In this rapidly evolving world of customer experience, how do membership organisations evolve and adapt to integrate the concept of Member Experience (MX) into our current structures? What fundamentals do we have right? What needs to change?
Join us and hear from leading industry experts and sector trial blazers as we explore learnings from those who have commenced this journey, how using new technology can enhance membership outcomes and how using CX strategy can help us understand what members really want from their association.
The Australasian Society of Association Executives (AuSAE)