About AAUS
The Australian Association for Uncrewed Systems (AAUS) is Australia's largest industry association for the drone sector.

AAUS's objective is to promote a professional, safe and commercially viable drone industry. We focus on facilitating awareness, collaboration and opportunities for our membership and the broader drone industry.

Working in a small team in this rapidly evolving industry, AAUS offers a flexible workplace with work from home options.

The Role
AAUS provides services to a growing membership (currently 4,800) and runs 3 major conferences and a number of minor events across Australia each year.

Reporting to the Executive Director, the Membership Officer will play an important role in supporting the activities of AAUS by providing a range of membership and administrative services. You will enjoy working within a small, collaborative team in a dynamic and varied role.

The role is for one year only covering an employee on maternity leave. We are offering a flexible work arrangement consisting of 15 hours per week that can be worked from home across normal business hours.

Some domestic travel may be needed in performance of the role.

Duties

• Work with the AAUS Team to help develop membership retention and growth strategies.
• Ensuring our membership categories are relevant and up to date
• Reaching out to welcome new members
• Manage membership renewals
• Taking feedback from members (via surveys and other means) and feeding it through to relevant channels
• Participation in events from time to time as required.

About You
This allrounder role will suit an intelligent, motivated membership administrator professional backed by strong technical skills. You will be a team player with excellent communication skills and a positive, "can do" attitude.

Desirable skills and attributes:

• Ideally, you are an experienced membership professional or in a very similar field
• High level verbal, written and interpersonal communication skills with an ability to interact with and manage stakeholders at all levels
• Strong organisational and time management skills with a proven ability to work autonomously.
• Ability to engage with stakeholders and members to ensure an optimal customer experience
• Knowledge of Wild Apricot membership management software would be viewed favourably (but not mandatory).