AuSAE Jobs Board

Do you have a passion for rethinking how membership organisations create value, love working at the intersection of strategy, data and experience, and want to make a real impact? Come and help shape the future of primary health care nursing in Australia!

• Work with a strong, vibrant, growing team
• Lead a high-impact national transformation
• Melbourne-based hybrid role, great package

About APNA
The Australian Primary Health Care Nurses Association (APNA) is the peak professional body for the 104,000+ primary health care nurses in Australia. We are at a pivotal moment: reimagining what membership means for a diverse, evolving workforce and designing a model that is fit for the future.

This is not a traditional membership role. It is an opportunity to fundamentally reshape how a national organisation creates value, builds connection, and supports nurses across their careers.

The opportunity
We are seeking a General Manager / Head of Membership to lead the redesign and growth of APNA’s membership as a strategic asset.

This role will shift membership from a static, benefits-led offering to a dynamic, lifecycle-based system that delivers real, tangible value, driving engagement, strengthening professional identity, and supporting long-term sustainability.

You will lead one of the most important transformation initiatives in the organisation, defining what membership is, how it works, and how it grows.

What you’ll be accountable for
Redefining membership
You will own the end-to-end design of the membership model, including:

• Defining and evolving the membership value proposition
• Designing the overall membership architecture, including tiers, categories and participation models
• Creating clear pathways across career stages (e.g. student to professional to leadership)
• Ensuring membership is simple, scalable and clearly differentiated within APNA’s broader offering

Driving growth as a system
You will own the performance of membership as a complete system, including:

• Acquisition, retention, renewal and reactivation
• Lifecycle design from first engagement through to long-term loyalty
• Membership revenue, pricing strategy and sustainability
• Identifying and addressing the underlying drivers of churn and disengagement

This is not about running campaigns, it is about owning the growth model and its performance.

Transforming the member experience
You will lead the transition from a “benefits bundle” to a true member experience, including:

• Designing a lifecycle-based experience that evolves with the member over time
• Driving strong early activation and sustained engagement
• Embedding membership value into day-to-day practice
• Reducing friction and making value easy to access and understand
• Ensuring members can clearly see and feel the outcomes of membership

Bringing rigour to membership as an asset
You will introduce discipline and clarity into how membership is understood and managed, including:

• Defining key performance metrics (e.g. lifetime value, acquisition cost, churn, engagement)
• Developing a clear narrative of membership health for Executive and Board
• Using data and insight to inform strategic decisions
• Moving the organisation from reporting to decision-making

Integrating membership across the organisation
You will act as the central integrator of membership across APNA, including:

• Partnering with Marketing & Communications on positioning and acquisition
• Working with Education to align pathways and product design
• Ensuring Programs and Advocacy reflect and reinforce membership value
• Embedding membership within systems, CRM and operational processes

You will define what needs to be achieved for members, with teams across the organisation delivering how.

Expanding membership beyond the individual
You will continue to extend membership into a broader participation ecosystem, including:

• Evolving corporate and employer-linked membership models
• Building partnerships with PHNs, employers and sector organisations
• Creating pathways from programs, events and communities into membership
• Exploring new participation models that expand reach and relevance

Leading influence and alignment
You will embed a membership mindset across the organisation, including:

• Shaping Executive and Board discussions on membership strategy
• Influencing investment and resource allocation decisions
• Building organisation-wide clarity on the role and value of membership
• Aligning strategy, delivery and culture around member value

What we’re looking for
We are looking for a strategic leader who can operate at both conceptual and operational levels.

You will likely bring:

• Experience leading complex transformation (membership, product, customer experience or similar)
• Strong commercial and analytical capability (growth models, pricing, metrics)
• A systems mindset, able to connect strategy, experience, operations and performance
• The ability to influence across functions
• A good working knowledge of how AI can help bring efficiencies and expand horizons, while ensuring governance guardrails are adhered to
• Experience working in or with professional services, associations, health or education sectors (desirable, not essential)

Most importantly, you will be comfortable with ambiguity and excited by the opportunity to build something fundamentally new.

This role will initially report to the Chief Commercial Officer to finalise the refreshed membership strategy, before a likely move to become General Manager Membership

Why this role matters
This is a rare opportunity to redefine membership at a national level, moving beyond incremental improvement to true transformation.

You will shape how thousands of nurses connect, grow and experience their profession, and help position APNA for the future.

What we offer

• Generous salary packaging, annual leave loading and an extra gift day of leave over Christmas
• Minimum 1 day a week in the Melbourne CBD office
• Opportunities for professional growth and development
• Be part of a fun, supportive and growing team
• Play a key role in making a difference in Australia’s health care sector.

APNA’s mission and values
APNA's mission is to improve the health of Australians through the delivery of quality evidence-based care by a bold and vibrant primary health care nursing workforce. This role is vital to helping APNA succeed in its mission.

• Better Together – We are passionate and collaborative, fostering an environment where diversity is valued, and all voices are heard.
• Positive Disruptor – We are community-minded champions of change, innately curious and always open to innovation and ideas of the future.
• Pursue Excellence – We are evidence-based in our approach and hold our stakeholders and each other accountable as we strive for the highest standards of excellence.

How to apply
When submitting your application via SEEK, please submit a cover letter, CV and answer the pre-screening questions.

We're looking forward to receiving your application.

www.apna.asn.au

About the role
The Membership Coordinator is responsible for coordinating the delivery of membership strategy initiatives that strengthen membership growth, retention, engagement and value across Local Government Professionals Australia, NSW. The role focuses on membership lifecycle management, CRM insights, member analytics, relationship engagement, member programs and recognition initiatives, contributing to the Association's strategic objective of building a connected and thriving professional community across local government.

Key responsibilities

• Coordinate the membership lifecycle through onboarding, renewal, retention, re-engagement and progression pathways.
• Coordinate member engagement and communications that promote membership benefits, participation opportunities, recognition and member value.
• Maintain and leverage CRM and membership data to support segmentation, relationship management, engagement planning and continuous improvement.
• Monitor and report on membership performance, providing insights into growth, renewal, retention, participation and member value.
• Build and strengthen relationships with members, identifying opportunities to increase engagement and participation in Association programs and networks.
• Provide high-quality member support and work collaboratively across the organisation to deliver membership strategy initiatives and enhance the overall member experience.

About you

• Experience in membership, stakeholder engagement, customer service or coordination roles, with a strong focus on relationship management and member value.
• Demonstrated ability to use CRM and database systems to maintain accurate records, generate reports and support engagement initiatives. Use of iMIS highly regarded.
• Excellent communication and interpersonal skills, with the ability to deliver high-quality member support and prepare clear, professional correspondence.
• Strong organisational skills, attention to detail and the ability to manage multiple priorities across member engagement, lifecycle activities and reporting.
• Demonstrated initiative, problem-solving capability and a commitment to continuous improvement, service excellence and enhancing member outcomes.
• Ability to work collaboratively across teams to deliver membership initiatives and improve the overall member experience, with local government experience being highly regarded.

About us
Local Government Professionals Australia, NSW is the peak body representing professionals within local government. We are committed to maintaining high professional and ethical standards throughout the sector and ensuring that our members are at the forefront of change, innovation, good practice and continuous improvement. We provide advocacy, leadership, professional development and support to our members.

Apply via SEEK here.

Marketing Manager - NFP 
Australian Institute of Building Surveyors (AIBS)
$120-130k plus Super (pro rata)
Mat Leave Cover, September 2026 to July 2027
9-day fortnight
Hybrid, WFO & WFH
Gordon, Sydney, 2072
  
About the Company
Revise Recruitment has partnered with the Australian Institute of Building Surveyors (AIBS) to recruit a Marketing Manager to cover a maternity leave period of 10 Months.
  
AIBS is the national peak body representing building surveying professionals across Australia. AIBS sets professional standards, accredits building surveyors and advocates on behalf of the profession nationally. Through this work, AIBS helps ensure the highest levels of competence and integrity across the profession, giving governments, industry and the community confidence in the work building surveyors perform.
  
Joining AIBS means becoming part of a collaborative, purpose-driven team where you'll have the opportunity to strengthen the organisation's profile, engage members and help shape the future of the profession.
  
About the Role
Reporting to the CEO and working as part of the Executive Leadership Team, you'll lead the marketing function, driving strategies that strengthen the brand, grow membership, increase engagement and support revenue.
  
This is a broad, standalone role combining strategy with hands-on delivery. You'll manage campaigns, digital marketing, website content, communications, events, publications and member engagement initiatives while working closely with internal stakeholders and external suppliers.
  
About the Person
You're a confident, hands-on marketing professional who enjoys owning your work and making things happen.
  
You combine strategic thinking with strong execution, thrive in smaller organisations and build trusted relationships with stakeholders. Experience in a membership organisation, association or not-for-profit environment will be highly regarded.
  
Duties

• Develop and deliver the marketing strategy
• Lead integrated campaigns across digital and traditional channels
• Manage the website, email marketing and social media
• Produce marketing content, publications and member communications
• Drive event and education marketing
• Develop member engagement and marketing automation initiatives
• Monitor campaign performance and manage external agencies

Skills & Experience

• Proven experience in a senior marketing role
• Strong digital marketing and communications experience
• Website and CMS experience
• Excellent copywriting and stakeholder management skills
• Ability to manage multiple projects independently
• Membership, association or NFP experience highly regarded

Apply
If you're looking for a flexible leadership role where you can own the marketing function and make a genuine impact, APPLY NOW.

Revise Recruitment embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.

About Us
Caravan Industry Victoria (CIV) is the peak industry association representing and supporting Victoria’s caravan and recreational vehicle sector.

We connect and support businesses across manufacturing, retail, servicing, tourism, training and events. CIV advocates for industry needs, promotes best practice and delivers programs, services and initiatives that strengthen our members and the broader industry.

About the Opportunity
This is a rare opportunity to join a respected industry association supporting one of Victoria’s most diverse lifestyle and tourism sectors.

CIV is entering its next stage of growth and maturity, and we are seeking a practical, relationship-focused Membership Manager to lead our member services, industry programs and member support functions.

The role will:

• Lead member onboarding, engagement, retention and service delivery.
• Coordinate key industry programs, including RV Masters and relevant accreditation and certification activities.
• Oversee member-facing training and technical and compliance support delivered through external providers and contractors.
• Lead and develop a small membership team.
• Strengthen service standards, systems, records, reporting and follow-through.
• Work collaboratively with Sales, Marketing, Events and Tourism & Lifestyle to ensure member needs and opportunities are understood and acted upon.

Key Responsibilities

• Deliver a consistent, high-value membership experience across onboarding, renewals, retention, enquiries, benefits and ongoing member support.
• Manage CIV’s member programs, including RV Masters and relevant accreditation and certification activities, ensuring requirements, documentation, renewals and communications remain current.
• Coordinate training, technical and compliance support delivered through external providers, ensuring services are clearly briefed, monitored, reviewed and followed through.
• Build strong relationships with current and prospective members and develop a sound understanding of their businesses, challenges and opportunities.
• Identify member needs, service improvements, retention risks and opportunities to increase participation in CIV programs, events, training and services.
• Identify and record qualified membership and service leads in the CRM and work with the sales team to support conversion and commercial growth.
• Lead and develop the Membership Services team by setting clear priorities, responsibilities, performance expectations and accountability standards.
• Collaborate with Marketing, Sales, Events, Tourism & Lifestyle and external providers to coordinate member communications, campaigns and service delivery.
• Monitor and report on membership growth, retention, engagement, program participation, member feedback, contractor performance, risks and opportunities.
• Ensure member records, resources, processes and program materials are accurate, approved, well maintained and accessible.
• Identify and escalate significant service, compliance, safety, quality or reputational risks to the General Manager.

About You
You are a relationship-focused membership professional who combines strong service delivery with commercial awareness, sound judgement and practical leadership.

You will bring:

• Experience in membership, member services, customer success, association management, account management, industry programs or a related stakeholder-focused environment.
• A demonstrated ability to improve member or customer experience, engagement, retention and service delivery.
• Experience coordinating programs, external providers, contractors, training, accreditation, certification or compliance-related services.
• Strong relationship-building skills and the confidence to engage with members, prospective members, contractors and industry stakeholders.
• Commercial awareness and the ability to identify opportunities, promote services and support lead conversion.
• Experience leading and developing a small team, setting expectations, reviewing performance and building a constructive and accountable culture.
• Strong organisational, CRM, reporting, process and administrative capabilities.
• Excellent attention to detail and the ability to manage competing priorities through to completion.
• Clear written and verbal communication skills, including the ability to prepare briefs, reports and member communications.
• A collaborative working style and the ability to coordinate effectively across internal teams and external providers.
• Sound judgement and the ability to identify and escalate service, compliance, safety or reputational risks appropriately.

Experience within a membership organisation, industry association, training environment, accreditation program or regulated industry will be highly regarded.

How to Apply
Please submit via SEEK:

• Your current CV.
• A cover letter of no more than two pages.
• Your salary expectations.
• Your current notice period or earliest available commencement date.

Your cover letter should briefly outline your interest in the role and Caravan Industry Victoria and provide examples addressing the following key selection criteria:

1. Member value and retention – Your experience improving member or customer engagement, retention or service delivery.
2. Program and contractor management – Your experience coordinating programs, external providers, accreditation, certification, training or contractor-delivered services.
3. Commercial and relationship-led growth – Your ability to build trusted relationships, identify opportunities, promote services and support lead conversion.
4. Team leadership and accountability – Your experience leading a small team, setting expectations, reviewing work and building a constructive and accountable culture.
5. Cross-functional coordination – Your ability to work effectively across internal teams, shared resources and external stakeholders through clear planning, communication and follow-through.