Position Purpose
The Professional Learning & Development Officer role is multi-faceted and encompasses responsibilities in assessment, development, implementation, and monitoring. This role ensures the delivery of high-quality, relevant, and accessible learning experiences that support the continued professional growth of our members.

About Australian Counselling Association (ACA)
The Australian Counselling Association is a non-profit, professional organisation that is dedicated to the counselling and psychotherapy profession. ACA is the largest peak body for counselling and psychotherapy in Australia.

ACA serves as a cornerstone for the counselling community, ensuring accreditation, professional development and growth, ethical conduct, and high standards in education and practice.

The roles and responsibilities are outlined below:

Ongoing Professional Development (OPD)

• Assist in the maintenance and growth of endorsed content providers through assessment, monitoring, auditing and re-evaluation.
• Audit and track OPD content, in accordance with ACA policies and procedures.
• Assist the PL&D team with the creation and development of resources, guides, and various content, improving stakeholder experience and compliance with ACA standards.
• Support the PL&D Lead in the engagement and maintenance of interested and current OPD providers.
• Collaborating on communication and advertising strategies, building relationships, and enriching content across internal and external teams.
• Explore opportunities to engage and enhance professional development at ACA.
• Ad-hoc duties may be asked from time to time

Learning Platform

• Monitoring of the Learning Management System to ensure high standards of academic excellence, compliance with policies, and ease of use for our learners.
• Collaboration with internal and external teams to assist onboarding and set-up, ensuring a seamless experience for all content creators, learners, and staff.
• Engage with members and external learners within accepted pathways to gain feedback for re-assessment, recognition, and review.
• Delivery of reports and updates to the PL&D Lead regarding tracking, trends, referral/escalations, and other necessary information as required.
• Ad-hoc duties may be asked from time to time, and the successful candidate is strongly encouraged to present innovative, creative, and advancing suggestions and ideas to their Lead.

Qualifications:

• A minimum of Certificate IV in Training & Assessment is required.
• Minimum of 3 years of experience in a similar role or able to demonstrate ability to succeed in this role through transferable skills.

Experience:

• Strong understanding in data collection, identifying needs analyses and reporting.
• Strong understanding of ongoing/continuous professional development in counselling.
• Strong understanding of LMS platforms, course and content creation.
• Proven experience with learning management systems and online collaboration tools.
• Effective communication and stakeholder engagement abilities.

Desirable:

• A tertiary (Diploma / Degree) qualification in a relevant field is highly desirable, such as adult education, learning & development, or training & assessment or counselling.
• Experience with not-for-profit associations, corporate or small businesses, and/or project management.
• A passion for counselling, mental health or community services is highly desirable.
• Experience working within or alongside government, peak bodies, or other mental health-related organisations.
• Knowledge of current and emerging trends in mental health care and the counselling profession.

HOW TO APPLY
Please provide via SEEK:

• Cover letter addressing how your skills and experience meet the identified needs of this role. (max 2 pages)
• A copy of your CV

For a full copy of the position description, please email: learning@theaca.net.au