About Us
Strata Community Association (Qld) - SCAQ - is the peak industry body for body corporate and community title management (strata management) in Queensland.

Members include body corporate managers (strata managers), support staff, committee members and suppliers of products and services to the industry. In conjunction with industry stakeholders and various educational institutions, SCAQ works to raise the profile of the industry through law reform, education and training. This includes offering continuing professional development opportunities and networking for body corporate managers statewide, as well as information services to keep members updated on current issues.

Our office is based in the Brisbane CBD and is close to public transport. Hybrid arrangements can be negotiated.

The Role:
This is an exciting and busy role that is a pivotal part of our team. As our Learning & Development Coordinator you will be supporting the learning and education program for our members - from delivery to compliance.

Your role is to champion the SCAQ strategic goal of “elevating professionalism and enhancing capability” by:

• Delivering quality education and professional development through coordinating program content and resourcing appropriate presenters for annual conference, face to face workshops and regular webinars
• Drive strata manager accreditation – coordinate and, working with our marketing team and General Manager, promote the SCAQ CPD program and accreditation pathways to grow participation.
• Providing useful resources and tools - working on various projects that enhance the resource toolkit for members.

This role is very ‘hands on’, and is a full-time position.

Responsibilities:

• Coordinate the Annual SCAQ Education Calendar and ‘end to end’ delivery of all programs.
• Work with the General Manager to prepare the Annual Education budget.
• Administer the SCAQ CPD program.
• Assist in the development of content program for our major education events - eg the Annual State Conference (in conjunction with an external delivery partner), WiSE (Women in Strata Excellence program) and Leadership Symposium.
• Work with our Education Committee to curate, plan and successfully deliver the content for our CPD webinars and masterclass programs.
• You will show initiative, have a proactive approach to member education requirements demonstrating your commitment to customer service excellence.
• Work and collaborate with staff across Australia.
• Assist with other general administration as required.

Qualifications/ Experience:

• A genuine interest and passion for delivering exceptional, professional service.
• Exceptional administration and communication skills.
• 3 - 5 years of experience in a similar role (although lesser experience considered for the right person).
• Highly organised with excellent attention to detail and the ability to manage several projects at the same time.
• IT experience with Microsoft Office suite;
• EventsAir and iMis experience (not essential but good to have).
• Ability to work in a collaborative and team-oriented environment.
• Strong problem-solving skills, a creative mindset and the ability to work under pressure.
• Previous experience in an association environment is not essential but would be valued highly.
• A willingness to learn and develop new skills.

About you:
You are a dynamo - reliable, organised, creative and exude fantastic energy. You are looking for a role that will take you on the next step in your career, and one where you can be in charge of your patch (well, mostly!). You enjoy working with a small, close knit team and appreciate an environment that supports you to work autonomously.

Please provide a one page cover letter and your CV via Seek here.

This is an immediate vacancy and applications will close on Friday 31 January 2024.