AuSAE Jobs Board

Do you have a passion for rethinking how membership organisations create value, love working at the intersection of strategy, data and experience, and want to make a real impact? Come and help shape the future of primary health care nursing in Australia!

• Work with a strong, vibrant, growing team
• Lead a high-impact national transformation
• Melbourne-based hybrid role, great package

About APNA
The Australian Primary Health Care Nurses Association (APNA) is the peak professional body for the 104,000+ primary health care nurses in Australia. We are at a pivotal moment: reimagining what membership means for a diverse, evolving workforce and designing a model that is fit for the future.

This is not a traditional membership role. It is an opportunity to fundamentally reshape how a national organisation creates value, builds connection, and supports nurses across their careers.

The opportunity
We are seeking a General Manager / Head of Membership to lead the redesign and growth of APNA’s membership as a strategic asset.

This role will shift membership from a static, benefits-led offering to a dynamic, lifecycle-based system that delivers real, tangible value, driving engagement, strengthening professional identity, and supporting long-term sustainability.

You will lead one of the most important transformation initiatives in the organisation, defining what membership is, how it works, and how it grows.

What you’ll be accountable for
Redefining membership
You will own the end-to-end design of the membership model, including:

• Defining and evolving the membership value proposition
• Designing the overall membership architecture, including tiers, categories and participation models
• Creating clear pathways across career stages (e.g. student to professional to leadership)
• Ensuring membership is simple, scalable and clearly differentiated within APNA’s broader offering

Driving growth as a system
You will own the performance of membership as a complete system, including:

• Acquisition, retention, renewal and reactivation
• Lifecycle design from first engagement through to long-term loyalty
• Membership revenue, pricing strategy and sustainability
• Identifying and addressing the underlying drivers of churn and disengagement

This is not about running campaigns, it is about owning the growth model and its performance.

Transforming the member experience
You will lead the transition from a “benefits bundle” to a true member experience, including:

• Designing a lifecycle-based experience that evolves with the member over time
• Driving strong early activation and sustained engagement
• Embedding membership value into day-to-day practice
• Reducing friction and making value easy to access and understand
• Ensuring members can clearly see and feel the outcomes of membership

Bringing rigour to membership as an asset
You will introduce discipline and clarity into how membership is understood and managed, including:

• Defining key performance metrics (e.g. lifetime value, acquisition cost, churn, engagement)
• Developing a clear narrative of membership health for Executive and Board
• Using data and insight to inform strategic decisions
• Moving the organisation from reporting to decision-making

Integrating membership across the organisation
You will act as the central integrator of membership across APNA, including:

• Partnering with Marketing & Communications on positioning and acquisition
• Working with Education to align pathways and product design
• Ensuring Programs and Advocacy reflect and reinforce membership value
• Embedding membership within systems, CRM and operational processes

You will define what needs to be achieved for members, with teams across the organisation delivering how.

Expanding membership beyond the individual
You will continue to extend membership into a broader participation ecosystem, including:

• Evolving corporate and employer-linked membership models
• Building partnerships with PHNs, employers and sector organisations
• Creating pathways from programs, events and communities into membership
• Exploring new participation models that expand reach and relevance

Leading influence and alignment
You will embed a membership mindset across the organisation, including:

• Shaping Executive and Board discussions on membership strategy
• Influencing investment and resource allocation decisions
• Building organisation-wide clarity on the role and value of membership
• Aligning strategy, delivery and culture around member value

What we’re looking for
We are looking for a strategic leader who can operate at both conceptual and operational levels.

You will likely bring:

• Experience leading complex transformation (membership, product, customer experience or similar)
• Strong commercial and analytical capability (growth models, pricing, metrics)
• A systems mindset, able to connect strategy, experience, operations and performance
• The ability to influence across functions
• A good working knowledge of how AI can help bring efficiencies and expand horizons, while ensuring governance guardrails are adhered to
• Experience working in or with professional services, associations, health or education sectors (desirable, not essential)

Most importantly, you will be comfortable with ambiguity and excited by the opportunity to build something fundamentally new.

This role will initially report to the Chief Commercial Officer to finalise the refreshed membership strategy, before a likely move to become General Manager Membership

Why this role matters
This is a rare opportunity to redefine membership at a national level, moving beyond incremental improvement to true transformation.

You will shape how thousands of nurses connect, grow and experience their profession, and help position APNA for the future.

What we offer

• Generous salary packaging, annual leave loading and an extra gift day of leave over Christmas
• Minimum 1 day a week in the Melbourne CBD office
• Opportunities for professional growth and development
• Be part of a fun, supportive and growing team
• Play a key role in making a difference in Australia’s health care sector.

APNA’s mission and values
APNA's mission is to improve the health of Australians through the delivery of quality evidence-based care by a bold and vibrant primary health care nursing workforce. This role is vital to helping APNA succeed in its mission.

• Better Together – We are passionate and collaborative, fostering an environment where diversity is valued, and all voices are heard.
• Positive Disruptor – We are community-minded champions of change, innately curious and always open to innovation and ideas of the future.
• Pursue Excellence – We are evidence-based in our approach and hold our stakeholders and each other accountable as we strive for the highest standards of excellence.

How to apply
When submitting your application via SEEK, please submit a cover letter, CV and answer the pre-screening questions.

We're looking forward to receiving your application.

www.apna.asn.au

About the role
The Membership Coordinator is responsible for coordinating the delivery of membership strategy initiatives that strengthen membership growth, retention, engagement and value across Local Government Professionals Australia, NSW. The role focuses on membership lifecycle management, CRM insights, member analytics, relationship engagement, member programs and recognition initiatives, contributing to the Association's strategic objective of building a connected and thriving professional community across local government.

Key responsibilities

• Coordinate the membership lifecycle through onboarding, renewal, retention, re-engagement and progression pathways.
• Coordinate member engagement and communications that promote membership benefits, participation opportunities, recognition and member value.
• Maintain and leverage CRM and membership data to support segmentation, relationship management, engagement planning and continuous improvement.
• Monitor and report on membership performance, providing insights into growth, renewal, retention, participation and member value.
• Build and strengthen relationships with members, identifying opportunities to increase engagement and participation in Association programs and networks.
• Provide high-quality member support and work collaboratively across the organisation to deliver membership strategy initiatives and enhance the overall member experience.

About you

• Experience in membership, stakeholder engagement, customer service or coordination roles, with a strong focus on relationship management and member value.
• Demonstrated ability to use CRM and database systems to maintain accurate records, generate reports and support engagement initiatives. Use of iMIS highly regarded.
• Excellent communication and interpersonal skills, with the ability to deliver high-quality member support and prepare clear, professional correspondence.
• Strong organisational skills, attention to detail and the ability to manage multiple priorities across member engagement, lifecycle activities and reporting.
• Demonstrated initiative, problem-solving capability and a commitment to continuous improvement, service excellence and enhancing member outcomes.
• Ability to work collaboratively across teams to deliver membership initiatives and improve the overall member experience, with local government experience being highly regarded.

About us
Local Government Professionals Australia, NSW is the peak body representing professionals within local government. We are committed to maintaining high professional and ethical standards throughout the sector and ensuring that our members are at the forefront of change, innovation, good practice and continuous improvement. We provide advocacy, leadership, professional development and support to our members.

Apply via SEEK here.

About the Planning Institute of Australia (PIA)
The Planning Institute of Australia (PIA) is the national body for Australia’s planning profession. Our vision is for great places and thriving communities, shaped by planning and planners, and our purpose is to be the home of Australia’s planning profession.

Through our strategic plan PIA2040, we are focused on championing planning, developing planners and connecting the profession. We advocate for the value and impact of good planning, support planners throughout their careers, and bring the profession together to share knowledge, build capability and shape Australia’s future.

Position Summary:
The SA Events Coordinator coordinates and delivers PIA’s South Australian events and professional development program within agreed priorities, budgets and organisational processes.

The role manages event planning, logistics, registrations, communications, suppliers, speakers, sponsor fulfilment and post-event evaluation. It also provides event-related support to members, committees and volunteers.

Working closely with the SA State Manager, the position helps deliver a high-quality member experience through relevant, professional and well-managed events and learning opportunities.

Key Responsibilities:
Events and professional development

• Coordinate and deliver PIA SA’s approved annual events and professional development program within agreed priorities, budgets and timelines.
• Prepare and manage delivery plans for major SA events, including the State Conference, Awards, Emerging Planner Forum, regional activities and partner events.
• Coordinate event content with the SA State Manager, committees and member groups, including sourcing and briefing speakers based on agreed topics.
• Manage venues, catering, suppliers, registrations, attendee communications, event materials and on-site delivery.\Monitor registrations, revenue and expenditure against approved event budgets, escalating emerging issues to the SA State Manager.
• Collect participant feedback and prepare post-event reports on attendance, financial results and member experience.
• Evaluate event performance, member feedback and financial outcomes.
• Support collaboration with committees, volunteers, sponsors and partners.

Marketing and communications

• Promote SA events, professional development and member activities through eNews, website, social media and targeted EDM campaigns.
• Prepare SA communications in collaboration with the SA State Manager and national communications team.
• Ensure SA website pages, event listings and member updates are accurate and current.
• Support consistent use of PIA branding, messaging and templates.

Member engagement and support

• Respond to member enquiries and provide high-quality member service.
• Promote the benefits of PIA membership, professional development and registration pathways.
• Support engagement with SA members, emerging planners, regional members and volunteers on event planning and delivery.
• Maintain strong working relationships with divisional committees and member groups.
• Support PIA’s participation in relevant careers expos, school visits and activities promoting planning careers to students and emerging professionals.

Sponsorship and partnerships

• Support the SA State Manager to prepare event sponsorship proposals and coordinate sponsor communications.
• Maintain sponsorship records and track agreed benefits, deadlines and deliverables.
• Coordinate sponsor participation, branding, registrations and event-related requirements.
• Ensure agreed sponsor benefits are delivered professionally and on time.
• Identify potential event sponsorship opportunities for consideration by the SA State Manager.

Administration and operations

• Support the smooth operation of PIA’s SA activities, including event administration, invoicing, records, databases and correspondence.
• Work collaboratively as part of a national, distributed team.
• Contribute to continuous improvement in systems, processes and member experience.

Working arrangements and scope

• The role delivers an agreed annual events and professional development calendar, with priorities set jointly with the SA State Manager.
• The SA State Manager will provide direction when competing priorities or unplanned activities affect the approved work program.
• The role works from home in Adelaide and remains connected to PIA’s team through regular meetings, shared systems and collaboration with events, communications, membership and finance colleagues.
• Some evening work and regional travel will be required for event delivery.

Skills and experience
Essential

• Experience coordinating professional events, seminars or conferences.
• Excellent communication, marketing and customer service skills.
• Strong organisational skills and ability to manage multiple deadlines.
• Demonstrated initiative and ability to work independently.
• Strong interpersonal skills and ability to work with members, volunteers, sponsors and stakeholders.
• Confidence using Microsoft Office, CRM/event systems (especially IMIS), email marketing platforms and digital communication tools. Basic knowledge of HTML and web design, with the ability to update and maintain website content.
• Ability to work collaboratively in a small, national and geographically dispersed organisation.

Desirable

• Experience supporting sponsorship or partner relationships.
• Qualifications in event management, marketing, communications, business administration or a related field.
• Experience in a membership organisation, professional association or not-for-profit.
• Exposure to planning, property, built environment, government or related sectors.
• Experience working with volunteers and committees.

Key attributes

• Member-focused
• Organised and reliable
• Professional and responsive
• Collaborative and practical
• Commercially aware
• Positive, adaptable and solutions-focused

Employment requirements
The successful candidate will be required to:

• Hold or obtain a valid South Australian Working with Children Check for paid employment, as the role includes occasionally attending schools, careers expos and activities involving young people.
• Hold a current Australian driver’s license and be able to travel within metropolitan Adelaide and regional South Australia when required.
• Advise PIA of any change that may affect their ability to meet these requirements during their employment.

Apply via SEEK here.

About the role
Community Work Australia is seeking a highly organised Assessment Support Officer to provide high-level administrative support to a busy assessment service. You'll be a key contact for assessment applicants and other stakeholders, helping guide them through processes while maintaining exceptional service standards. Success in this role requires excellent communication skills, strong attention to detail, and the ability to work proactively in a fast-paced environment, both independently and as part of a team.

Key responsibilities

• Communicate with skills assessment applicants, agents, CWA members, and other stakeholders by phone and email.
• Respond to general and assessment enquiries professionally and efficiently.
• Support general assessment administration such as priority requests, withdrawals and refunds.
• Update and maintain applicant and other stakeholder records and databases.
• Undertake thorough document checking of assessment application documents.
• Engage with management in identifying and addressing opportunities for continuously improving the day-to-day functioning assessment services.
• Monitor and improve website content and resources to ensure information is relevant, up-to-date and easily understood.
• Support the Manager of Assessment Services with data reporting, compliance activities, and ad-hoc project support.

About you

• Demonstrated experience in administrative roles with customer engagement.
• A relevant qualification in business administration or a related field (desirable).
• Strong multitasking skills, with the ability to manage competing priorities in a fast-paced environment.
• Customer-focused and proactive, always willing to go the extra mile to ensure a positive experience.
• Quick to learn and adaptable, able to navigate change and pick up new systems or processes efficiently.
• Excellent communication skills, both written and verbal, with a high level of professionalism and interpersonal ability.
• Knowledge of or experience in intercultural communication or with CALD communities.
• Team-oriented but capable of working independently, showing initiative and ownership of tasks.
• Proficiency in MS Office (Word, Excel, Outlook) and comfortable using databases or cloud-based tools.
• Experience using Microsoft Dynamics (desirable).

About us
Community Work Australia is the peak body for the community work profession, striving to bring about a fair and just society by elevating the professional and ethical practice of community workers. As a national not-for-profit, we set benchmarks for exemplary practice through practitioner support, educational standards, skilled migration assessments, industry advocacy, and more. Through Community Work Australia's leadership, community work practitioners are better placed to help bring about an inclusive and equitable Australia. Community Work Australia is also a skills assessing authority for the Department of Home Affairs.

Benefits

• Competitive salary.
• Collaborative and supportive team.
• Flexible work arrangements and central office location: join us in the CBD for part of the week and work from home the rest. We understand the need for work-life balance and allow staff to manage their own hours.
• Additional paid leave between Christmas and New Year.
• A friendly and supportive work environment with professional development opportunities.
• An opportunity to contribute to a meaningful mission of fostering inclusivity, equity and resilience in Australian communities.

Please email your resume and cover directly to info@communitywork.org.au by August 28th, 2026

• 12-month fixed-term contract
• Work from home four days per week
• Manage sponsorship and events portfolio for a multidisciplinary health professional association
• $75K for 4 day work week (0.8 FTE) + super + fringe benefits
• 21 September start (or as negotiated)

About the role
This is a fast-paced role suited to an experienced professional who enjoys variety, thrives under pressure, and can confidently manage multiple priorities simultaneously. Working closely with the CEO as part of a small, high-performing virtual team, you'll lead the delivery of the ASA's sponsorship, marketing and events portfolio. No two days are the same. You may be negotiating sponsorship opportunities, coordinating conference logistics, developing marketing campaigns, and managing webinar delivery all within the same week.

Success in this role requires demonstrated experience across event management, sponsorship and commercial partnerships, marketing and communications, together with exceptional organisational skills and the ability to manage competing deadlines while maintaining outstanding attention to detail.

Key responsibilities

• Developing and managing sponsorship and commercial partnership opportunities
• Building and maintaining strong relationships with sponsors, exhibitors and key stakeholders
• Planning, delivering and evaluating conferences, webinars and educational events
• Preparing and monitoring event budgets
• Supporting committees and volunteers to develop engaging educational content
• Developing and implementing marketing campaigns across email, social media and digital channels
• Writing promotional copy and event communications
• Setting up registration pages and event processes within iMIS and the Learning Management System
• Training presenters and hosting webinars and virtual events
• Working closely with the Association's professional conference organiser to deliver the annual scientific conference

About you

• Degree qualification in a relevant discipline
• Minimum of five years' experience in sponsorship, events, marketing or a related role
• Demonstrated experience delivering successful conferences, events and webinars
• Proven experience developing sponsorship and commercial partnerships
• Strong marketing, communications and copywriting skills
• Excellent project management and organisational skills
• Ability to manage multiple projects simultaneously while meeting tight deadlines
• Excellent digital skills and confidence using event platforms and online learning platforms
• Outstanding interpersonal and stakeholder management skills, with experience working collaboratively with volunteers, sponsors, suppliers and external partners
• Ability to work independently while contributing positively to a small virtual team.

About us
The Australasian Sleep Association (sleep.org.au) is the peak professional body for health professionals working in sleep medicine and sleep science across Australasia. We support our members through education, advocacy, professional development and the delivery of high-quality conferences and events.

For more information or a copy of the position description, contact the CEO, Marcia Balzer at ceo@sleep.org.au. Apply via SEEK here. No agencies please.

Marketing Manager - NFP 
Australian Institute of Building Surveyors (AIBS)
$120-130k plus Super (pro rata)
Mat Leave Cover, September 2026 to July 2027
9-day fortnight
Hybrid, WFO & WFH
Gordon, Sydney, 2072
  
About the Company
Revise Recruitment has partnered with the Australian Institute of Building Surveyors (AIBS) to recruit a Marketing Manager to cover a maternity leave period of 10 Months.
  
AIBS is the national peak body representing building surveying professionals across Australia. AIBS sets professional standards, accredits building surveyors and advocates on behalf of the profession nationally. Through this work, AIBS helps ensure the highest levels of competence and integrity across the profession, giving governments, industry and the community confidence in the work building surveyors perform.
  
Joining AIBS means becoming part of a collaborative, purpose-driven team where you'll have the opportunity to strengthen the organisation's profile, engage members and help shape the future of the profession.
  
About the Role
Reporting to the CEO and working as part of the Executive Leadership Team, you'll lead the marketing function, driving strategies that strengthen the brand, grow membership, increase engagement and support revenue.
  
This is a broad, standalone role combining strategy with hands-on delivery. You'll manage campaigns, digital marketing, website content, communications, events, publications and member engagement initiatives while working closely with internal stakeholders and external suppliers.
  
About the Person
You're a confident, hands-on marketing professional who enjoys owning your work and making things happen.
  
You combine strategic thinking with strong execution, thrive in smaller organisations and build trusted relationships with stakeholders. Experience in a membership organisation, association or not-for-profit environment will be highly regarded.
  
Duties

• Develop and deliver the marketing strategy
• Lead integrated campaigns across digital and traditional channels
• Manage the website, email marketing and social media
• Produce marketing content, publications and member communications
• Drive event and education marketing
• Develop member engagement and marketing automation initiatives
• Monitor campaign performance and manage external agencies

Skills & Experience

• Proven experience in a senior marketing role
• Strong digital marketing and communications experience
• Website and CMS experience
• Excellent copywriting and stakeholder management skills
• Ability to manage multiple projects independently
• Membership, association or NFP experience highly regarded

Apply
If you're looking for a flexible leadership role where you can own the marketing function and make a genuine impact, APPLY NOW.

Revise Recruitment embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.

About Us
Caravan Industry Victoria (CIV) is the peak industry association representing and supporting Victoria’s caravan and recreational vehicle sector.

We connect and support businesses across manufacturing, retail, servicing, tourism, training and events. CIV advocates for industry needs, promotes best practice and delivers programs, services and initiatives that strengthen our members and the broader industry.

About the Opportunity
This is a rare opportunity to join a respected industry association supporting one of Victoria’s most diverse lifestyle and tourism sectors.

CIV is entering its next stage of growth and maturity, and we are seeking a practical, relationship-focused Membership Manager to lead our member services, industry programs and member support functions.

The role will:

• Lead member onboarding, engagement, retention and service delivery.
• Coordinate key industry programs, including RV Masters and relevant accreditation and certification activities.
• Oversee member-facing training and technical and compliance support delivered through external providers and contractors.
• Lead and develop a small membership team.
• Strengthen service standards, systems, records, reporting and follow-through.
• Work collaboratively with Sales, Marketing, Events and Tourism & Lifestyle to ensure member needs and opportunities are understood and acted upon.

Key Responsibilities

• Deliver a consistent, high-value membership experience across onboarding, renewals, retention, enquiries, benefits and ongoing member support.
• Manage CIV’s member programs, including RV Masters and relevant accreditation and certification activities, ensuring requirements, documentation, renewals and communications remain current.
• Coordinate training, technical and compliance support delivered through external providers, ensuring services are clearly briefed, monitored, reviewed and followed through.
• Build strong relationships with current and prospective members and develop a sound understanding of their businesses, challenges and opportunities.
• Identify member needs, service improvements, retention risks and opportunities to increase participation in CIV programs, events, training and services.
• Identify and record qualified membership and service leads in the CRM and work with the sales team to support conversion and commercial growth.
• Lead and develop the Membership Services team by setting clear priorities, responsibilities, performance expectations and accountability standards.
• Collaborate with Marketing, Sales, Events, Tourism & Lifestyle and external providers to coordinate member communications, campaigns and service delivery.
• Monitor and report on membership growth, retention, engagement, program participation, member feedback, contractor performance, risks and opportunities.
• Ensure member records, resources, processes and program materials are accurate, approved, well maintained and accessible.
• Identify and escalate significant service, compliance, safety, quality or reputational risks to the General Manager.

About You
You are a relationship-focused membership professional who combines strong service delivery with commercial awareness, sound judgement and practical leadership.

You will bring:

• Experience in membership, member services, customer success, association management, account management, industry programs or a related stakeholder-focused environment.
• A demonstrated ability to improve member or customer experience, engagement, retention and service delivery.
• Experience coordinating programs, external providers, contractors, training, accreditation, certification or compliance-related services.
• Strong relationship-building skills and the confidence to engage with members, prospective members, contractors and industry stakeholders.
• Commercial awareness and the ability to identify opportunities, promote services and support lead conversion.
• Experience leading and developing a small team, setting expectations, reviewing performance and building a constructive and accountable culture.
• Strong organisational, CRM, reporting, process and administrative capabilities.
• Excellent attention to detail and the ability to manage competing priorities through to completion.
• Clear written and verbal communication skills, including the ability to prepare briefs, reports and member communications.
• A collaborative working style and the ability to coordinate effectively across internal teams and external providers.
• Sound judgement and the ability to identify and escalate service, compliance, safety or reputational risks appropriately.

Experience within a membership organisation, industry association, training environment, accreditation program or regulated industry will be highly regarded.

How to Apply
Please submit via SEEK:

• Your current CV.
• A cover letter of no more than two pages.
• Your salary expectations.
• Your current notice period or earliest available commencement date.

Your cover letter should briefly outline your interest in the role and Caravan Industry Victoria and provide examples addressing the following key selection criteria:

1. Member value and retention – Your experience improving member or customer engagement, retention or service delivery.
2. Program and contractor management – Your experience coordinating programs, external providers, accreditation, certification, training or contractor-delivered services.
3. Commercial and relationship-led growth – Your ability to build trusted relationships, identify opportunities, promote services and support lead conversion.
4. Team leadership and accountability – Your experience leading a small team, setting expectations, reviewing work and building a constructive and accountable culture.
5. Cross-functional coordination – Your ability to work effectively across internal teams, shared resources and external stakeholders through clear planning, communication and follow-through.

• High performing, collaborative team
• Leverage data and digital strategy to drive growth|
• Expand into international markets

AusIMM is the peak body for professionals in the resources industry, proudly named the 2024 Association of the Year. We deliver world class professional development, global networking and an outstanding membership program to support the careers of members and industry professionals in the resources sector.

About the role
Help to drive the digital marketing strategy for AusIMM’s expanding portfolio of online courses. Generate and nurture leads, optimise customer journeys and drive enrolment growth across national and international markets.

As the Digital Marketing Specialist, you will:

• Lead end-to-end planning and delivery of integrated marketing campaigns for online courses, ensuring targets are met
• Develop compelling campaign positioning, messaging frameworks and creative direction
• Deliver multi-channel campaigns across digital, email, social, web and paid channels, including content curation and asset development
• Drive lead generation and conversion strategies across key international markets
• Optimise the full marketing and enrolment funnel, including audience segmentation, messaging and nurture journeys
• Analyse campaign and digital performance data to generate insights, optimise performance and maximise ROI

About you
You are a dynamic marketing professional with a proven ability to create and execute impactful digital marketing campaigns. Combining creative flair with meticulous planning, you craft content that captivates and engages audiences. Your success is driven by a commitment to using data-driven insights to refine strategies and achieve outstanding results.

With exceptional organisational and interpersonal skills, you excel at managing competing priorities and fostering a collaborative environment. You lead by example, and help to support your team while building strong, productive relationships with both internal and external stakeholders.

Skills and experience:

• Tertiary qualification in marketing, communications or related discipline, with 4+ years’ relevant experience
• Proven success delivering integrated, multi-channel marketing campaigns with measurable results
• Strong content and communication skills, with the ability to tailor messaging to diverse audiences
• Hands-on experience across digital channels, including websites, social media and experience managing paid advertising campaigns across platforms such as Meta, LinkedIn and Google
• Data-driven approach, with strong analytical skills to interpret performance and optimise results

Why join us?

• Work with a team of passionate professionals driving real impact.
• Be part of an award-winning association recognised for excellence.
• Enjoy a collaborative and supportive workplace culture.
• Benefit from flexible work arrangements and professional development opportunities
• Partner discounts

How to apply
Apply now via SEEK for this fantastic opportunity by submitting your cover letter and current resume. We strongly encourage you to visit our website to find out more about us and what we do: www.ausimm.com

AusIMM is committed to an equal, diverse and inclusive workplace. We encourage applications from people of all ages, ethnicities, nationalities, identities, and cultures including those living with disabilities, Aboriginal and Torres Strait Islander peoples, LGBTQI+ community.

Applications are open to those with full working rights in Australia. Please note that only shortlisted candidates will be contacted.

• Join Australia’s 2024 Association of the Year
• Drive industry engagement and grow partnerships
• Adelaide based remote role

AusIMM is the peak body for professionals in the resources industry, proudly named the 2024 Association of the Year. We deliver world class professional development, global networking and an outstanding membership program to support the careers of members and industry professionals in the resources sector.

About the role:
The Industry Relationships and Partnerships Manager is AusIMM's primary representative within South Australia and is responsible for strengthening the organisation's presence, influence and commercial partnerships across the state. Acting as the key local contact for government, industry, members, volunteers, universities and strategic partners, the role works to grow AusIMM's reach, reputation and impact throughout the resources sector.

The position combines stakeholder engagement, government relations, partnership development and revenue generation responsibilities. Through building trusted relationships with key decision-makers and identifying opportunities for collaboration, the role will support AusIMM's advocacy priorities, strengthen member engagement and deliver sustainable partnership revenue growth.

Working closely with internal teams and volunteer leaders, this role will identify opportunities to enhance AusIMM's profile, advance strategic initiatives and support the continued growth of the organisation within South Australia

Key responsibilities and activities include:
Industry Engagement & Representation

• Serve as AusIMM's primary representative and ambassador across South Australia.
• Build and maintain relationships with government, industry, universities and key stakeholders.
• Strengthen engagement with members, branches, communities of interest and volunteers.
• Represent AusIMM at industry events, forums and stakeholder meetings.

Member Growth & Organisational Influence

• Promote participation in AusIMM membership, programs, events and initiatives.
• Support volunteer leaders to deliver high-quality member engagement activities.
• Identify opportunities to increase influence across workforce, skills and industry development discussions.

Strategic Partnerships & Commercial Development

• Develop a strong pipeline of partnership, sponsorship and market development opportunities.
• Secure and grow strategic partnerships that support organisational objectives and revenue targets.
• Lead partnership proposals, negotiations and relationship management activities.

About You:
You will be joining an enthusiastic, friendly, and hard-working team within a business that welcomes your ideas and supports your career.

Essential

• Significant experience in stakeholder engagement, business development, partnerships or government relations.
• Strong commercial acumen and experience achieving revenue or business development targets.
• Excellent communication, presentation, facilitation, negotiation and influencing skills.
• Strong networking and relationship management capabilities.
• Experience working autonomously and representing an organisation externally.
• Strong written communication and proposal development skills.
• Ability to manage multiple priorities and work across complex stakeholder environments

Highly Regarded

• Experience within mining, resources, energy or a related technical industry.
• Experience working with government stakeholders.
• Experience within a professional association, membership organisation or not-for-profit.
• Relevant tertiary qualifications in business, communications, public policy, marketing or related disciplines.

About Us:
We’re passionate about our commitment to build and accelerate the careers of people working in all aspects of the mining industry, and that same commitment extends to our employees. Here’s a snapshot of what we currently offer:

• Flexible working arrangements
• Learning and development opportunities
• Partner discounts
• Gifted annual leave over the Christmas/New Year period
• Wellness initiatives, including a comprehensive Employee Assistance Program

How to Apply:
Apply now via SEEK for this fantastic opportunity by submitting your cover letter and current resume. We strongly encourage you to visit our website to find out more about us and what we do: www.ausimm.com

AusIMM is committed to an equal, diverse and inclusive workplace. We encourage applications from people of all ages, ethnicities, nationalities, identities, and cultures including those living with disabilities, Aboriginal and Torres Strait Islander peoples, LGBTQI+ community.

Applications are open to those with full working rights in Australia. Please note that only shortlisted candidates will be contacted.

We’re a national team with a people-first mindset – and we’re growing.

About the business
The Finance Brokers Association of Australasia (FBAA) is the leading professional body representing finance brokers across the country. With a rapidly growing membership exceeding 14,000, we are committed to driving industry leadership, advocacy and professional development.

We are looking for a seasoned Chief Membership & Experience Officer who's ready to step into a genuinely influential senior leadership role.

About the role
Reporting directly to the CEO, the Chief Membership & Experience Officer is accountable for shaping, elevating, and delivering the end to end experience of FBAA’s 14,000+ members. This executive role leads the strategy, design, and execution of all membership engagement, marketing, communications, and national events to strengthen member value, deepen loyalty, and reinforce FBAA’s position as Australia’s leading broker association.

The CMXO ensures every interaction with FBAA — digital, in person, service, advocacy, education, and community — is consistent, modern, and member centric. The role is a key contributor to FBAA’s executive leadership team and works closely with the CEO & CCO to drive growth, reputation, and industry influence.

If you are someone who doesn't just understand what members need, but anticipates it before they do, this is your moment. Apply now and help us redefine what an excellent membership experience looks like.

Duties and responsibilities of the role include:
Member Experience & Education Leadership

• Design and implement a holistic member experience strategy covering, onboarding, engagement, retention, and renewal.
• Design and implement Education programs that align to broker lifecycle and industry trends [hot topics].
• Establish and monitor member satisfaction, NPS, and experience metrics, using insights to drive continuous improvement.
• Lead development of new member value propositions, benefits, services, and digital experiences.
• Champion a member-first culture across the organisation, ensuring all functions understand and deliver on member expectations.

Membership Growth & Retention

• Support CCO to develop targeted strategies to grow membership across broker segments, states, and emerging markets.
• Oversee membership operations, service delivery, and support channels to ensure timely, high-quality interactions.
• Implement segmentation models and personalised engagement programs to increase retention and lifetime value.
• Partner with Policy, Education, and Advocacy teams to ensure member needs shape FBAA’s broader strategic agenda.

Marketing, Brand & Communications

• Lead FBAA’s national marketing strategy, brand positioning, and reputation management.
• Oversee integrated marketing campaigns across digital, social, content, PR, and member communications.
• Ensure brand consistency across all channels, events, partnerships, and advocacy activities.
• Develop thought leadership content and communication frameworks that strengthen FBAA’s voice in the industry.

Events, Conferences & Member Engagement Programs

• Own the strategy, design, and delivery of all national events, including the National Industry Conference [NIC], State Roadshows, Awards, and Professional Development events.
• Ensure events deliver exceptional member experience, strong attendance, commercial value, and brand impact.
• Oversee event logistics, programming, speaker engagement, sponsorship integration, and post-event evaluation.
• Work with the CDIO to introduce new formats, digital events, and hybrid experiences to broaden reach and accessibility.

Digital Experience & Platforms

• Work with the CDIO to support the evolution of FBAA’s digital ecosystem, including website, member portal, CRM, and communication platforms.
• Drive adoption of digital tools that enhance member self-service, engagement, straight through processing and personalisation.

Leadership & Governance

• Lead and develop high-performing teams across membership, marketing, communications, and events.
• Manage budgets, forecasting, and performance reporting for all portfolio areas.
• Provide strategic advice to the CEO and Board on member trends, brand performance, and experience insights.
• Ensure compliance with relevant regulations, privacy requirements, and industry standards.

Skills and experience

• Senior executive experience in membership organisations, peak bodies, associations, or customer centric industries.
• Proven track record in member/customer experience transformation, including digital uplift.
• Deep expertise in marketing, brand, communications, and events leadership.
• Strong commercial acumen with experience managing budgets, and revenue programs.
• Exceptional stakeholder engagement skills, with the ability to influence at CEO, Board, and industry levels.
• Strategic thinker with the ability to translate insights into actionable programs that drive measurable outcomes.
• Inspirational leader with experience building high-performing, service-oriented teams.

Conditions

• Permanent full-time employment.
• Hybrid work model with WFH flexibility.

Why join the FBAA?

• Genuine executive influence. Have a seat at the table with real strategic impact.
• Close partnership with a CEO and Board committed to long-term growth.
• New modern office located close to cafes and major transport routes.
• Friendly, supportive, and fun team culture.
• Work for an organisation that exists for a purpose - our members.

Apply Now
If you are interested in this role please submit your resume and a covering letter via SEEK addressing the selection criteria outlined above via the . Applications will close Thursday, 27 August 2026.

The FBAA is proud to be an inclusive and diverse employer. We welcome applicants from all backgrounds and experiences.