Manager, Membership Growth and Engagement – NFP Peak Body

15 Jan 2025 11:14 AM | Louise Roper
Manager, Membership Growth and Engagement – NFP Peak Body
Full Time, 12 Month Contract with the opportunity to extend
Canberra, 2600
$120k plus super
WFO and WFH, Hybrid
  
About the AMA
The Australian Medical Association (AMA) is the leading voice representing registered medical practitioners and medical students across Australia. It is dedicated to promoting and protecting doctors' professional interests while advocating for patients' and communities' healthcare needs.

The Federal AMA focuses on developing health policy, driving advocacy, and delivering exceptional member services. Join the AMA and contribute to advancing world-class medical care and enhancing the value of AMA membership.

The Opportunity
The Federal AMA's new strategic plan for 2024-2027 focuses on membership growth, innovation, and revenue diversification. This role drives key initiatives, including member engagement, partnerships, and financial opportunities, while collaborating with stakeholders and AMA state branches to deliver impactful projects for long-term success.

About You
As the Manager of Growth & Member Engagement, you’ll be an excellent communicator who thrives in a fast-paced, opportunity-rich environment. With a commercial mindset, you’ll excel at identifying opportunities for growth and revenue diversification. You’ll be a skilled change-maker who can influence, negotiate, and collaborate while managing multiple projects and initiatives to enhance engagement and elevate the membership experience.

Key Responsibilities

Membership Growth and Engagement

  • Implement strategies to reduce attrition and expand membership segments.
  • Align with state and territory AMAs to deliver a consistent member experience.
  • Use data insights and analytics to refine engagement strategies and create targeted plans.

Strategic Partnerships

  • Develop partnerships to enhance member benefits and non-dues revenue.
  • Collaborate with AMAs nationally to implement revenue-generating programs.
Digital Transformation
  • Modernise member experiences through CRM systems and personalised tools.
  • Work with IT and communications teams to align digital initiatives with strategic goals.
Stakeholder Collaboration
  • Engage with internal and external stakeholders to ensure strategic alignment.
  • Partner with teams to embed engagement in campaigns, systems, and events.
Program and Campaign Management
  • Drive acquisition and retention through national campaigns and initiatives.
  • Manage tailored engagement programs for diverse membership categories.
Your Experience
  • Proven ability to execute strategies to drive membership growth, retention, and engagement
  • Experience building partnerships to enhance member value and support revenue growth
  • Expertise in leveraging technology (e.g., CRM, analytics) to improve engagement and measure outcomes
  • Expertise in planning and managing impactful membership or marketing campaigns
  • Strong communication and collaboration skills to influence stakeholders, work across diverse teams, and maintain high-quality engagement outcomes
  • Success in identifying growth opportunities and achieving KPIs for sustainable growth
Working at AMA
Employee engagement is strong, and staff feel deeply connected to the AMA's advocacy efforts and take pride in their contributions. The work environment fosters trust and is grounded in their values of collaboration, respect, and support.

How to Apply
If you want to be part of a dynamic, purpose-driven team where your efforts will create a lasting impact on the future success of the AMA. APPLY NOW or contact louise@reviserecruitment.com.au for more information

Applications will be reviewed when presented and interviews will take place shortly after. Revise Recruitment has been engaged on a retained assignment therefore please direct all enquiries to Louise.

Revise Recruitment and our client embraces diversity and strongly encourages applications from Aboriginal and Torres Strait Islander peoples and people from culturally diverse backgrounds.
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