITIES

• Administer the OHS/WHS and Emergency Management certification programs, including processing initial applications, assessor allocation, and maintaining application records.
• Collaborate with the Lead Assessor and assessment team to manage applications to completion.
• Act as the primary contact for certification-related enquiries.
• Support the Learning & Professional Development Manager in implementing certification programs.
• Respond to and track enquiries while proactively promoting certification opportunities to increase certified member applications
• Coordinate the Continuing Professional Development (CPD) program to ensure certified members meet ongoing requirements
• Engage with certified members to support ongoing involvement and retention
• Perform general administrative duties as required.

SKILLS, QUALIFICATIONS, AND EXPERIENCE

• Highly Organised & Detail-Oriented: Ability to manage multiple tasks, maintain accuracy, and meet deadlines efficiently.
• Strong Communication Skills: Well-developed written and verbal communication skills for engaging with diverse stakeholders.
• Customer-Focused Approach: Proactive in understanding and meeting stakeholder needs.
• Program Management Experience: Experience in program coordination or assurance administration is preferred.
• Sector Knowledge: Familiarity with membership associations and/or not-for-profits is desirable.
• Marketing & Outreach Experience: Ability to promote programs, engage potential applicants, and support membership growth.
• Technical Proficiency: Proficient in Microsoft Office Suite, with experience in digital platforms such as CRM systems (e.g., iMIS) or Learning Management Systems (LMS).
• Autonomous Work Style: Capable of working independently while contributing effectively to team goals.

WHY JOIN US?

• Flexible hybrid working
• Supportive culture
• Close access to public transport

Join us in creating a safer and healthier work environment. To enquire about this exciting opportunity, please reach out to Karen at 03 8336 1995.

APPLICATIONS
Submit your applications through SEEK, ensuring they include a cover letter, resume and responses to the basic questions provided by SEEK. Applications must address the selection criteria. Deadline for submissions is COB Friday 25 April 2025.

Be a part of our dedicated team, contributing to the well-being of workplaces across Australia.

Role Summary
The Association Membership Manager is responsible for driving membership growth, retention, and engagement. As the first point of contact for members, this role ensures a high-quality member experience while promoting the value of membership. The position requires strategic oversight of membership processes, engagement initiatives, and data-driven decision-making to support the organisation’s goals.

As part of a close-knit team, your success in this role contributes to the overall success of the organisation. We are looking for someone who takes pride in delivering a high-quality membership experience and understands the importance of team collaboration.

Key Responsibilities

• Membership Management: Oversee the entire membership lifecycle, including onboarding, engagement, and retention process and initiatives.
• Member Engagement & Communication: Develop and implement initiatives that enhance member value, including personalised communications, events, and recognition programs.
• Database & Reporting: Maintain accurate membership data, track key metrics, and generate reports to support organisational strategy.
• Program & Benefit Management: Support professional development opportunities, networking initiatives, and membership benefit programs.
• Collaboration & Support: Work closely with internal teams, branches, and industry stakeholders to align membership activities with the organisation’s objectives.

Qualifications & Skills Required

• 3-5 years of experience in membership management, customer relations, or administration.
• Strong relationship-building and communication skills.
• Proficiency in CRM and data analysis tools (Excel, Power BI, Mailchimp, SharePoint).
• Ability to manage multiple initiatives with a detail-oriented and analytical approach.
• Experience in developing and executing engagement strategies to enhance member satisfaction.

Success Metrics

• Membership growth and retention rates.
• Member satisfaction and engagement levels.
• Data accuracy and reporting efficiency.

This role is ideal for a proactive, strategic thinker with a passion for member engagement and organisational growth. The ability to hit the ground running is essential.

Key Attributes

• Strategic Thinker: Ability to drive membership growth and engagement.
• Proactive & Organised: Strong time management and attention to detail.
• Excellent Communicator: Builds strong relationships with members and stakeholders.
• Data-Driven: Comfortable using CRM systems and analytics for decision-making.
• Team-Oriented: Works collaboratively, understands that success is shared, and values contributing to a high-performing team.

Applicants for this position must have NZ residency only.

This is a Full-Time role, Monday to Friday, working from the National Office in Wellington. This is not a work from home role, and this is non-negotiable.

To be considered for this role, an interview will take place and references will be conducted. You may also be required to pass a pre-employment medical, drug and alcohol test. We will be assessing applications as they are received and reserve the right to close this advertisement early if a suitable candidate is found. We encourage interested applicants to apply as soon as possible

You can email your CV to:

- anne.smith@jobsmith.co.nz

- kayla.robinson@jobsmith.co.nz to apply.