AuSAE Jobs Board

The National Insurance Brokers Association (NIBA) is the unified voice of the insurance broking profession across Australia.

Our mission is to empower our members and strengthen our community. We advocate for the industry and support insurance brokers as essential advisers to Australian communities.

NIBA is based on three core pillars – Representation, Professionalism and Community – which guide our work in advocacy, education, thought leadership and events.

By joining NIBA, you’ll play a crucial role in amplifying these efforts and helping us shape the future of insurance broking.

Role Overview
Join NIBA as our Membership and Operations Coordinator and play a key role in business operations, member engagement and organisational support. Reporting to the Head of Business Operations, you’ll keep things running smoothly across the office and systems, provide excellent service to members and stakeholders, and support key initiatives across the organisation.

Based in our centrally located Town Hall office in Sydney, you’ll be part of a small, close-knit team. As the first point of contact, you’ll manage enquiries, maintain accurate data and member records, and ensure our core processes are completed accurately and on time. You’ll also contribute to ongoing projects that support NIBA’s strategy and long-term direction.

If you enjoy multitasking, problem-solving and being the person who “makes things happen,” this role offers strong variety and the chance to grow your skills in a purpose-driven environment.

Responsibilities
Member and Stakeholder Engagement: You’ll manage NIBA’s main phone line and shared inboxes, acting as the first point of contact for members, stakeholders and partners. You’ll deliver an exceptional experience by responding promptly, professionally and helpfully across all enquiries.

Membership and Data Management: You’ll keep member records accurate and up to date, maintain strong data hygiene in our CRM, and support membership lifecycle processes, including professional designation applications.

CPD and Education Support: You’ll assist with CPD and education-related enquiries, help administer accreditation processes, and ensure members have the information they need to meet their requirements.

Business and Office Operations: You’ll ensure the smooth running of the office day to day, welcome guests and maintain a well-organised workspace. You’ll also provide general administrative support across the team, including assistance with invoicing and document preparation.

Project and Event Support: You’ll support organisational projects aligned with NIBA’s strategy and provide ad hoc assistance to the events team throughout the year.

Process Improvement and Problem Solving: You’ll use your initiative and curiosity to identify opportunities to improve how we work, troubleshoot challenges and help our systems and processes evolve with the needs of the organisation.

Skills & Qualifications

• 2+ years’ experience in office administration, operations or a similar role
• Admin superstar with exceptional organisational skills and the ability to manage competing priorities
• Tech-savvy and confident in troubleshooting basic IT and software issues
• Strong problem-solving skills with a common-sense approach to daily operations
• Excellent attention to detail while juggling multiple tasks efficiently
• Outstanding written and verbal communication skills
• A strong customer service focus with a proactive and positive attitude
• Eagerness to learn, take initiative, and grow within a small, purpose-driven team.

Why Join Us?
NIBA is committed to delivering an exceptional experience for our members while fostering a supportive and collaborative work environment. You’ll be part of a dynamic team where your contribution will make a meaningful impact, and where learning and growth are encouraged.

If you thrive in a varied, fast-paced environment and enjoy being at the heart of operations, we’d love to hear from you!  Apply via SEEK here.

• Part-time and Flexible
• Communications & Events
• Relationships and Member Services

About Us
Timber Queensland is an outcome focused, non-profit industry association representing the interests of Queensland's forest and timber industry. Our unique and diverse membership base consists of timber businesses from plantation growers, harvesters, sawmillers, fabricators and merchants through to timber users including manufacturers, architects and builders. Timber Queensland, on behalf of our members, works to educate politicians, government departments, employer and environmental groups on the benefits of the timber industry and future opportunities. We are committed to creating greater public and political awareness of the forest and timber industries, and the valuable economic and environmental contribution they make to Queensland. We also manage several projects with research and industry partners with Government support. With the recent launch of the State Government's Queensland Future Timber Plan there is a long-term strategy that recognises the essential role our industry plays in housing, construction, regional jobs and environmental outcomes, setting a clear direction for growth and sustainability. Poised for a period of growth and action this is an exciting time to join the forest and timber industry.

About the Role
This position is hands-on developing messaging, content and events to support Timber Queensland's activities and promote the positive expanding market for timber and timber products.

Reporting to the Strategic Relations & Communications Manager, the role is responsible for monitoring, evaluating and implementing Timber Queensland's member and annual partner communications, external project communications and events.

At Timber Queensland we're a small but high-performing team driven by professionalism, trust and impact. We're looking for a positive, versatile team member who is proactive, flexible and well-organised.

Key Responsibilities

• Member communications – newsletters, member alerts, annual magazine, annual review, database management
• Event management & promotion - co-ordinate venues, speakers, sponsors, attendees and implement event marketing strategies to deliver profitable and professional inperson and virtual event experiences (e.g. webinars, member meetings, conferences, participation at trade shows, field visits)
• Social media – plan, create and deliver online content to support advocacy, events and industry promotion
• Website management – update and maintain Timber Queensland and project websites
• Partnership Program – co-ordinate delivery of annual partnership program benefits Y

You will have

• 5+ years demonstrated experience in communications and event management
• Strong capacity to quickly and accurately understand and synthesise information – verbal, visual and written
• Relevant bachelor's degree qualification in communications, public relations or other relevant areas e.g. public policy OR equivalent professional experience
• Practical experience in use of web-based applications e.g. Vision 6, Canva, Wix, Thinkific
• C-class drivers licence
• Knowledge or curiosity of the forest and timber / agricultural sector
• Australian permanent residency or citizenship required

What we can offer you

• Key role in high profile organisation in a growing industry
• Hybrid working with flexible working conditions (you will be required to attend the Kedron office each week)
• Part-time role of 3 days per week, or variation as negotiated with the CEO
• A competitive renumeration package and other benefits, salary package will be negotiated dependent on experience
• Newly renovated office designed with health and wellbeing in mind
• The opportunity to work with an engaged professional team to make a difference in the Queensland agricultural sector

Please email your Expression of Interest and CV to admin@timberqueensland.com.au by Monday 15th December 2025.

Strategic Project Manager – Environment & Sustainability | NFP Member Association

• Full-Time, Permanent | Sydney CBD, NSW (WFH & WFO)
• Competitive salary package on offer | Hybrid working 
• Opportunities for a 9-day fortnight & professional development 
  
  

About the Organisation

This purpose-driven organisation plays a critical role in shaping and advancing best practice across industries. Through collaboration with government, industry, and community stakeholders, the team delivers projects that influence policy, drive innovation, and create sustainable solutions for Australia’s future.

About the Opportunity

This role will lead complex projects from concept to delivery, engaging senior stakeholders and driving thought leadership across key thematic areas. This role offers scope to shape the agenda, build networks, and position the organisation as a trusted voice in the sector. This is an opportunity for a strategic thinker with strong project management skills and a passion for sustainability to lead high-impact initiatives.

Duties include, but are not limited to:

• Lead multiple strategic projects, managing scope, budgets, timelines, and stakeholder engagement.
• Develop project plans and ensure delivery of outputs across internal teams and external partners.
• Contribute to thought leadership through white papers, best practice guides, and sector reports.
• Identify and progress new business opportunities, including lead generation and proposal development.
• Represent the organisation at events, workshops, and conferences to build relationships and enhance visibility.
• Support development of new products and services aligned to emerging market needs.
• Mentor Strategic Initiative Officers and foster a collaborative, high-performing team culture.

To be successful, you will have:

• Experience in environment, sustainability, ESG, or related sectors.
• Proven project management experience, including managing budgets and multiple workstreams.
• Strong commercial acumen and ability to develop business cases and proposals.
• Exceptional stakeholder engagement skills and ability to influence at senior levels.
• Strategic mindset with adaptability to navigate ambiguity and lead with confidence.
• Excellent written and verbal communication skills.
• A proactive mindset with the ability to identify emerging opportunities and translate them into actionable initiatives.

If you enjoy leading strategic initiatives and are passionate about shaping a sustainable future – apply now via this link: https://www.beaumontpeople.com.au/job-details/strategic-project-manager-environment-sustainability-in-associations-memberships-jobs-1359742

If you have any questions, contact Alyssa at Alyssa@beaumontpeople.com.au or 02 9093 4907.
  
Beaumont People specialise in temporary, permanent and contract recruitment for NFP organisations including membership, associations, peak bodies, and the arts.

We value diversity and welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, CALD communities, and people with disabilities. Should you require a reasonable accommodation to be made for your application to be assessed, we would be more than happy to discuss how that can be arranged.

• Lead a major industry peak body - influence the organisation at a national level
• Reporting to the National President and National Council
• Sydney based (open to East Coast candidates, regular travel required)

The National Electrical and Communications Association (NECA), the peak body for the Australian electrical contracting industry, operates a vital federated structure supporting over 6,500 member businesses across the country.

We are seeking a highly credentialled and strategically adept National Chief Executive Officer (NCEO) to lead the National Office. This critical role is responsible for the financial success, operational control, and strategic alignment of the national body while fostering cohesion and capability uplift across our State and Territory Divisions.

The NCEO will be tasked with navigating the complexities of a federated model, ensuring that national strategy drives profitability and member services without undermining the essential autonomy of local branches. Rebuilding and strengthening working relationships across all State Divisions is a key, immediate priority.

Key Responsibilities and Accountabilities
The NCEO will function as the operational and strategic head of the National Office, with accountability for:

• Federated Strategy & Governance: Evolving the group structure to maximise efficiency and ensure strict adherence to corporate governance best practices.
• Financial Control: Full financial oversight of the National Office, reviewing performance and devising solutions to enhance cash flow and long-term profitability.
• National Advocacy: Leading national advocacy and representation, working closely with the Head of Government Relations to formulate, approve, and successfully submit policy to relevant Federal and State authorities on behalf of members.
• Stakeholder Alignment: Acting as the primary point of contact for essential national stakeholders, building trust and robust relations with State Executive Directors, the National Council, and key industry partners.
• Team Leadership: Inspiring and developing a high-performing management team to advance employee engagement and operational excellence, consistent with the group’s vision and values.

Essential Criteria:
To be considered for this pivotal national role, applicants must demonstrate a distinguished track record and meet the following mandatory criteria:

• Executive Experience: Proven experience as a Chief Executive Officer or in an equivalent senior leadership position.
• Federated Model Expertise: Mandatory experience in managing an industry association or group with a federated model, demonstrating a deep understanding of governance complexities and inter-entity dynamics.
• Commercial Acumen: Strong experience in developing profitable strategies, achieving financial growth, and implementing aligned corporate vision.
• Financial & Governance Knowledge: In-depth knowledge of corporate finance, performance management principles, and corporate governance best practices.
• Strategic Judgement: Exceptional communications, negotiation, and strategic judgement skills essential for aligning autonomous entities and representing the Association effectively at a national level.
• Qualifications: Minimum MBA or similar postgraduate qualifications.

Note on background and location:
While knowledge of the electrical contracting or related industry is respected, we strongly encourage applications from proven leaders from any sector who possess deep experience and success in leading within a complex, federated governance model.

The head office is in Sydney. Given the national scope and required frequent interstate travel, consideration will be given to candidates from other cities on the east coast.

Application close date: 5pm Friday 28th November.

We recommend early applications via SEEK in order to be considered and can only accept applications from Australian citizens or permanent residents.

About New Zealand Institute of Valuers
The New Zealand Institute of Valuers ‘NZIV’ is committed to promoting the valuation profession, supporting our members, maintaining professional integrity, and protecting the interests of the public.

The Opportunity
We are seeking a dynamic Strategic Operations Lead to join NZIV on a 12 month fixed-term contract basis which could lead into a permanent role. This pivotal role supports the NZIV Council by ensuring effective coordination between Council and the NZIV National Office, overseeing key operational functions, and enabling the Council to focus on governance and strategic direction. This is 0.8 FTE position ideally based in Auckland.

Key Responsibilities
Education & CPD: Develop and maintain the national education calendar, coordinate standards and ethics modules, support branch-level education, and monitor CPD uptake.

Branch & University Liaison: Act as a bridge between branches, NZIV, and universities; facilitate communication and engagement; support student and graduate member initiatives.

Membership: Administer the future leader programme, liaise and assist National Office with auditing and reporting, and promote inclusive practices.

Council & Committee Liaison: Escalation point for complex membership matters, track and report on action points, and maintain regular contact with NZIV committees.

Governance & Strategy: Contribute to needs assessments, translate Council strategy into operational deliverables, lead policy development, and support succession planning.

Marketing & Stakeholder Engagement: Elevate the profession’s public profile, and lead stakeholder engagement and marketing plans.

Digital & Technology Enablement: Oversee website and social media content, and collaborate on digital tools.

General Operations: Provide quarterly operations reports, support dispute resolution, maintain induction materials, and identify revenue/service enhancement opportunities.

About You

• Proven experience in strategic operations, governance, or professional association management.
• Strong stakeholder engagement and relationship-building skills.
• Excellent organisational, communication, and leadership abilities.
• Commitment to professional standards, confidentiality, and impartiality.
• Ability to work independently and collaboratively across teams.

What We Offer

• Opportunity to shape the future of the valuation profession in New Zealand.
• Flexible working arrangements.
• Supportive, values-driven team culture.
• Potential for the role to become permanent.

How to Apply
Please submit your resume and a cover letter via SEEK outlining your suitability for the role and your interest in NZIV’s vision and strategic direction.

• Location: Rosedale, Auckland (Hybrid)
• Full Time

Summary
Join a leading industry body representing the security industry, helping elevate the member experience and how they are perceived in New Zealand.

Full job description
The New Zealand Security Association (NZSA) is a not-for-profit industry body representing 85% of the security industry in New Zealand. Its voluntary members include security providers ranging from large multi-nationals to sole traders and includes individuals and companies who are not direct providers of security services but have an interest in the industry.

Our small team has a vacancy for a full-time Member Relations and Content Manager to support our CEO and Operations Manager in delivering value to members, ensuring strong communication and relationships and supporting the organisation’s strategic goals. They will also develop content, member campaigns and contribute to events, advocacy and initiatives that strengthen the industry and the association’s profile.

What does the role entail?
The primary role is around the growth, retention and engagement of the Association’s membership. It will include regular catchups with members and be the primary point of contact member enquires and new member onboarding.

Secondly, they will develop content, campaigns and advocacy positions and help run NZSA events. This role requires a generalist able to work across a range of tasks and cross pollinate learnings and content from one role to the other.

Key Responsibilities
Membership Growth & Retention

• Develop and implement strategies to recruit new members and retain existing members.
• Manage the onboarding process, ensuring new members are welcomed and integrated.
• Regularly review and refine membership categories, benefits and value proposition.
• Conduct member surveys and analyse feedback to inform service improvement.

Member Engagement & Services

• Act as the first point of contact for membership queries.
• Build and maintain strong relationships with members through proactive communication.
• Develop and deliver membership communications (e-newsletters, website content, social media, updates).
• Coordinate networking, professional development and information-sharing opportunities for members.
• Ensure timely renewal notices, reminders and invoicing are issued.

Content and Advocacy

• Develop content such as articles, blogs and reports based on NZSA initiatives and industry issues.
• Work with thought leaders from NZSA members and the Board to develop positions on the security industry including on technologies such as cyber security and artificial intelligence.

Events & Programmes

• Support the planning and delivery of conferences, seminars, webinars and regional events.
• Manage member-only events and initiatives that provide tangible value.
• Collaborate with colleagues to secure sponsorship and partnership opportunities where relevant.

Administration & Reporting

• Maintain an accurate and up-to-date membership database/CRM.
• Provide regular reporting on membership statistics, trends and KPIs to management and the Board.
• Monitor membership revenue against budget and contribute to financial forecasting.
• Ensure processes and systems are efficient and member focused.

Stakeholder Relationships

• Work collaboratively with industry stakeholders, sponsors and partners.
• Represent the Association at industry events and functions as required.
• Support the Association’s advocacy and policy initiatives by mobilising member input and engagement.

Skills & Experience
Essential:

• Strong relationship management and customer service skills.
• Proven experience in membership, sales, marketing or stakeholder engagement.
• Excellent written and verbal communication skills.
• Content creation and aggregation
• Strong organisational and project management skills.
• Self-starter who can manage multiple projects at any one time.
• Competence with databases, CRM systems and Microsoft Office Suite.
• Ability to analyse data and prepare clear reports.

Desirable:

• Knowledge of the security industry and its stakeholders and regulators.
• Experience working within a not-for-profit, professional body or industry association.
• Event coordination/production/design experience.
• Familiarity with digital communication platforms and tools.
• Experience developing outreach campaigns and media releases.
• Understanding of technology including cybersecurity and artificial intelligence.

Personal Attributes

• Member-focused with a professional, approachable manner.
• Proactive, self-motivated and able to work independently.
• Collaborative team player.
• Solutions-focused with strong problem-solving skills.
• Flexible and adaptable to changing priorities.

Key Performance Indicators (KPIs)

• Growth in membership numbers and retention rates.
• High levels of member satisfaction and engagement.
• Delivery of membership communications and events to agreed timelines and quality standards.
• Accurate and timely reporting of membership data and trends.
• Contribution to the Association’s overall strategic objectives.

Benefits:

• Competitive salary
• Working with a small team.
• Travel/fuel allowance

The role is based at the NZSA office in Rosedale, Auckland, with some WFH flexibility and may require occasional travel around New Zealand for events and member visits.

If you feel you have the skills and drive to take on this important role and you have a passion for the security industry and serving stakeholders, please apply today with a cover letter and your CV to gary@security.org.nz.

Applications close Sunday 7 December.

IT Operations Manager | Health Member Association

• Opportunity to shape digital capability and security across a respected medical association
• Full time, Permanent | NFP
• St Leonards, NSW | Hybrid | $140k + Super

This leading national membership association represents medical specialists and trainees across Australia. It is recognised as the trusted authority in its field, dedicated to education, advocacy, and setting high professional standards to improve access to quality healthcare for all communities.

About the Role

The IT Operations Manager will play a pivotal role in shaping and delivering technology strategy. Reporting to the Head of Technology, this role will have a seat at the table during strategic planning and ownership of turning objectives into real world solutions.

This operational leadership role will focus on driving IT and cybersecurity initiatives, ensuring systems are secure and optimised, leading the support desk, maintaining compliance, and enhancing service delivery.

What You’ll Do

• Collaborate with leadership to shape IT and cybersecurity strategies.
• Translate strategy into actionable roadmaps, manage priorities, and deliver outcomes.
• Oversee infrastructure, networks, and cloud systems for reliability and security.
• Lead and mentor the IT team, promoting a proactive, growth oriented culture.
• Manage helpdesk performance, SLA compliance, and end-user satisfaction.
• Monitor system performance, troubleshoot issues, and mitigate cybersecurity risks.
• Manage vendors, procurement, and technology lifecycles.

• Opportunity to shape digital capability and security across a respected medical association.
• Collaborative, supportive team culture in a growing, purpose-driven organisation.
• Salary packaging, gifted Christmas leave and a hybrid work environment with the flexibility to work from home (3 days in office, 2 days wfh).
• Access to professional development opportunities within an organisation that actively supports growth.

• Tertiary qualifications in Information Technology.
• A strong technical background with extensive knowledge of cloud technologies, Microsoft 365, CRM systems, and cybersecurity frameworks.
• Ability to communicate technical concepts to non-technical stakeholders clearly and confidently, while building rapport and enduring relationships.
• Growth mindset, proactive approach, and ability to self-motivate in a role with autonomy.
• Strong analytical and critical thinking skills, with the ability to step back and see the bigger picture.
• Creative problem solver with a curious mindset and a willingness to explore emerging technologies.
• Comfortable stepping in to support the helpdesk as needed while mentoring and guiding technical staff.

If you are looking for an exciting role where you can make a meaningful impact within healthcare, please apply now!

Applications will be reviewed as received, with no set closing date.

For a confidential conversation, please reach out to Sheridan Bagi at sheridan.bagi@beaumontpeople.com.au

At Beaumont People, we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way.  We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities.

We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.

About the Pharmaceutical Society of Australia (PSA):
The Pharmaceutical Society of Australia (PSA) is the national peak body representing all pharmacists across the country. As the voice of the profession, we advocate to improve healthcare outcomes for all Australians and enhancing the safe and effective use of medicines through optimising the role of the Pharmacy Workforce

We are in an exciting phase of transformation, building a renewed Executive Leadership Team and strengthening our strategic capability. As part of this journey, PSA is acquiring the Australasian College of Pharmacy (ACP), unifying and enhancing the pharmacy education landscape and reinforcing PSA’s position as the leading provider of pharmacist education and professional development in Australia. PSA is a member-based organisation focused on supporting the needs of members and delivering impact.

About the Role:
As the Head of Membership Engagement, you’ll be a key member of PSA’s evolving Executive Leadership Team, helping shape the organisation's next chapter of growth, impact, and transformation.

Reporting directly to the CEO, this role provides strategic and operational leadership across PSA’s membership and engagement portfolio, encompassing member services, volunteer committees, Communities of Special Interest, networking events, and national conferences.

This is a pivotal executive role, responsible for driving membership growth, engagement, and value, strengthening member experience, and positioning PSA as the leading professional body for pharmacists. You’ll play a central part in redefining how PSA supports and connects pharmacists across Australia, ensuring our membership offering reflects the evolving needs of the profession.

In the role, you will:

• Lead the development and delivery of PSA’s membership engagement and experience strategy, ensuring alignment with organisational goals and national health priorities.
• Drive innovative strategies for member acquisition, retention, and growth, ensuring high-quality, valuable engagement.
• Oversee the planning and delivery of PSA’s conferences, events, and networking opportunities, enhancing professional development and member connections.
• Build and maintain strategic relationships with regulators, universities, industry partners, and professional associations to expand PSA’s reach and influence.
• Lead and develop a high-performing, collaborative, and values-aligned Membership Engagement team.
• Contribute to executive decision-making, strategic planning, and organisational transformation.

About You:
You’re a proven senior leader with extensive experience in membership engagement, stakeholder management, or professional services, ideally within health, pharmacy, or not-for-profit sectors. You combine strategic vision with strong operational and commercial acumen and are passionate about leading teams to deliver measurable, lasting impact.

You’ll also bring:

• Demonstrated success in executive or senior leadership roles across membership, stakeholder engagement, or customer experience.
• Strong business management capability, including budget, people management, and financial stewardship.
• Experience designing and delivering innovative engagement strategies that drive growth and value.
• Proven ability to build influence and credibility across diverse stakeholder groups, including government, industry, and professional bodies.
• Exceptional communication, collaboration, and leadership skills.
• A values-led approach and commitment to innovation, inclusion, and excellence.

Why PSA?
Our people are at the centre of what we do, and we’re proud to support meaningful careers, professional development, and ongoing learning.

Working at PSA means being part of something bigger. We believe in:

• Making a real difference: You’ll contribute to an organisation with a strong social purpose.
• Growth and development: We want you to thrive and will support your professional journey.
• Diversity and inclusion: We celebrate what makes you, you, and are committed to creating a safe, supportive, and inclusive workplace.

We’re also committed to the health and safety of our people, which includes requiring all employees to be fully vaccinated against COVID-19 to attend PSA offices.

Apply here via SEEK.

Accessibility & Support
We value diversity and welcome applications from people of all backgrounds, including people living with a disability. If you need support during the recruitment process, please reach out to recruitment@psa.org.au for a confidential chat.

Acknowledgement of Country
PSA acknowledges the Traditional Custodians of Country throughout Australia and their enduring connection to land, sea, and community. We pay our respects to Elders past and present and recognise Aboriginal and Torres Strait Islander peoples as the first pharmacists and custodians of the world’s oldest living cultures.

PSA may close this ad early if we find the right person — so don’t wait to apply!

We are values-based organisation underpinned by the CPA Australia Way, which is our commitment to each other and a way of working. It is the foundation of our success, experienced and lived by our people, and felt by members.

About the Role:
As the Member Services and Events Executive, you play a pivotal role within our organization, focused on enhancing the overall experience and value for members. This position is dedicated to supporting and delivering exceptional activities, including events and services that cater to the diverse needs and interests of members.

From supporting the member volunteer network, coordinating networking events and localised content delivery, to providing personalized support and resources, the Member Services and Events Executive ensures that members not only feel valued but also gain tangible benefits from their membership. By fostering a strong sense of service and consistently offering quality experiences, this role contributes to the growth and satisfaction of our membership, ultimately driving the success of our organization.

We have 2 x fixed term contract positions available due to internal secondment opportunities

• Immediate start to November 2026
• Early 2026 start to early 2027

Team Purpose
The Global Member Experience Divisional team is dedicated to one overarching purpose: to ensure the consistent, equitable, and exceptional delivery of services whilst attracting the next generation of members. We collaborate widely to understand the specific needs of our diverse membership and work diligently to provide customized solutions and support.

Our goal is that every member experience has the highest level of satisfaction and derives maximum value for members. By consistently delivering on our commitment to excellence, we not only strengthen the bonds between our organization and members but contribute to the organization's growth and reputation as a trusted partner and resource within our industry.

About You:
This position would be suitable for candidates who have:

• Demonstrable experience in events:
• • planning, coordinating and executing networking events, conferences, webinars, workshops
  • logistics, budget management, vendor coordination and attendee engagement
• An understanding of, or experience working with, Membership bodies
• Exceptional Customer Service and Customer Engagement experience
• Ability to build and maintain strong relationships with members and utilise demonstrable retention strategies and feedback management towards improving member satisfaction
• Strong, professional communication skills - face to face interactions, email, drafting customised and compelling messaging, agendas and minutes
• A qualification, preferably in a Business or Events discipline would be highly advantageous

Why we love working here:

• We are a Values led organisation, we Create opportunity, Pursue excellence, Achieve together
• The people: you'll work with like-minded and talented colleagues who aspire to be the best
• Our members: they are at the heart of everything that we do
• Hybrid working - a minimum 2 days in the office each week and then as the role requires
• Busy, fast paced, and we are passionate about what we do
• Learning & Professional Development opportunities
• We are global and global mindsets are encouraged

About Us:
CPA Australia is Australia's leading professional accounting body and one of the largest in the world. We have more than 175,000 members in over 100 countries and regions. Our core services include education, training, technical support and advocacy. CPA Australia provides thought leadership on local, national and international issues affecting the accounting profession and public interest. We engage with governments, regulators and industries to advocate policies that stimulate sustainable economic growth and have positive business and public outcomes.

Why join us?
The Australian Institute of Architects (RAIA) stands as the leading body for architectural professionals in Australia, representing over 14,000 members who share our mission to elevate the built environment through sustainable and responsible design. Our dedication to flexibility and inclusivity is driven by our values and progressive culture. Join a national team that is shaping the future of the built environment, with the support of a collaborative leadership team.

About the role
As State Manager, you'll provide local leadership for your state or territory, acting as the key contact for government, industry stakeholders and the local architectural community. This role focuses on planning, advocacy, Chapter coordination and stakeholder management as well as ensuring smooth operational delivery.

Working within a matrix environment, you'll collaborate closely with functional teams across the organisation to ensure strategic and operational alignment while enabling responsive local delivery.

Key to success is a spirit of collaboration, positive relationship management and a can-do attitude.

What you'll do:

• Policy and advocacy - work with members to represent the Institute across the built environment in your jurisdiction, lead advocacy engagement with state and local government bodies and planning authorities, coordinate input to policy submissions on local and state issues, work with Chapter Council to prioritise advocacy initiatives.
• Stakeholder relationships - build and maintain professional relationships with government officials, built environment industry bodies, peak organisations and professional partners; network at Institute events to facilitate connections and identify partnership opportunities
• Governance support - provide secretariat support to Chapter Council and committees in accordance with Institute frameworks, contribute to National Council meetings with the Chapter President, facilitate clear communication and reporting to National Council, and ensure decisions are accurately captured and implemented
• Local leadership - serve as the central point of communication for the local architectural community, lead a small local team to provide smooth chapter operations, drive a strong culture of connections with members and staff, and lead initiatives promoting workplace wellbeing and positive culture for staff
• Strategic coordination - provide strategic oversight and coordinate local events working collaboratively with the Programs Team who deliver operationally, facilitate coordination of professional development opportunities with the Education team, and work with functional teams to allocate resources and coordinate delivery of chapter initiatives

What you'll bring:

• Bachelor's or Master's degree in public administration, business administration, law or related field, or equivalent combination of education and experience, preferably in the Built Environment
• Experience in senior management, stakeholder engagement or advocacy roles
• Proven track record in government relations, policy development or public affairs
• Experience managing teams and complex stakeholder relationships
• Strong background in member-based or professional association environments
• Demonstrated ability to foster inclusive workplaces where collaboration thrives
• Strong financial management, strategic planning and operational capabilities
• Excellent communication and relationship-building skills across diverse stakeholders
• Experience leading collaborative teams and working effectively in matrix environments

Why work with us?

• Be the local voice for the architectural profession in your state or territory
• Build influential relationships with government, industry and community leaders
• Work collaboratively across a national organisation with passionate professionals
• Enjoy work-life balance with flexible working arrangements
• Thrive in an inclusive, collaborative and forward-thinking workplace that values diversity and innovation

Next steps
Apply via SEEK today!

The Australian Institute of Architects is an equal opportunity employer committed to creating an inclusive environment for all employees.