AuSAE Jobs Board

About the role
Community Work Australia is seeking a highly organised Assessment Support Officer to provide high-level administrative support to a busy assessment service. You'll be a key contact for assessment applicants and other stakeholders, helping guide them through processes while maintaining exceptional service standards. Success in this role requires excellent communication skills, strong attention to detail, and the ability to work proactively in a fast-paced environment, both independently and as part of a team.

Key responsibilities

• Communicate with skills assessment applicants, agents, CWA members, and other stakeholders by phone and email.
• Respond to general and assessment enquiries professionally and efficiently.
• Support general assessment administration such as priority requests, withdrawals and refunds.
• Update and maintain applicant and other stakeholder records and databases.
• Undertake thorough document checking of assessment application documents.
• Engage with management in identifying and addressing opportunities for continuously improving the day-to-day functioning assessment services.
• Monitor and improve website content and resources to ensure information is relevant, up-to-date and easily understood.
• Support the Manager of Assessment Services with data reporting, compliance activities, and ad-hoc project support.

About you

• Demonstrated experience in administrative roles with customer engagement.
• A relevant qualification in business administration or a related field (desirable).
• Strong multitasking skills, with the ability to manage competing priorities in a fast-paced environment.
• Customer-focused and proactive, always willing to go the extra mile to ensure a positive experience.
• Quick to learn and adaptable, able to navigate change and pick up new systems or processes efficiently.
• Excellent communication skills, both written and verbal, with a high level of professionalism and interpersonal ability.
• Knowledge of or experience in intercultural communication or with CALD communities.
• Team-oriented but capable of working independently, showing initiative and ownership of tasks.
• Proficiency in MS Office (Word, Excel, Outlook) and comfortable using databases or cloud-based tools.
• Experience using Microsoft Dynamics (desirable).

About us
Community Work Australia is the peak body for the community work profession, striving to bring about a fair and just society by elevating the professional and ethical practice of community workers. As a national not-for-profit, we set benchmarks for exemplary practice through practitioner support, educational standards, skilled migration assessments, industry advocacy, and more. Through Community Work Australia's leadership, community work practitioners are better placed to help bring about an inclusive and equitable Australia. Community Work Australia is also a skills assessing authority for the Department of Home Affairs.

Benefits

• Competitive salary.
• Collaborative and supportive team.
• Flexible work arrangements and central office location: join us in the CBD for part of the week and work from home the rest. We understand the need for work-life balance and allow staff to manage their own hours.
• Additional paid leave between Christmas and New Year.
• A friendly and supportive work environment with professional development opportunities.
• An opportunity to contribute to a meaningful mission of fostering inclusivity, equity and resilience in Australian communities.

Please email your resume and cover directly to info@communitywork.org.au by August 28th, 2026

• 12-month fixed-term contract
• Work from home four days per week
• Manage sponsorship and events portfolio for a multidisciplinary health professional association
• $75K for 4 day work week (0.8 FTE) + super + fringe benefits
• 21 September start (or as negotiated)

About the role
This is a fast-paced role suited to an experienced professional who enjoys variety, thrives under pressure, and can confidently manage multiple priorities simultaneously. Working closely with the CEO as part of a small, high-performing virtual team, you'll lead the delivery of the ASA's sponsorship, marketing and events portfolio. No two days are the same. You may be negotiating sponsorship opportunities, coordinating conference logistics, developing marketing campaigns, and managing webinar delivery all within the same week.

Success in this role requires demonstrated experience across event management, sponsorship and commercial partnerships, marketing and communications, together with exceptional organisational skills and the ability to manage competing deadlines while maintaining outstanding attention to detail.

Key responsibilities

• Developing and managing sponsorship and commercial partnership opportunities
• Building and maintaining strong relationships with sponsors, exhibitors and key stakeholders
• Planning, delivering and evaluating conferences, webinars and educational events
• Preparing and monitoring event budgets
• Supporting committees and volunteers to develop engaging educational content
• Developing and implementing marketing campaigns across email, social media and digital channels
• Writing promotional copy and event communications
• Setting up registration pages and event processes within iMIS and the Learning Management System
• Training presenters and hosting webinars and virtual events
• Working closely with the Association's professional conference organiser to deliver the annual scientific conference

About you

• Degree qualification in a relevant discipline
• Minimum of five years' experience in sponsorship, events, marketing or a related role
• Demonstrated experience delivering successful conferences, events and webinars
• Proven experience developing sponsorship and commercial partnerships
• Strong marketing, communications and copywriting skills
• Excellent project management and organisational skills
• Ability to manage multiple projects simultaneously while meeting tight deadlines
• Excellent digital skills and confidence using event platforms and online learning platforms
• Outstanding interpersonal and stakeholder management skills, with experience working collaboratively with volunteers, sponsors, suppliers and external partners
• Ability to work independently while contributing positively to a small virtual team.

About us
The Australasian Sleep Association (sleep.org.au) is the peak professional body for health professionals working in sleep medicine and sleep science across Australasia. We support our members through education, advocacy, professional development and the delivery of high-quality conferences and events.

For more information or a copy of the position description, contact the CEO, Marcia Balzer at ceo@sleep.org.au. Apply via SEEK here. No agencies please.

Marketing Manager - NFP 
Australian Institute of Building Surveyors (AIBS)
$120-130k plus Super (pro rata)
Mat Leave Cover, September 2026 to July 2027
9-day fortnight
Hybrid, WFO & WFH
Gordon, Sydney, 2072
  
About the Company
Revise Recruitment has partnered with the Australian Institute of Building Surveyors (AIBS) to recruit a Marketing Manager to cover a maternity leave period of 10 Months.
  
AIBS is the national peak body representing building surveying professionals across Australia. AIBS sets professional standards, accredits building surveyors and advocates on behalf of the profession nationally. Through this work, AIBS helps ensure the highest levels of competence and integrity across the profession, giving governments, industry and the community confidence in the work building surveyors perform.
  
Joining AIBS means becoming part of a collaborative, purpose-driven team where you'll have the opportunity to strengthen the organisation's profile, engage members and help shape the future of the profession.
  
About the Role
Reporting to the CEO and working as part of the Executive Leadership Team, you'll lead the marketing function, driving strategies that strengthen the brand, grow membership, increase engagement and support revenue.
  
This is a broad, standalone role combining strategy with hands-on delivery. You'll manage campaigns, digital marketing, website content, communications, events, publications and member engagement initiatives while working closely with internal stakeholders and external suppliers.
  
About the Person
You're a confident, hands-on marketing professional who enjoys owning your work and making things happen.
  
You combine strategic thinking with strong execution, thrive in smaller organisations and build trusted relationships with stakeholders. Experience in a membership organisation, association or not-for-profit environment will be highly regarded.
  
Duties

• Develop and deliver the marketing strategy
• Lead integrated campaigns across digital and traditional channels
• Manage the website, email marketing and social media
• Produce marketing content, publications and member communications
• Drive event and education marketing
• Develop member engagement and marketing automation initiatives
• Monitor campaign performance and manage external agencies

Skills & Experience

• Proven experience in a senior marketing role
• Strong digital marketing and communications experience
• Website and CMS experience
• Excellent copywriting and stakeholder management skills
• Ability to manage multiple projects independently
• Membership, association or NFP experience highly regarded

Apply
If you're looking for a flexible leadership role where you can own the marketing function and make a genuine impact, APPLY NOW.

Revise Recruitment embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.

About Us
Caravan Industry Victoria (CIV) is the peak industry association representing and supporting Victoria’s caravan and recreational vehicle sector.

We connect and support businesses across manufacturing, retail, servicing, tourism, training and events. CIV advocates for industry needs, promotes best practice and delivers programs, services and initiatives that strengthen our members and the broader industry.

About the Opportunity
This is a rare opportunity to join a respected industry association supporting one of Victoria’s most diverse lifestyle and tourism sectors.

CIV is entering its next stage of growth and maturity, and we are seeking a practical, relationship-focused Membership Manager to lead our member services, industry programs and member support functions.

The role will:

• Lead member onboarding, engagement, retention and service delivery.
• Coordinate key industry programs, including RV Masters and relevant accreditation and certification activities.
• Oversee member-facing training and technical and compliance support delivered through external providers and contractors.
• Lead and develop a small membership team.
• Strengthen service standards, systems, records, reporting and follow-through.
• Work collaboratively with Sales, Marketing, Events and Tourism & Lifestyle to ensure member needs and opportunities are understood and acted upon.

Key Responsibilities

• Deliver a consistent, high-value membership experience across onboarding, renewals, retention, enquiries, benefits and ongoing member support.
• Manage CIV’s member programs, including RV Masters and relevant accreditation and certification activities, ensuring requirements, documentation, renewals and communications remain current.
• Coordinate training, technical and compliance support delivered through external providers, ensuring services are clearly briefed, monitored, reviewed and followed through.
• Build strong relationships with current and prospective members and develop a sound understanding of their businesses, challenges and opportunities.
• Identify member needs, service improvements, retention risks and opportunities to increase participation in CIV programs, events, training and services.
• Identify and record qualified membership and service leads in the CRM and work with the sales team to support conversion and commercial growth.
• Lead and develop the Membership Services team by setting clear priorities, responsibilities, performance expectations and accountability standards.
• Collaborate with Marketing, Sales, Events, Tourism & Lifestyle and external providers to coordinate member communications, campaigns and service delivery.
• Monitor and report on membership growth, retention, engagement, program participation, member feedback, contractor performance, risks and opportunities.
• Ensure member records, resources, processes and program materials are accurate, approved, well maintained and accessible.
• Identify and escalate significant service, compliance, safety, quality or reputational risks to the General Manager.

About You
You are a relationship-focused membership professional who combines strong service delivery with commercial awareness, sound judgement and practical leadership.

You will bring:

• Experience in membership, member services, customer success, association management, account management, industry programs or a related stakeholder-focused environment.
• A demonstrated ability to improve member or customer experience, engagement, retention and service delivery.
• Experience coordinating programs, external providers, contractors, training, accreditation, certification or compliance-related services.
• Strong relationship-building skills and the confidence to engage with members, prospective members, contractors and industry stakeholders.
• Commercial awareness and the ability to identify opportunities, promote services and support lead conversion.
• Experience leading and developing a small team, setting expectations, reviewing performance and building a constructive and accountable culture.
• Strong organisational, CRM, reporting, process and administrative capabilities.
• Excellent attention to detail and the ability to manage competing priorities through to completion.
• Clear written and verbal communication skills, including the ability to prepare briefs, reports and member communications.
• A collaborative working style and the ability to coordinate effectively across internal teams and external providers.
• Sound judgement and the ability to identify and escalate service, compliance, safety or reputational risks appropriately.

Experience within a membership organisation, industry association, training environment, accreditation program or regulated industry will be highly regarded.

How to Apply
Please submit via SEEK:

• Your current CV.
• A cover letter of no more than two pages.
• Your salary expectations.
• Your current notice period or earliest available commencement date.

Your cover letter should briefly outline your interest in the role and Caravan Industry Victoria and provide examples addressing the following key selection criteria:

1. Member value and retention – Your experience improving member or customer engagement, retention or service delivery.
2. Program and contractor management – Your experience coordinating programs, external providers, accreditation, certification, training or contractor-delivered services.
3. Commercial and relationship-led growth – Your ability to build trusted relationships, identify opportunities, promote services and support lead conversion.
4. Team leadership and accountability – Your experience leading a small team, setting expectations, reviewing work and building a constructive and accountable culture.
5. Cross-functional coordination – Your ability to work effectively across internal teams, shared resources and external stakeholders through clear planning, communication and follow-through.

• High performing, collaborative team
• Leverage data and digital strategy to drive growth|
• Expand into international markets

AusIMM is the peak body for professionals in the resources industry, proudly named the 2024 Association of the Year. We deliver world class professional development, global networking and an outstanding membership program to support the careers of members and industry professionals in the resources sector.

About the role
Help to drive the digital marketing strategy for AusIMM’s expanding portfolio of online courses. Generate and nurture leads, optimise customer journeys and drive enrolment growth across national and international markets.

As the Digital Marketing Specialist, you will:

• Lead end-to-end planning and delivery of integrated marketing campaigns for online courses, ensuring targets are met
• Develop compelling campaign positioning, messaging frameworks and creative direction
• Deliver multi-channel campaigns across digital, email, social, web and paid channels, including content curation and asset development
• Drive lead generation and conversion strategies across key international markets
• Optimise the full marketing and enrolment funnel, including audience segmentation, messaging and nurture journeys
• Analyse campaign and digital performance data to generate insights, optimise performance and maximise ROI

About you
You are a dynamic marketing professional with a proven ability to create and execute impactful digital marketing campaigns. Combining creative flair with meticulous planning, you craft content that captivates and engages audiences. Your success is driven by a commitment to using data-driven insights to refine strategies and achieve outstanding results.

With exceptional organisational and interpersonal skills, you excel at managing competing priorities and fostering a collaborative environment. You lead by example, and help to support your team while building strong, productive relationships with both internal and external stakeholders.

Skills and experience:

• Tertiary qualification in marketing, communications or related discipline, with 4+ years’ relevant experience
• Proven success delivering integrated, multi-channel marketing campaigns with measurable results
• Strong content and communication skills, with the ability to tailor messaging to diverse audiences
• Hands-on experience across digital channels, including websites, social media and experience managing paid advertising campaigns across platforms such as Meta, LinkedIn and Google
• Data-driven approach, with strong analytical skills to interpret performance and optimise results

Why join us?

• Work with a team of passionate professionals driving real impact.
• Be part of an award-winning association recognised for excellence.
• Enjoy a collaborative and supportive workplace culture.
• Benefit from flexible work arrangements and professional development opportunities
• Partner discounts

How to apply
Apply now via SEEK for this fantastic opportunity by submitting your cover letter and current resume. We strongly encourage you to visit our website to find out more about us and what we do: www.ausimm.com

AusIMM is committed to an equal, diverse and inclusive workplace. We encourage applications from people of all ages, ethnicities, nationalities, identities, and cultures including those living with disabilities, Aboriginal and Torres Strait Islander peoples, LGBTQI+ community.

Applications are open to those with full working rights in Australia. Please note that only shortlisted candidates will be contacted.

• Join Australia’s 2024 Association of the Year
• Drive industry engagement and grow partnerships
• Adelaide based remote role

AusIMM is the peak body for professionals in the resources industry, proudly named the 2024 Association of the Year. We deliver world class professional development, global networking and an outstanding membership program to support the careers of members and industry professionals in the resources sector.

About the role:
The Industry Relationships and Partnerships Manager is AusIMM's primary representative within South Australia and is responsible for strengthening the organisation's presence, influence and commercial partnerships across the state. Acting as the key local contact for government, industry, members, volunteers, universities and strategic partners, the role works to grow AusIMM's reach, reputation and impact throughout the resources sector.

The position combines stakeholder engagement, government relations, partnership development and revenue generation responsibilities. Through building trusted relationships with key decision-makers and identifying opportunities for collaboration, the role will support AusIMM's advocacy priorities, strengthen member engagement and deliver sustainable partnership revenue growth.

Working closely with internal teams and volunteer leaders, this role will identify opportunities to enhance AusIMM's profile, advance strategic initiatives and support the continued growth of the organisation within South Australia

Key responsibilities and activities include:
Industry Engagement & Representation

• Serve as AusIMM's primary representative and ambassador across South Australia.
• Build and maintain relationships with government, industry, universities and key stakeholders.
• Strengthen engagement with members, branches, communities of interest and volunteers.
• Represent AusIMM at industry events, forums and stakeholder meetings.

Member Growth & Organisational Influence

• Promote participation in AusIMM membership, programs, events and initiatives.
• Support volunteer leaders to deliver high-quality member engagement activities.
• Identify opportunities to increase influence across workforce, skills and industry development discussions.

Strategic Partnerships & Commercial Development

• Develop a strong pipeline of partnership, sponsorship and market development opportunities.
• Secure and grow strategic partnerships that support organisational objectives and revenue targets.
• Lead partnership proposals, negotiations and relationship management activities.

About You:
You will be joining an enthusiastic, friendly, and hard-working team within a business that welcomes your ideas and supports your career.

Essential

• Significant experience in stakeholder engagement, business development, partnerships or government relations.
• Strong commercial acumen and experience achieving revenue or business development targets.
• Excellent communication, presentation, facilitation, negotiation and influencing skills.
• Strong networking and relationship management capabilities.
• Experience working autonomously and representing an organisation externally.
• Strong written communication and proposal development skills.
• Ability to manage multiple priorities and work across complex stakeholder environments

Highly Regarded

• Experience within mining, resources, energy or a related technical industry.
• Experience working with government stakeholders.
• Experience within a professional association, membership organisation or not-for-profit.
• Relevant tertiary qualifications in business, communications, public policy, marketing or related disciplines.

About Us:
We’re passionate about our commitment to build and accelerate the careers of people working in all aspects of the mining industry, and that same commitment extends to our employees. Here’s a snapshot of what we currently offer:

• Flexible working arrangements
• Learning and development opportunities
• Partner discounts
• Gifted annual leave over the Christmas/New Year period
• Wellness initiatives, including a comprehensive Employee Assistance Program

How to Apply:
Apply now via SEEK for this fantastic opportunity by submitting your cover letter and current resume. We strongly encourage you to visit our website to find out more about us and what we do: www.ausimm.com

AusIMM is committed to an equal, diverse and inclusive workplace. We encourage applications from people of all ages, ethnicities, nationalities, identities, and cultures including those living with disabilities, Aboriginal and Torres Strait Islander peoples, LGBTQI+ community.

Applications are open to those with full working rights in Australia. Please note that only shortlisted candidates will be contacted.

This exciting role will help shape communications on major policy and advocacy issues, support the release of industry research, and deliver high quality communications to a national peak body membership base of more than 240-member organisation across Australia and New Zealand.

We are looking for a skilled and proactive Communications Manager to drive high-impact communications that support the achievement of our strategic priorities by planning, creating and distributing high quality content that advances our advocacy and policy agenda and keeps our members informed of key industry developments and activities.

Reporting to the Head of Communications and collaborating closely with teams across the organisation, you will lead communications campaigns that bring our advocacy priorities and plan to life. Through compelling newsletters, social media content, publications, member communications and copywriting, you will create content that informs, influences, and inspires.

You bring:

• Demonstrated experience in communications, public affairs, or a related field.
• Exceptional writing, editing, and storytelling skills.
• The ability to quickly understand complex policy and industry issues.
• Confidence creating content across multiple channels and audiences.
• Strong organisational skills and the ability to drive and manage competing priorities.
• A collaborative approach, high levels of accountability, and a naturally curious mindset.

You will be equally comfortable developing strategic campaigns, writing social media posts, producing newsletters, and collaborating with stakeholders across the organisation to deliver outstanding communications.

Key responsibilities

• Lead communications campaigns that support the ARA's advocacy and policy priorities.
• Develop engaging fortnightly and monthly e-newsletters.
• Create compelling content across digital, social, and traditional communication channels.
• Deliver timely and relevant communications to ARA members.
• Produce high-quality copy for publications, campaigns, reports, and stakeholder communications.
• Maintain communication channels and ensure content aligns with the ARA brand.
• Support the promotion of industry research, events, and key initiatives.

About the Australasian Railway Association
The Australasian Railway Association (ARA) is the peak body for the rail industry in Australia and New Zealand, representing more than 240 member organisations.

Our members span the full rail ecosystem, including:

• Passenger and freight operators that keep essential services moving.
• Track owners, managers and contractors that build and maintain safe, efficient rail networks.
• Suppliers, manufacturers and consultants driving innovation, productivity, and growth across the industry.

With a growing national workforce, the ARA operates from its Canberra head office and has team members working remotely across Australia.

This is a Sydney-based, work-from-home role, with the ARA’s head office located in Canberra.

Employee benefits

• Additional leave – extra annual leave days provided over Christmas to contribute to the Christmas leave shutdown. Usually approx. 2-4 days with a few additional days required from each team members’ leave balance.
• Mobile phone allowance of up to $55/month (we simply ask to sight your current mobile phone bill)
• Confidential Employee Assistance Program for you and your immediate family members to use (six confidential counselling sessions/year provided)

This role reports to the Head of Communications, who is based in Sydney. The other team members are based in our head office in Canberra.

To apply, please submit:

• An up-to-date CV/resume; and
• A cover letter (maximum two pages) outlining your suitability for the role and demonstrating how your skills and experience align with the key requirements.

Please submit your application – CV and cover letter to: employment@ara.net.au by COB Tuesday 11 August 2026.

Location:  Melbourne CBD
Reports to:  General Manager, Marketing and Communications
Position Type:  Part Time 0.8 FTE
Applications close: 5pm Tuesday 11 August 2026

Position Overview
The Australasian Sonographers Association (ASA) is seeking a Marketing and Communications Coordinator to join our team on a short-term (expected to be 10 weeks), part-time basis. This role is pivotal to the successful delivery and management of our marketing and communications initiatives. In this parental leave opportunity, you will have a crucial role in advancing the Association's mission to support sonography professional excellence across Australasia.

Working collaboratively with internal teams, the role will contribute to the design, development, and implementation of marketing and communications plans. The successful candidate will create and publish content for social channels, our website, and through edms. The successful candidate will coordinate assigned components of projects to ensure progress against agreed timelines.

Key Result areas

• Develop and implement marketing and communications actions plans
• Produce and publish content for social channels, website and newsletters
• Create collateral and assets to support events, partnerships and other activities
• Assist in developing project timelines and monitor progress against key project milestones
• Track and report on progress against deliverables
• Maintain accurate and up-to-date project documentation
• Work effectively with internal ASA teams to ensure appropriate, consistent and timely marketing and communications support
• Contribute to a collaborative working environment and share knowledge across team.
• Support the General Manager, Marketing and Communications as require
• Undertake additional duties as required, consistent with the scope of the role

Qualifications and Experience
Essential:

• A tertiary degree in marketing or communications
• Minimum 5 years' experience in marketing and communications
• Exceptional verbal and written communications skills for web and other digital touchpoints
• Experience in developing, implementing and evaluating communications plans and marketing activities
• Experience developing social media strategy and running social media campaigns
• Experience in email marketing including design, managing subscriber lists, A/B testing and journeys
• Experience evaluating data and analytics to provide feedback on website visitation, engagement and other metrics
• Knowledge and experience using Canva, MS Suite as well as experience and understanding of web management i.e. CMS and CRMs
• Strong organisational skills with strong attention to detail, and the ability to prioritise and control workload
• A team player who is self-motivated with a positive ‘can-do’ attitude

About us
The Australasian Sonographers Association is a professional organisation dedicated to advancing sonography practice and education across Australasia. We are committed to supporting our members through high-quality educational programmes, professional development opportunities and advocacy within the healthcare sector. Our mission is to promote excellence in sonography and to ensure that sonographers have access to ongoing learning and development opportunities that enhance their clinical practice and career progression. We value collaboration, innovation and a commitment to excellence in everything we do.

What we offer
We offer a flexible, supportive and collaborative work environment where your contributions are valued and recognised. We provide the chance to work with a passionate team committed to advancing sonography education. You will have the opportunity to make a meaningful impact on the professional development of sonographers across Australasia whilst working in a role that aligns with your organisational and professional interests.

How to apply
If you are interested in joining the Australasian Sonographers Association on a short-term basis as a Marketing and Communications Coordinator, please submit your CV and a cover letter outlining your relevant experience and why you are interested in this role. Apply now via SEEK.

Applicants must have the permanent, unrestricted right to work in Australia at the time of application.

Resource Industry Network is looking for a proactive, organised and friendly Business Support Officer to join our Mackay team.

This is a varied, hands-on role for someone who enjoys being an all-rounder. One day you might be supporting an industry event, and the next you could be preparing a newsletter, assisting a member, updating records or processing a Maritime Security Identification Card (MSIC) application.

You do not need previous mining or METS experience. We are looking for someone who is curious, willing to learn and interested in supporting the businesses and people that drive our region’s resource sector.

About Resource Industry Network
Resource Industry Network, or RIN, is a not-for-profit industry association representing businesses across the Mackay, Isaac and Whitsunday mining, resources and METS sectors.

We work to connect, develop and promote our region’s resource industry and supply chain through events, advocacy, communications, member support and opportunities to build valuable industry relationships.

You will join a small, dynamic and supportive team that works hard, enjoys what we do and pitches in when things get busy.

About the Role
The Business Support Officer helps keep RIN’s day-to-day operations running smoothly across administration, member support, events, MSIC processing and basic marketing and communications.

The role would suit someone who enjoys variety, likes working with people and takes pride in getting the details right.

Key Responsibilities

• Provide general administrative support, including phone and email enquiries, filing, data entry, document preparation and office coordination.
• Assist with member services, database updates, record keeping and day-to-day operational tasks.
• Prepare and process Maritime Security Identification Card applications accurately and in line with required procedures.
• Support the planning and delivery of RIN events, including registrations, attendee lists, supplier coordination, event materials and follow-up.
• Assist with communications and marketing tasks, including short updates, newsletters, event information, simple promotional materials and social media scheduling.
• Work with the team to provide professional, timely and helpful support to members, partners and stakeholders.
• Pitch in across the organisation when needed - this is a true all-rounder role.

About You
You are friendly, reliable and organised, with strong attention to detail and a willingness to get involved.

You enjoy working with people, feel comfortable learning new systems and can manage several priorities without losing track of the details.

Skills and Experience

• Previous experience in administration, business support, reception, customer service, events or a similar role.
• Strong written and verbal communication skills.
• Good organisation and time-management skills.
• Strong attention to detail, particularly when working with applications and records.
• Confidence using Microsoft 365 and other digital platforms.
• A positive, proactive and solutions-focused approach.
• The ability to work independently and as part of a small team.

Experience with Canva, CRM systems, email marketing platforms, social media scheduling tools or accounting software would be well regarded but is not essential.

Additional Requirements

• Applicants must be eligible to work in Australia.
• Applicants must be eligible to obtain and maintain an MSIC card.
• Some early morning or evening event support may be required from time to time.

What We Offer

• A varied role where no two days are exactly the same.
• Exposure to the mining, resources and METS industries.
• Experience across administration, events, communications and member engagement.
• A fun, dynamic and supportive team environment.
• The opportunity to contribute to a respected regional industry organisation.

Not Sure You Tick Every Box?
Some parts of the role may be a great fit, while others may be new to you. That is okay.

If the role interests you and you bring the right attitude, transferable skills and willingness to learn, we encourage you to apply or get in touch for a conversation.

How to Apply
Please email your resume and a brief cover letter outlining your relevant experience and why you would be a great addition to the RIN team to dean@rin.org.au by Monday, 17 August 2026.

We’re a national team with a people-first mindset – and we’re growing.

About the business
The Finance Brokers Association of Australasia (FBAA) is the leading professional body representing finance brokers across the country. With a rapidly growing membership exceeding 14,000, we are committed to driving industry leadership, advocacy and professional development.

We are looking for a seasoned Chief Membership & Experience Officer who's ready to step into a genuinely influential senior leadership role.

About the role
Reporting directly to the CEO, the Chief Membership & Experience Officer is accountable for shaping, elevating, and delivering the end to end experience of FBAA’s 14,000+ members. This executive role leads the strategy, design, and execution of all membership engagement, marketing, communications, and national events to strengthen member value, deepen loyalty, and reinforce FBAA’s position as Australia’s leading broker association.

The CMXO ensures every interaction with FBAA — digital, in person, service, advocacy, education, and community — is consistent, modern, and member centric. The role is a key contributor to FBAA’s executive leadership team and works closely with the CEO & CCO to drive growth, reputation, and industry influence.

If you are someone who doesn't just understand what members need, but anticipates it before they do, this is your moment. Apply now and help us redefine what an excellent membership experience looks like.

Duties and responsibilities of the role include:
Member Experience & Education Leadership

• Design and implement a holistic member experience strategy covering, onboarding, engagement, retention, and renewal.
• Design and implement Education programs that align to broker lifecycle and industry trends [hot topics].
• Establish and monitor member satisfaction, NPS, and experience metrics, using insights to drive continuous improvement.
• Lead development of new member value propositions, benefits, services, and digital experiences.
• Champion a member-first culture across the organisation, ensuring all functions understand and deliver on member expectations.

Membership Growth & Retention

• Support CCO to develop targeted strategies to grow membership across broker segments, states, and emerging markets.
• Oversee membership operations, service delivery, and support channels to ensure timely, high-quality interactions.
• Implement segmentation models and personalised engagement programs to increase retention and lifetime value.
• Partner with Policy, Education, and Advocacy teams to ensure member needs shape FBAA’s broader strategic agenda.

Marketing, Brand & Communications

• Lead FBAA’s national marketing strategy, brand positioning, and reputation management.
• Oversee integrated marketing campaigns across digital, social, content, PR, and member communications.
• Ensure brand consistency across all channels, events, partnerships, and advocacy activities.
• Develop thought leadership content and communication frameworks that strengthen FBAA’s voice in the industry.

Events, Conferences & Member Engagement Programs

• Own the strategy, design, and delivery of all national events, including the National Industry Conference [NIC], State Roadshows, Awards, and Professional Development events.
• Ensure events deliver exceptional member experience, strong attendance, commercial value, and brand impact.
• Oversee event logistics, programming, speaker engagement, sponsorship integration, and post-event evaluation.
• Work with the CDIO to introduce new formats, digital events, and hybrid experiences to broaden reach and accessibility.

Digital Experience & Platforms

• Work with the CDIO to support the evolution of FBAA’s digital ecosystem, including website, member portal, CRM, and communication platforms.
• Drive adoption of digital tools that enhance member self-service, engagement, straight through processing and personalisation.

Leadership & Governance

• Lead and develop high-performing teams across membership, marketing, communications, and events.
• Manage budgets, forecasting, and performance reporting for all portfolio areas.
• Provide strategic advice to the CEO and Board on member trends, brand performance, and experience insights.
• Ensure compliance with relevant regulations, privacy requirements, and industry standards.

Skills and experience

• Senior executive experience in membership organisations, peak bodies, associations, or customer centric industries.
• Proven track record in member/customer experience transformation, including digital uplift.
• Deep expertise in marketing, brand, communications, and events leadership.
• Strong commercial acumen with experience managing budgets, and revenue programs.
• Exceptional stakeholder engagement skills, with the ability to influence at CEO, Board, and industry levels.
• Strategic thinker with the ability to translate insights into actionable programs that drive measurable outcomes.
• Inspirational leader with experience building high-performing, service-oriented teams.

Conditions

• Permanent full-time employment.
• Hybrid work model with WFH flexibility.

Why join the FBAA?

• Genuine executive influence. Have a seat at the table with real strategic impact.
• Close partnership with a CEO and Board committed to long-term growth.
• New modern office located close to cafes and major transport routes.
• Friendly, supportive, and fun team culture.
• Work for an organisation that exists for a purpose - our members.

Apply Now
If you are interested in this role please submit your resume and a covering letter via SEEK addressing the selection criteria outlined above via the . Applications will close Thursday, 27 August 2026.

The FBAA is proud to be an inclusive and diverse employer. We welcome applicants from all backgrounds and experiences.