• Hybrid office/working from home
• Full time
• 12 months fixed term (possible extension)

An exciting opportunity to join the peak body for social work in Australia!

The Australian Association of Social Workers (AASW) is seeking an experienced, energetic and inspiring Team Leader, Member Engagement and Growth to lead a team going through an exciting period of change as well as focused on delivering exceptional member experiences and growing our national membership base. You’ll be joining a team of experienced professionals committed to achieving our strategic goals and objectives on a 12-month fixed term basis (possibility for ongoing).

This is more than a Team Leader position - it’s a role where your leadership will be felt across the country. You’ll be front and centre in:

• Shaping how social workers experience their professional body,
• Influencing engagement strategy and campaigns that support the social work profession, and
• Making this role your own - there’s real scope for innovation, creativity, and initiative.

The role will focus on two key areas of People Leadership and Strategic Engagement Activity:

• Inspire, develop, and lead a team delivering results across member acquisition, engagement, and retention in line with the set OKR’s and Strategic Objectives,
• Identity and Promote staff development with coaching, training and continuous improvement, monitoring and addressing performance/conduct concerns,
• Foster strong partnerships with stakeholders and drive cross-functional collaboration across the organisation,
• Collaborate with across teams to ensure our strategic objectives are met through targeted and meaningful engagement activities,
• Deliver regular reporting on team engagement and acquisition activity (Phone Calls, Emails etc),
• Lead the development, delivery and actively participate in Member Engagement and Acquisition activity,
• Lead and oversee the end-to-end planning and delivery of impactful in-person and online events, and
• Deliver regular reporting on all engagement activities to track campaign success and return on investment.

This role is central to strengthening the AASW’s impact, visibility, and value to our 17,000+ members and the broader social work profession.

Key Selection Criteria

• Tertiary qualifications in business, communications, social sciences, or a related field.
• Demonstrated experience in leading, motivating, and developing high-performing teams to deliver strategic and operational outcomes.
• Proven success in managing membership acquisition, engagement, and retention strategies within a membership organisation or professional association.
• Strong stakeholder engagement and relationship-building skills across internal teams, members, committees, and external partners.
• Experience working within governance frameworks, including oversight of policies, compliance, and volunteer-led structures such as committees or networks.
• Exceptional planning and project management skills, including delivery of high-quality events and campaigns.
• Strong analytical and reporting capability, with a demonstrated ability to interpret data to drive performance and inform decision-making.
• High-level written and verbal communication skills, with a strong service orientation and ability to model professional standards in all interactions.
• Willingness and ability to travel interstate frequently (planned and unplanned) as a core requirement of the role.
• Understanding of or experience working within the allied health sector, particularly in relation to the social work profession and its values.

Desirable Requirements

• Experience working with or within the not-for-profit, member-based, or professional association sector.
• Knowledge of or involvement in advocacy, education, or professional development initiatives relevant to social workers.
• Familiarity with CRM systems (e.g. Salesforce), digital engagement platforms, and/or communication tools used for campaign management.
• Experience supporting governance bodies such as Boards, Committees, or working groups.

How to Apply
The AASW is committed to equal opportunities in employment and embraces diversity and inclusion in its workforce. We encourage applications from culturally and ethnically diverse communities, particularly those underrepresented in the social work profession including the Aboriginal and Torres Strait Islander communities and people with a disability. To be considered for this role, your application must include your résumé and a cover letter addressing the key selection criteria listed above.  Apply here via SEEK.

Applications close 13th of August however, we reserve the right to end the closing date early. Please direct any queries to: courtney.thompson@aasw.asn.au