• Employment Type: Permanent
• Full-Time (1.0 FTE)
• Location: Melbourne, CBD (Hybrid Work - 3 days in office, 2 days WFH)

ABOUT YOU

A true relationship manager at heart, your passion is in managing, growing and nurturing a diverse portfolio of members. Having a keen eye for detail, and a knack for strategic thinking, you love being the face of the organisation at events, see the opportunities ahead to promote and advocate the work we do, and creating solutions to meet evolving needs of our members. Being part of a dynamic team, you will be directly responsible for:

• Managing and expanding a portfolio of key accounts, ensuring satisfaction and retention.
• Identifying and pursuing new business opportunities, leveraging market insights.
• Representing our organization at industry events, enhancing our presence in the sector, and
• Collaborating with internal teams to optimize member engagement and operational efficiencies.

ABOUT THE CEC

The Clean Energy Council (CEC) is the peak body for the clean energy industry in Australia. We are a not-for-profit membership-based organisation. We represent and work with Australia's leading renewable energy and energy storage businesses, as well as rooftop solar installers, to further the development of clean energy in Australia.

Our vision is for Australia to be powered by clean energy. We are committed to accelerating the transformation of Australia’s energy system to one that is smarter and cleaner. We do this through:

• Providing a strong voice for our members
• Standing up for the industry
• Developing and driving effective policy and advocacy
• Working with industry to continually improve standards and maintain integrity
• Working closely with local, state, and federal governments to increase demand for clean energy products
• Providing services and initiatives to members and the wider industry that help to grow the sector
• Promoting the clean energy industry

POSITION PURPOSE

This role is responsible for driving growth and retention by managing a portfolio of members across various segments. The focus is on building and nurturing long-term relationships, identifying new business opportunities, and delivering tailored solutions that meet the evolving needs of the members.

This position plays a key part in executing the organization strategy through industry engagement, fostering strong relationships, and ensuring operational excellence in account and relationship management. The incumbent will contribute to sustainable growth by leveraging insights to improve member satisfaction and maximize value delivery.

KEY ACCOUNTABILITIES

Account Management and Growth

• Manage and grow a portfolio of key accounts across diverse segments ensuring member satisfaction and retention.
• Develop and execute a tailored membership growth strategy aligned with the CEC goals and objectives.
• Achieve sales and retention targets by driving engagement and loyalty.
• Develop and manage a membership sales pipeline to achieve revenue targets.
•  Achieve new member targets across key states and member segments.

Business Development and Opportunity Identification

• Proactively identify and pursue new business opportunities within the existing member base and potential new members,
• Engage in market research to identify trends and inform the development of new offerings or enhancements to existing ones.
• Develop value propositions and proposals that resonate with members, supporting both short-terms wins and long-term growth.

Relationship Management

• Build, maintain and strengthen relationships with key-decision makers within member organsiations.
• Act as the primary point of contact, ensuring members are engaged and informed about relevant programs, resources and opportunities.
• Foster industry partnerships and alliances to enhance the CECs standing in the clean energy sector.

Strategic Industry Engagement

• Represent the CEC at key industry events, roundtables, and forums, strengthening the CECs presence and influence.
• Facilitate knowledge sharing and collaboration across members to advance common goals within the clean energy industry.
• Provide feedback to the leadership team on market trends, member sentiment, and competitive insights.

Operational Excellence

• Ensure all member interactions are captured and managed within CRM Salesforce to provide visibility across the organization.
• Monitor and report on sales performance, member satisfaction, and industry engagement outcomes.
• Work closely with internal teams to deliver seamless service and enhance operational efficiencies, contributing to the overall business strategy.

SELECTION CRITERIA

Qualifications

• Bachelor’s degree in a business-related discipline or related field

Knowledge & Experience

• 3- 5 years proven experience in account management, business development or relationship management roles preferably in clean energy or related industries.
• Previous experience in revenue/membership growth roles with demonstrable track record of achieving sales and retention targets.
• In-depth understanding of the renewable energy sector, including trends, challenges and opportunities.
• Experience in working with CRM Salesforce and developing sales strategies.
• Demonstrated ability to engage with senior stakeholders and build long-term relationships.
• Experience in delivering presentation and representing the CEC at industry events.

Skills

• Relationship building: Exceptional interpersonal skills to build trust and rapport with members and industry stakeholders
• Sales & Negotiation: Strong commercial acumen with a prove ability to close deals and drive member value
• Strategic Thinking: Ability to align member solutions with broader business objectives and market trends.
• Communications: Excellent written and verbal communication skills, with the ability to present to senior executives.
• Problem Solving: Analytical and solution oriented, with the ability to address complex member challenges.
• Adaptability: Agile mindset, able to adapt strategies based on evolving member needs and market conditions.
• Time Management: Strong organizational skills to manage multiple accounts and priotise effectively.

If this sounds like you, please send a cover letter and resume to our National Manager of Membership Monique  mtalarico@cleanenergycouncil.org.au

The CEC is not accepting inquiries from recruitment agencies for this position.