About Us
Master Plumbers' Association of Queensland (MPAQ) is the peak industry body representing plumbing contractors throughout Queensland, catering to everyone from sole operators to large contracting firms. At MPAQ, we pride ourselves on delivering top-notch support, services, and benefits to our members through our dedicated HR and technical teams. We also offer cutting-edge post-trade training, industry events, and unbeatable networking opportunities. Additionally, we tirelessly advocate for the industry to ensure the best outcomes for our members and the industry as a whole. 

Why Join MPAQ?
Empowerment Through Autonomy: Join our team and enjoy a highly autonomous working environment that offers flexibility, allowing you to bring your best self to work.

Vibrant Team Culture: Be part of an enthusiastic and vibrant team that is not only supportive but also deeply committed to achieving our common goals.

Fun at Work: Expect regular team-building activities and an exciting annual staff conference that will keep you engaged and motivated.

Wellness Matters: Access our Employee Assistance Program to ensure your wellbeing is a top priority.

Convenient Location: Forget the inner-city commute. We're conveniently located in Acacia Ridge (southside) with free onsite parking.

Your Key Responsibilities Include:

• Ensure accuracy and efficiency in all administrative processes, including data entry, to maintain organisational standards.
• Coordinate meetings and travel arrangements, ensuring resource optimisation and effective scheduling logistics.
• Provide comprehensive administrative support across various office functions, demonstrating adaptability and efficiency to meet evolving organisational needs.
• Oversee the procurement and maintenance of office supplies, ensuring adequate stock levels and efficient ordering processes.
• Assist with basic accounting tasks, including invoicing and payment processing.
• Manage mail operations, including the collection, distribution, and filing of correspondence, in line with organisational protocols.
• Act as the primary point of contact, delivering exceptional customer service with professionalism and a commitment to exceeding client expectations.
• Handle inquiries and requests efficiently, maintaining positive client relationships.
• Provide comprehensive office support as needed to ensure the smooth operation of daily activities.
• Undertake additional tasks and projects as assigned, contributing to the achievement of the organisation's strategic goals, vision, and values.

About You
As our ideal candidate, you will possess the following skills and attributes:

• You have at least two (2) years’ experience in a similar role or within administration experience.
• You are an office all-rounder that is adaptable and efficient
• You’re proficient in the use of Microsoft Office Suite and have a knack for data management and CRM maintenance.
• You’re incredibly well-organised, with an unwavering attention to detail and can effortlessly meet deadlines.
• You have a strong customer service focus and can communicate effectively at all levels.
• You’re reliable, punctual, and possess a flexible approach to your work.
• You demonstrate a high level of accountability and responsibility in everything you do.
• You can work both autonomously as well as part of a team, solve problems, and take initiative when needed.

HOW TO APPLY
If you’re passionate about providing an exceptional experience for our members and want to be part of a fantastic team, don’t wait! APPLY NOW and be part of our exciting journey at MPAQ.